8.1
Very Good
From 38 reviews
Provided by travelers on
Cleanliness
8.0
Room Comfort
8.0
Meal
8.8
Location
8.7
Service and Facilites
8.0
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Traveler Reviews Nhan Hoa Hotel
Number of reviews per page
20
40
Customer reviews
NT
NGUYEN T. Q. A.
5.8
/10
Reviewed 21 week(s) ago
The hotel smells very bad from the hallway to the room, the room is very old and completely different from the picture. The price is not cheap but the room quality is only equal to cheap motels. Checked out within 15 minutes because I couldn't stand the smell.
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1 people find it helpful
V***t
10.0
/10
Reviewed 35 week(s) ago
Old TCL TV, not Smart TV. Please note when booking a room.
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3 people find it helpful
HUYNH N. T.
Staycation
10.0
/10
Reviewed 51 week(s) ago
The two receptionists were very polite, cute, and supported us enthusiastically. The security guard was funny.
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2 people find it helpful
J***n
9.4
/10
Reviewed 53 week(s) ago
Price is ok compared to other hotels in the area. Facilities are also ok.
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3 people find it helpful
J***n
9.4
/10
Reviewed 54 week(s) ago
Hotel in convenient area, central, everything ok
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4 people find it helpful
pq
pham q. h.
6.3
/10
Reviewed 89 week(s) ago
Phòng cách âm kém, đèn trần không tắt được
3 people find it helpful
Accommodation's Reply
21 Feb 2024
Dear Valued Guests
We sincerely thank you for taking the time to share your experience at our hotel. Your feedback is extremely valuable, and we apologize for not fully meeting your expectations. Comments on the quality of soundproofing and equipment in the rooms have been noted, and we are committed to making improvements to provide a better experience.
We hope you will have the opportunity to visit again in the future so we can demonstrate the improvements that have been made. If you would like to discuss your experience further or have any requests, please contact us directly so we can satisfy you.
Best regards
Nhan Hoa Hotel
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Nguyen T. P. L.
5.4
/10
Reviewed 98 week(s) ago
Enthusiastic staff but not very positive attitude. Old facilities. Stayed twice on the first day. The bed always felt itchy, so I had to change the bedding to be able to sleep without the itching. The first day of the bathroom, the bathroom was fine. The second day, the toilet leaked when bathing or the toilet leaked water. Called the receptionist to ask the House side to clean up. The House side's attitude said the guest didn't know what to do and didn't pay attention. . As for the receptionists, I had someone take care of it that day so I had no problem taking a shower. In general, not very happy here
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5 people find it helpful
LQ
Le Quynh A.
9.1
/10
Reviewed 121 week(s) ago
Vị trí tiện lợi đi lại trong quận Thanh Xuân. Phòng sáng sạch có view. Tiện nghi và dịch vụ ổn. Phù hợp giá tiền.
4 people find it helpful
NQ
NGUYEN Q. H.
8.5
/10
Reviewed 147 week(s) ago
Phòng hơi nhỏ, không có gì đặc biệt, nhưng khá đầy đủ đủ. Nhân viên thân thiện. Nói chung tạm đc.
3 people find it helpful
HV
HOANG V. H.
8.5
/10
Reviewed 152 week(s) ago
Phòng cửa sổ hơi nhỏ nhưng nhân viên rất lịch sự và chu đáo
2 people find it helpful
dotrongbinh
8.8
/10
Reviewed 158 week(s) ago
Khách sạn rất tốt với giá thành. Tuy nhiên mạng Wi-Fi của khách sạn khá tệ (sóng yếu, mạng không ổn định và tốc độ truy cập internet chậm).
9 people find it helpful
ND
Nguyen D. T.
5.4
/10
Reviewed 167 week(s) ago
Staff attitude, told to turn on the air conditioner, but you have to turn on the fan to stay cool
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4 people find it helpful
VD
Vu Dang L.
6.4
/10
Reviewed 225 week(s) ago
Điều hoà hỏng, tv không có cab hay bất cứ thiết bị hỗ trợ nào, wifi yếu
3 people find it helpful
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