Dear Guests, We sincerely apologize for the inconvenience caused. We deeply regret that our staff mistakenly opened your room door while you were resting. We also deeply regret that we were unable to provide the kind and courteous service you expected when you contacted the front desk. We take this matter very seriously, as it meant that we did not meet the high standards of service that our hotel always maintains. To resolve this issue, our staff contacted you immediately after the incident to offer their apologies again and provided you with a complimentary breakfast as compensation for the inconvenience. Furthermore, we have conducted an internal investigation with the relevant departments to improve the procedure for opening room doors and to prevent similar incidents from happening again. We apologize once again. Thank you very much for your valuable feedback. We promise to provide you with a more comfortable stay on your next visit to Harrisbury Manor Hotel. Sincerely, Front Desk Manager, Febi Pildaus

Dear Ms. Little D, Thank you for choosing Harris Suite Puri Mansion as your accommodation. Thank you for your kind review, and we are delighted to hear that you enjoyed your stay at Harris Suite Puri Mansion. Thank you again for your choice, and we hope to welcome you back again. Sincerely, Febby Ferdaus, Front Office Manager

Dear Dear Guest, thank you for choosing Harris Suites Puri Mansion. We appreciate you leaving a positive review, and we are delighted to hear that you had a wonderful time at Harris Suites Puri Mansion. Thank you again for staying with us, and we look forward to seeing you again. Sincerely, Febi Pirdaus, Head of Front Desk

Dear Ms. Ida Aram, Thank you for choosing Harris Suite Puri Mansion as your accommodation. Thank you for your kind review, and we are delighted to hear that you enjoyed your stay at Harris Suite Puri Mansion. Thank you again for your choice, and we hope to welcome you back for another wonderful occasion. Sincerely, Febi Ferdaus, Front Office Manager

Dear Valued Guest, Thank you for choosing Harris Puri Mansion as your accommodation. Thank you for your positive review, and we are delighted to hear that you enjoyed your stay at Harris Puri Mansion. Thank you for choosing Harris Suite Puri Mansion. We hope to welcome you back again. Sincerely, Febi Firdaus, Front Office Manager

Dear Mr. Atok, Thank you for choosing Harris Suite Puri Mansion as your accommodation. Thank you for your positive review, and we are delighted to hear that you enjoyed your stay at Harris Suite Puri Mansion. Thank you for your choice, and we hope to welcome you back again. Sincerely, Febby Ferdaus, Front Office Manager

Dear Valued Guest, Thank you for choosing HARRIS Suite Puri Mansion as your accommodation. Thank you for your positive review, and we are delighted to hear that you enjoyed your stay at HARRIS Puri Mansion. Once again, thank you for choosing HARRIS Suite Puri Mansion. We look forward to welcoming you back for another wonderful stay. Warm regards, Febi Firdaus Front Office Manager

Dear Yosa B, Thank you for choosing HARRIS Suite Puri Mansion as your accommodation. Thank you for your positive review, and we are delighted to hear that you enjoyed your stay at HARRIS Puri Mansion. Once again, thank you for choosing HARRIS Suite Puri Mansion. We look forward to welcoming you back for another wonderful stay. Warm regards, Febi Firdaus Front Office Manager

Dear Valued Guest, Thank you for choosing HARRIS Suite Puri Mansion as your accommodation. Thank you for your positive review, and we are delighted to hear that you enjoyed your stay at HARRIS Puri Mansion. Once again, thank you for choosing HARRIS Suite Puri Mansion. We look forward to welcoming you back for another wonderful stay. Warm regards, Febi Firdaus Front Office Manager

Dear M Reza H,, Thank you for choosing HARRIS Suite Puri Mansion as your accommodation. Thank you for your positive review, and we are delighted to hear that you enjoyed your stay at HARRIS Puri Mansion. Once again, thank you for choosing HARRIS Suite Puri Mansion. We look forward to welcoming you back for another wonderful stay. Warm regards, Febi Firdaus Front Office Manager

Dear Mr. Simon Petrus, Thank you for taking the time to share your experience with us. We are delighted to hear that you appreciated the friendly service from our staff. However, we apologize for the inconvenience you experienced regarding the cleanliness of your room and the service during breakfast. Regarding the room not being cleaned, we have checked with the housekeeping team, and according to the records we received, on May 30th, there was a reported refusal of service, meaning that room cleaning could not be provided at that time. However, we understand that this may have caused inconvenience, especially if you were expecting your room to be cleaned that day. We also apologize for the unpleasant experience during breakfast. Your feedback about the lack of attentiveness from staff as they were arguing has been forwarded to the relevant team for evaluation and improvement, in order to provide faster and more professional service. Thank you for your valuable feedback. We hope to welcome you back to Harris Puri Mansion and provide you with a better stay in the future. Sincerely, Febby Ferdaus, Front Office Manager

Dear Mr. Komang Ah, Thank you for choosing Harris Suite Puri Mansion as your accommodation. Thank you for your positive review, and we are delighted to hear that you enjoyed your stay at Harris Suite Puri Mansion. Thank you for your choice, and we hope to welcome you back again. Sincerely, Febby Ferdaus, Front Office Manager

Dear Guests, Thank you very much for staying at Harizpur Manor Suites. We are delighted to receive your warm review. We are honored that you had such a wonderful time at Harizpur Manor Suites. Thank you again for your patronage. We look forward to welcoming you back again. Sincerely, Febi Pildaus, Front Desk Manager

Dear Mr. Bastianus A. J., Thank you for choosing Harris Puri Mansion as your accommodation and thank you for taking the time to write a review. We are pleased to hear that you and your family enjoyed the children's facilities, especially the pool and playground. We also appreciate your appreciation for the friendliness of our staff. However, we regret that the cleanliness of the playground did not meet your expectations. This feedback is very important to us, and we have forwarded it to the relevant team to address and improve cleanliness and maintenance for the comfort of all guests, especially children. Thank you again for your feedback. We hope to welcome you and your family back to Harris Puri Mansion again for a better experience next time. Sincerely, Febi Firdaus, Front Office Manager

Dear Valued Guest, Thank you for choosing HARRIS Suite Puri Mansion as your accommodation. Thank you for your positive review, and we are delighted to hear that you enjoyed your stay at HARRIS Puri Mansion. Once again, thank you for choosing HARRIS Suite Puri Mansion. We look forward to welcoming you back for another wonderful stay. Warm regards, Febi Firdaus Front Office Manager

Dear Valued Guest, Thank you for choosing HARRIS Suite Puri Mansion as your accommodation. Thank you for your positive review, and we are delighted to hear that you enjoyed your stay at HARRIS Puri Mansion. Once again, thank you for choosing HARRIS Suite Puri Mansion. We look forward to welcoming you back for another wonderful stay. Warm regards, Febi Firdaus Front Office Manager

Dear Valued Guest, Thank you for choosing HARRIS Puri Mansion as your place to stay and for sharing your feedback with us. We sincerely apologize for the inconvenience you experienced regarding the air conditioning performance and the limited TV channel selection during your stay. We understand how important these facilities are to ensuring a comfortable and enjoyable guest experience. Please be assured that your comments have been shared with our Engineering and relevant teams for further review and improvement. We are continuously working to enhance our facilities and services to better meet our guests' expectations. Thank you for bringing these matters to our attention. Your feedback is truly valuable and helps us improve the quality of our accommodations and services. We hope to have the opportunity to welcome you back to HARRIS Puri Mansion and provide you with a more comfortable stay in the future. Warm regards, Febi Firdaus Front Office Manager

Dear Valued Guest, Thank you for choosing HARRIS Suite Puri Mansion as your accommodation. Thank you for your positive review, and we are delighted to hear that you enjoyed your stay at HARRIS Puri Mansion. Once again, thank you for choosing HARRIS Suite Puri Mansion. We look forward to welcoming you back for another wonderful stay. Warm regards, Febi Firdaus Front Office Manager

Dear Valued Guest, Thank you for choosing Harris Suite Puri Mansion as your accommodation. Thank you for your positive review, and we are delighted to hear that you enjoyed your stay at Harris Suite Puri Mansion. Thank you for your continued support, and we look forward to welcoming you back again. Sincerely, Febby Ferdaus, Front Office Manager

Dear Bai Y,. Thank you for choosing HARRIS Suite Puri Mansion as your accommodation. Thank you for your positive review, and we are delighted to hear that you enjoyed your stay at HARRIS Puri Mansion. Once again, thank you for choosing HARRIS Suite Puri Mansion. We look forward to welcoming you back for another wonderful stay. Warm regards, Febi Firdaus Front Office Manager