Overall Ratings & Reviews Bach Duong Hotel

I booked 3 nights but had to leave right after staying 1 night. The staff was very enthusiastic in supporting me in working on the cancellation issue, but because I received a notice from traveloka that the partner did not agree to let me shorten the booking and refund the remaining 2 nights, I will review it honestly. The facilities are too bad, there is an old musty smell, probably not suitable for me to stay. Apart from the enthusiasm of the staff, there is nothing I am satisfied with about this hotel. Will not come back.

Friendly and enthusiastic staff, spacious room

Friendly and enthusiastic staff, clean rooms

The staff is enthusiastic, but the room is not soundproof, there are baby cockroaches and the towels still have hair from previous guests.

Extremely poor soundproofing, pillows are very dirty, yellow stains

The room was clean and spacious. The toilet had hot water, but the faucets were dirty and clogged, probably due to lack of use.

Friendly and enthusiastic staff

Super clean and comfortable room, enthusiastic staff, early check in support

There are a lot of cockroaches, the staff used insect spray but could not get rid of them. The cleaning staff was very disorderly when cleaning the room, affecting the rest of the guests in other rooms. The attitude of the female receptionist was very substandard.

Super lovely and enthusiastic hostess comfortable room

The bedroom is okay, airy. Clean, no unpleasant odors and more comfortable than I expected. The staff is cheerful.

Friendly and enthusiastic staff, close like being at home.

Everything is good and clean. My room lacks 2-way air conditioning.

I booked Bach Duong hotel but when I arrived to check in, the staff said the room lock was broken and took me to another hotel to check in. At first, I was ok, but when I got there, it was really bad. The room was damp and had a musty smell. But it was dark so I accepted it. At night, when I slept, I heard running and knocking on the door. Then I heard some kind of repair. It was really bad. I booked 2 rooms. Coincidentally, both rooms were broken. In the morning, I booked a car and heard the driver say that there was no way the lock could be broken and it wouldn't be fixed all day. The experience was really bad. It was like hanging a goat's head and selling dog meat. The photo was taken for a hotel with a clean room. When the guest arrived, they would take them to another hotel to check in. So my experience is that if the hotel reports like that, you should cancel the room, get a refund, book another hotel, or at least check if the new room is the same as the photo on the app before accepting it.

Clean, reasonable price. Friendly and enthusiastic receptionist.

Good, everything is OK, cheap price, suggest for everybody

The manager here is very friendly, the rooms are very clean and spacious, you can leave your belongings at the hotel while waiting to check in and when checking out you can also leave your belongings.

Friendly and enthusiastic staff, free room change support

Thật ra để good ở đây là lễ tân và bác bảo vệ cực thân thiện , nói chung sau 2 đêm trải nghiệm thì mọi thứ đều ổn trừ việc phòng kh giống trong ảnh và hơi bụi một chút . Mong rằng khách sạn sẽ được cải thiện

Phòng có gián muỗi bụi không ngủ được