9.0
Exceptional
From 227 reviews
Cleanliness

9.0

Room Comfort

8.6

Service and Facilites

9.2

Traveler Reviews Ajisai Onsen Ryokan - Award Winning Private Open Air Onsen Hakone

Number of reviews per page
20
40
Top reviews
Ryan
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Traditional Japanese onsen. The only issue iir is in the middle of nowhere and impossible to get any kind of cab or uber in the morning to go to your next destination. Everything at the hotel was great. Service is great. People are extremely kind and helpful, lovely staff!
Philip
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Beautiful onsen, very hiddrn and quiet. Seems like an authentic Japan experience for foreign travelers. Wonderful private hot spring baths. Choice of western or Japanese slerping arrangements. Ie. Beds or futon mats on real tatami floors. The dinner and breakfast alone are worth the stay. Staff is very friendly and helpful. Especially when navigating cultural differences.
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Truong
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

This place is a great place to enjoy a private onsen and nice staff. Be ready to to hike from Gora station to the hotel. Its a bit of a steep hill. I would recommend catching a short taxi.
Prathima
icon-with Children
with Children
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Amazing Ryoken & onsen experience
Manuel
icon-with Children
with Children
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

It’s a beautiful place to stay
Christina
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Beautiful Ryokan. Peaceful and very serene. I enjoyed walking around the town, visiting the Rose Garden, and eating at local eateries. I would highly recommend this Ryokan for people wanting the onsen experience, as you can request it privately. That was the main reason why I chose this onsen. I highly recommend this Ryokan.
Chou
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

We stayed just one night with family. The traditional dinner and breakfast was excellent.
Megan
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

This was our luxury stay in Japan. We absolutely loved the traditional ryokan and the private onsen was just dreamy. We had the option to book an hour every morning and evening—we just booked in the evening because in the morning we are usually ready to get our day started (and I think the bookings started maybe at 8am?). We loved the little walk down the hill to the train station—it was a pretty walk. While in Halone, Gora Park is a MUST—it is so beautiful and there is so much to see. I’d also recommend the Hakone Free Pass, which covered all of our transportation, the visit to Gora Park, and lots more! We’d definitely stay here again!
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Victoria
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Google maps made this place very hard to find. It’s way up a steep hill and not an easy walk so don’t plan on walking there. It’s a very difficult 20 min walk. Call a cab. Breakfast is not that great and is kind of expensive. Hot mineral springs are nice and are booked by the hour for each room so they are private. Staff is very nice.
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Anna
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

A wonderful traditional ryokan. Clean, with private onsens you can use twice per day (or more). Very friendly staff. Highly recommend! Tip: take a taxi from the train station, it is a 15 min walk but very uphill. Also, for fine dining you can walk 10 minutes to the Hyatt that has two nice restaurants incl. sushi.
Ralph Francis
icon-Leisure
Leisure
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Unique experience. Very clean.
Yanzhong
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

I like the hot springs.
Shaina
6.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

We enjoyed our stay at Ajisai. The rooms and futon were comfortable and staff was nice and accommodating, but for the price I have stayed at far better Ryokan. The images online made the rooms seem bigger and as if we would have our own baths attached to our room. Which is my own fault for not reaching out to clarify. But, personally, I would not have paid the ammount we did if I'd known it was only two tattami rooms and a toilet. Also, my companians were dissapointed in the way that the staff handled a large spider entering our room, as it made the room very difficult to be in, but we sincerely hope that the older man who sprayed an entire raid can into our room is okay as we could hear him coughing from upstairs. Speaking of which, the floors are very thin so if you have the downstairs room you can hear everyone walking in the hall and in their rooms upstairs.
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David
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Super staff
Denise
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

It was a family vacation to Japan and this place was amazing, I can not think a single thing to add that would make it better. The breakfasts were fabulous.
David
icon-Leisure
Leisure
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Staff was so good. Very friendly and hard working. Food was excellent. Highly recommend to those who want a get-away.
Philip
icon-Leisure with Children
Leisure with Children
8.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

A quiet, serene l, and authentic ryokan feel. The onsen's are wonderful and the Japanese style room is a truly wonderful experience.
Zahi
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Exceptional Riocam with 2 Onsen. Room very traditional Food beyond expectations The staff is very friendly. We had a memorable experience.
Chan
8.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

The standard of the food is not up to my expectation.esp.it is a high end lodging. Overall...a fulfilling experience.
Timea
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

We had a great stay! Enjoyed the dinner in our room and the private onset!
Number of reviews per page
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40