Staff was so friendly

Staff was so helpful and friendly.

Clean and good breakfast

Yes

Everything was as they said it would be. Representatives were kind and polite.

Only thing wished there was a waffle maker for breakfasts.

Quick check in and out process, great breakfast with hot and cold items, helpful front desk staff, and everything was cleaned well. Bathrooms offer Dove products (hand soap, shampoo, conditioner, etc) for use. Didn’t use the pool or hot tub but saw others using them and the area and overall atmosphere seemed great. I would stay here again!

no hook on back of bathroom door no bar in tube area for assistance in leaving the tub-potential danger

Really enjoyed my stay especially the water slide only thing we had a hard time with was the TV

The hair dryer was defective and the there was not enough water pressure in the shower.

I had a horrible sleep due to the cheap mattress which I was completely shocked about how it sinked in and I’m not a heavy person so I can imagine what your heavier person can feel. I had originally booked a room that it had a stand up shower but I was moved to a different room it came with a tub instead? Now for some people it can be ok but I have bad knees and it was very inconvenient. I was expecting to be told if I was ok with that.

clean room, air conditioning was great. the only issue i had was the lights above the couch. they should have a light switch for those ones because they are hard to reach to turn off. other than that, no complaints at all!

Honestly, I’ve stayed at A LOT of hotels but this was my first time with one of my children. We are travelling from another province. The staff is amazing and friendly. Kyna always has a smile and is quick to help during the mornings with friendly service. Sally went above and beyond to make sure my daughter had a great experience during the afternoons/evenings. I am SO appreciative of the warm welcomes and smiles. The service was so great that I decided to stay an extra night. Will definitely be back in the future as I travel a lot for work. Thank you everyone!! =)

Rooms are very nice. Walk-in shower is always a good choice however water pressure was weak. Rooms are very clean. Air is good. Nice T.V. The girl at the front desk was wonderful and better than most. The only weak link is the breakfast. The hash browns were undercooked. The eggs sand sausage were barely warm. I would still go back again. Maybe bring my breakfast back to room next time and heat it up in the microwave.

Amazing, clean n friendly

Rooms are clean Staff is great

Me and my family took 3 rooms we had good stay clean room fresh breakfast and good service The stuff are very friendly always with a smile Thank you Sally for helping me finding more days in the weekend I appreciate she is working from her heart One thing I should mention that the floor should have something to prevent noise

Everything was fine, there was a noisy neighbour though…

Rooms are clean & staff are very friendly & helpful. Lots of noise from nearby rooms (through the night) :-(

Was nice stay. I have one complaint; called week before to request side by side rooms. Reached out to reservation desk who confirmed the request. Got to property, front desk who did not honour the request