Winner J. A.

10.0

/10

Reviewed 2 day(s) ago

Nice and pleasant, near Jam Gadang.

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N***l

Leisure

10.0

/10

Reviewed 4 day(s) ago

Good service, friendly staff and strategic location, delicious and varied breakfast.

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N***a

Staycation

10.0

/10

Reviewed 5 day(s) ago

Very comfortable, there is a swimming pool too, so the kids can swim.

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Accommodation's Reply

03 Nov 2026

Dear Valued Guest, Thank you for your review, and we sincerely hope to welcome you back to Santika Bukittingi Hotel again. Sincerely, Alik Hidayat, General Manager

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Rezty n.

Staycation

8.5

/10

Reviewed 2 week(s) ago

There are only a few small things that need to be fixed, such as the shower is a bit stuck, the sink is a bit clogged, the railing on the balcony is a bit wobbly, I'm afraid that if the children play on the balcony they will lean on it.

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1 people find it helpful

Accommodation's Reply

29 Oct 2026

Dear Mr. Resty, We apologize for the unsatisfactory service you received during your stay at our hotel. We have followed up on the information you provided with the relevant department to ensure that this does not happen again in the future. Thank you for taking the time to inform us so that we can improve our services in the future. Sincerely, Alik Hidayat, General Manager

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Verified Traveler

10.0

/10

Reviewed 2 week(s) ago

The room is very comfortable, the bed is comfortable, the view is beautiful, the parking is unique, the parking is fun, it looks even more beautiful at night, the rooftop is so beautiful.

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Accommodation's Reply

27 Oct 2026

Dear Valued Guest, Thank you for your review, and we sincerely hope to welcome you back to Santika Bukittingi Hotel again. Sincerely, Alik Hidayat, General Manager

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y***i

Staycation

10.0

/10

Reviewed 5 week(s) ago

Staying at Santika was very comfortable, the staff were all friendly, the breakfast was varied, the hotel smelled good, highly recommended.

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Accommodation's Reply

20 Oct 2026

Dear Valued Guest, Thank you for your review, and we sincerely hope to welcome you back to Santika Bukittingi Hotel again. Sincerely, Alik Hidayat, General Manager

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Denny s.

Leisure

10.0

/10

Reviewed 5 week(s) ago

Will definitely come again. Highly recommend.

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Accommodation's Reply

20 Oct 2026

Dear Mr. Denny, Valued Guest, Thank you for your review, and we sincerely hope to welcome you back to Santika Bukittingi Hotel again. Sincerely, Alik Hidayat, General Manager

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Ibnu R.

Leisure

10.0

/10

Reviewed 17 week(s) ago

Quite good and excellent services.

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Accommodation's Reply

16 Jul 2026

Dear Mr. Ibn Ar, Thank you for your review, and we sincerely hope to welcome you back to Santika Bukittingi Hotel again. Sincerely, Alik Hidayat, General Manager

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Irwan

10.0

/10

Reviewed 18 week(s) ago

Very happy to stay here

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Accommodation's Reply

16 Jul 2026

Dear Mr. Irwan, thank you very much for your valuable feedback. We look forward to your next visit to Santika Bukit Tinggi Hotel. Thank you. Sincerely, General Manager, Alek Hidayat

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B***a

9.1

/10

Reviewed 18 week(s) ago

The hotel is comfortable and nice, the food is delicious and varied.

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Accommodation's Reply

16 Jul 2026

Dear Valued Guest, Thank you for your review, and we sincerely hope to welcome you back to Santika Bukittingi Hotel again. Sincerely, Alik Hidayat, General Manager

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Mirna Y. H.

8.5

/10

Reviewed 19 week(s) ago

For breakfast, you can add a menu for children, such as bread or food that children prefer.

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Accommodation's Reply

02 Jul 2026

Dear Valued Guest, Thank you for your review and feedback. We will promptly forward this information and follow up with the relevant departments. We sincerely hope to welcome you back to Santika Bukittingi Hotel again. Sincerely, Alik Hidayat, General Manager

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Y***Y

Leisure

10.0

/10

Reviewed 20 week(s) ago

The hotel is very strategically located, close to the Clock Tower and tourist attractions.

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1 people find it helpful

Accommodation's Reply

29 Jun 2026

Dear Valued Guest, Thank you for your review, and we sincerely hope to welcome you back to Santika Bukittingi Hotel again. Sincerely, Alik Hidayat, General Manager

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MARSELINUS A.

Leisure

10.0

/10

Reviewed 20 week(s) ago

The hotel staff is friendly, the facilities are complete and the Wi-Fi is fast.

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Accommodation's Reply

29 Jun 2026

Dear Valued Guest, Thank you for your review, and we sincerely hope to welcome you back to Santika Bukittingi Hotel again. Sincerely, Alik Hidayat, General Manager

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R***a

7.6

/10

Reviewed 21 week(s) ago

The reception staff was not helpful at all! Didn't feel welcome at the hotel! To be honest, not recommended.

1 people find it helpful

Accommodation's Reply

02 Jul 2026

Dear Valued Guest, Thank you for your review. We apologize for the unsatisfactory service you experienced during your stay at our hotel. We will inform you of the matter and follow up with the relevant department immediately. We hope to welcome you back to Santika Bukittingi Hotel again. Sincerely, Alik Hidayat, General Manager

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Verified Traveler

10.0

/10

Reviewed 22 week(s) ago

My favorite hotel when I go to Bukittinggi.

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Accommodation's Reply

08 Jun 2026

Dear Valued Guest, Thank you for your feedback regarding Santika Bukittingi Hotel. Guest satisfaction is our commitment to ensuring every guest has a comfortable stay at Santika Bukittingi Hotel. We appreciate your feedback and look forward to welcoming you back to Santika Bukittingi Hotel. Sincerely, Alik Hidayat, General Manager

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M***d

Leisure

9.7

/10

Reviewed 23 week(s) ago

Great hotel in Bukit Tinggi area. Staff are friendly & helpful.

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Accommodation's Reply

08 Jun 2026

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Verified Traveler

10.0

/10

Reviewed 26 week(s) ago

The hotel is beautiful, modern, and clean. It was a very comfortable stay. Check-in was quick, and the food menu was extensive.

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1 people find it helpful

Accommodation's Reply

22 May 2026

Dear Valued Guest, Thank you for your review, and we sincerely hope to welcome you back to Santika Bukittingi Hotel again. Sincerely, Alik Hidayat, General Manager

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Devi H.

Leisure

9.7

/10

Reviewed 26 week(s) ago

The hotel staff was friendly and very helpful, especially with room cleaning, but unfortunately, the breakfast was lacking in variety. I stayed for three days, and the breakfast was always the same.

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Accommodation's Reply

08 Jun 2026

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siti v. j. s.

10.0

/10

Reviewed 26 week(s) ago

The hotel staff were very friendly and very helpful.

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Accommodation's Reply

22 May 2026

Dear Valued Guest, Thank you for your review, and we sincerely hope to welcome you back to Santika Bukittingi Hotel again. Sincerely, Alik Hidayat, General Manager

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D***i

Staycation

10.0

/10

Reviewed 28 week(s) ago

The staff is friendly, the food is delicious, comfortable, while enjoying the beautiful mountain view.

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Accommodation's Reply

22 May 2026

Dear Valued Guest, Thank you for your review, and we sincerely hope to welcome you back to Santika Bukittingi Hotel again. Sincerely, Alik Hidayat, General Manager

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Hotel Santika Bukittinggi

Overall Ratings & Reviews Hotel Santika Bukittinggi

8.9

8.8

8.6

8.9

8.7

Traveler Reviews Hotel Santika Bukittinggi