Hampton Inn and Suites by Hilton Waterloo St Jacobs

Explore Hampton Inn and Suites by Hilton Waterloo St Jacobs
9.2
Exceptional
From 1,168 reviews
Cleanliness

9.6

Room Comfort

9.4

Service and Facilites

9.4

Traveler Reviews Hampton Inn and Suites by Hilton Waterloo St Jacobs

Number of reviews per page
20
40
Top reviews
Suzanne
icon-with Partner
with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

It was great all staff and clean and bar was a nice surprise staff was great
David
icon-with Partner
with Partner
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Friendly, good breakfast, like new hotel, good location🙂 Asked three times to get a toilet seat fixed, never happened 😞
Christine
icon-with Partner
with Partner
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

The hotel offered a washing machine and drier at minimal cost which was excellent as we had been travelling for 10 days when we arrived. Our Room and bathroom was spacious and clean. Check in staff were helpful. Hotel is walkable to St Jacobs market and Stockyard brewery and not far from Cambridge centre shopping mall. Hotel is in a Lovely rural setting.
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Anthony
icon-with Partner
with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The hotel was in an easily accessible location. The staff was very friendly and the room was incredibly clean. We would not hesitate to stay here again!
Kevin
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

The coffee was surprisingly good. The breakfast options were limited but good enough for our stay. The staff were friendly and the hotel and room were both clean. It was nice having a room with thinner pillows that could be stacked for side sleepers or used singly for stomach sleepers.
Cathy
icon-Family
Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

All around great hotel to stay.
VANESSA
icon-Friends and Family Family
Friends and Family Family
4.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Room was not cleaned properly. Bathtub was dirty and we had to clean it before using it. I also dislike that rooms are not cleaned daily. My sister was also staying in a different room and they found a condom in the sheets prior to sleeping in it. They also requested that the bed sheets be changed after that and it wasn’t done. For the price we paid I would have expected better and cleaner accommodations.
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Ling
icon-with Children
with Children
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The staff are all very kind and helpful.
Lai
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

This is a new hotel. Good location and friendly staff. I enjoyed my stay with my kids.
Oscar
icon-with Friends
with Friends
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Very clean rooms, very quiet. Conveniently close to the farmer’s market. The breakfast was delicious and very fresh. Thank you!
AMRIK
icon-with Partner
with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Wonderful, Value for Money 😊
Ruth
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Staff were super friendly and helpful and chatty, which was nice. Just loved Stella in the breakfast area, couldn't be more engaging!! If I had a complaint it would be lack of recycling in the breakfast area. The first day we had plates, the second day it was all disposable and zero recycling options. Small condiment packages etc could easily be swapped for a larger dispenser. The rooms had shampoo and conditioner in refillable containers, but boxed soap and paper cups wrapped in plastic. Definitely time to get rid of that type of waste!! The gym was excellent, lots of great equipment.
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XIWEI
icon-with Children
with Children
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Excellent stay!
Andrea
icon-with Partner
with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Great staff at both the front desk and the dining room. Room was spacious, comfortable bed, wonderful bathroom. Had late dinner in the dining room with great service and food was good. Free breakfast too! We chose it because of its close location to Dt. Jacobs but were really impressed with the hotel.
Lucy
icon-with Partner
with Partner
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

No cuttleries at all just to stir for my tea or coffee
Emily
icon-with Children
with Children
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Everything met our expectations! The pool was great, breakfast was delicious and the beds were comfortable. Couldn’t have asked for better.
LUCIAN
icon-Family
Family
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

.
jun
icon-Family
Family
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Super nice
Sally
icon-Family
Family
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Welcoming, staff were very helpful. Resturant on site reasonable and very tasty. Walking distance to Market.
Ron
icon-Family
Family
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Everything was great. Staff were polite and courteous. Although we only stayed one night
Number of reviews per page
20
40