9.0
Exceptional
From 268 reviews
Cleanliness

9.4

Room Comfort

9.2

Service and Facilites

9.0

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Traveler Reviews Comfort Hotel Matsuyama

Number of reviews per page
20
40
Top reviews
Joanna
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Nice hotel, not fussy but clean and efficient. Staff very helpful and rooms are basic. Breakfast is great with healthier choices than most. Will stay again. They have lockers to store luggage.
Pablo
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

The hotel was comfortable, clean, quiet, breakfast was delicious, too. I strongly reccomend it.
Johanne
icon-Leisure with Friends
Leisure with Friends
6.0
/10
Reviewed 43 week(s) ago

Expedia Group verified review

The hotel was very comfortable and the breakfast was ok. However we didn’t appreciate the self check-in and although the staff was available to guide us, they were not overly friendly. It felt like we were disturbing them. That aside, I would recommend the hotel as it is very well located.
Wojciech
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 46 week(s) ago

Expedia Group verified review

The rooms are very spacious especially considering japan standards. Well equiped and breakfast is included. Very convenient for public transport -just a few minutes walking to the station. Staff at the frint desk helped us with ordering taxi when it was raining. Brillisnt hotel, great staff and woukd stay ahain.
Verified traveler
10.0
/10
Reviewed 48 week(s) ago

Hotels.com verified review

Perfect hotel in the perfect location. Close to food; shopping and transport! And the breakfast is good!
Timothy
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 49 week(s) ago

Expedia Group verified review

the thermostat was in Japanese script only
Timothy
8.0
/10
Reviewed 49 week(s) ago

Expedia Group verified review

one problem was that the thermostat was only in the Japanese script. I need English.
Kaoru
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 53 week(s) ago

Expedia Group verified review

Friendly, clean, easy access.
Verified traveler
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 55 week(s) ago

Hotels.com verified review

조식 포함되어 있어서 가격 대비 서비스가 좋아요~~^^ 아이가 아침에 일어나지 못해서 간단하게 도시락으로 아침식사 할 수 있었습니다. 조식도 맛있습니다 직원분들도 친절합니다 자전거 대여 서비스도 유용합니다. 비품. 침구 깨끗해서 믿고 지낼 수 있어 좋아요. 청소 상태 깨끗했어요 전반적으로 아주 만족합니다~^^
Kwok Chuen
8.0
/10
Reviewed 56 week(s) ago

Expedia Group verified review

Close to the station and castle
Hiromi Murakami
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 59 week(s) ago

Expedia Group verified review

There is an information of the staff recommended restaurant!
John
icon-Business and Leisure
Business and Leisure
8.0
/10
Reviewed 62 week(s) ago

Expedia Group verified review

Half block from the tram station that takes you to many tourist sites. Included breakfast is good. Desk staff courteous a make efforts to deal with language issues. Three washer/dryer machines with online status (in use/open) were used and saved a lot from the hotel’s laundry service.
Cynthia L
8.0
/10
Reviewed 66 week(s) ago

Hotels.com verified review

The hotel was and room was nice. The staff was nice and I liked the location. The only downfall was the breakfast. Of all the breakfasts I had in Japan this was the worse. The hotel is close to the Matsuyama City station and short distance to a nice walking area. Can walk to the Castle too. B Close to a great covered shopping area too.
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Brandon
icon- with Friends
with Friends
8.0
/10
Reviewed 66 week(s) ago

Expedia Group verified review

Breakfast could be better
Dongjun
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 72 week(s) ago

Expedia Group verified review

Super central location close to everything. Clean, modern hotel. Good Breakfast. Free convenient luggage locker.
SUN HYE
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 81 week(s) ago

Expedia Group verified review

Nicely located and great staffs.
Gregory
icon-Business
Business
10.0
/10
Reviewed 92 week(s) ago

Expedia Group verified review

The hotel was super clean and the breakfast covered all the bases for being included in the lodging cost.
Merran
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 95 week(s) ago

Expedia Group verified review

Rooms are very comfortable and surprisingly large for a Japanese hotel. Good luggage storage system. Library area very pleasant to relax and have a drink while waiting to check in We were lucky enough to get one of only 5 parking spots on site Near Tram stop for Dogo Onsen.
David
10.0
/10
Reviewed 96 week(s) ago

Hotels.com verified review

Relatively large room for Japan. Breakfast was pretty good.
Katina
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 106 week(s) ago

Expedia Group verified review

Hotel was very clean and had a nice breakfast. We booked a room for 2 adults and 2 teenagers, yet they only provided 2 towels and 2 pillows. The front desk staff was able to get us additional towels but said the hotel ran out of pillows. How does a hotel not buy enough pillows for their rooms? If only going to prepare room for 2 guests, then they shouldn’t book for 4. We made the reservation months in advance, so plenty of time to prepare. Ultimately, lack of pillows and small beds made for a poor night sleep. The parking lot options are a few blocks away, so also not the most convenient for carrying luggage.
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