Dear Mr. Hendry, Sincerely, from Horizon Ultima Entrop Papua. Thank you for taking the time to share your experience staying at Horizon Ultima Entrop Papua. We are honored that you visited our hotel. We are delighted to hear that you enjoyed our facilities and services, as this motivates us to further improve our services for all our guests. We hope that on your next stay, you will inform us in advance if you arrive early so that we can prepare your room and necessary items beforehand. We apologize that you were unable to check in early yesterday as our rooms were fully occupied and required time to prepare for the next guest. We hope that Horizon Ultima Entrop will always be your first choice when you visit Entrop Jayapura. Sincerely, Tahir Aljufri, General Manager