Dear Hoang T, Warmest greetings from Kahayana Suites Ubud.. Thank you very much for sharing your rating and kind comment. We’re delighted to hear that you found Kahayana Suites Ubud to be a great choice, whether for a vacation with friends or for business trips. Your feedback truly means a lot to us, and we hope to have the pleasure of welcoming you back for another enjoyable stay in the future. Warm regards, Lidya & Kahayana Suites Family Operational Manager Kahayana Suites Ubud

Dear Valued Guest, Warmest greetings from Kahayana Suites Ubud.. Thank you very much for taking the time to share your experience and for the high rating. We are pleased to hear that you were satisfied with our room and service during your stay. We truly appreciate your feedback regarding the à la carte food selection and the taste of the dishes. Your comments are very valuable to us and will certainly be taken into consideration as we continue to improve our dining experience. Regarding the absence of an elevator, we sincerely apologize for any inconvenience this may have caused, especially for guests staying on the upper floors. We completely understand your concern and will do our best to provide clearer information and assistance to our guests in the future. Thank you once again for choosing Kahayana Suites Ubud. We hope to have the opportunity to welcome you back and provide an even better stay next time. Warm regards, Lidya & Kahayana Suites Family Operational Manager Kahayana Suites Ubud

Dear Sari D, Warmest greetings from Kahayana Suites Ubud.. Thank you very much for sharing your wonderful review and for choosing to stay with us together with your family. We are truly delighted to hear that you enjoyed the warm welcome, our polite and friendly service, as well as your room with direct pool access. It is also great to know that you were satisfied with the cleanliness of the bathroom and the completeness of the amenities provided. Your kind words about our excellent service and value for money mean a lot to our entire team. We sincerely look forward to welcoming you back to Kahayana Suites Ubud on your next visit to Ubud. Warm regards, Lidya & Kahayana Suites Family Operational Manager sales@kahayanasuites.com Kahayana Suites Ubud

Dear Cindy A, Warm greetings from Kahayana Suites. Thank you very much for taking the time to leave such a positive review. We are delighted to know that you found our hotel clean and comfortable during your stay. Cleanliness and comfort are our top priorities, ensuring every guest has the best experience. Comments like this are a great motivation for our entire team to continue providing excellent service. We look forward to welcoming you back again and hope your next visit will be even more enjoyable. See you soon. Best regards, Kahayana Suites Ubud

Dear Mrs. Putri, Warm greetings from Kahayana Suite Ubud. Thank you for your review. We apologize for the inconvenience you experienced during your stay, especially regarding the condition of the room floor, the smell in the bathroom, and the service of our staff which was considered less responsive. Your input means a lot to us and we will immediately follow up with the relevant team to improve the service and comfort of the room. We hope to welcome you back with a much better experience in the future. Warm Regards, Lidya & Kahayana Suites Family Operational Manager sales@kahayanasuites. Com Kahayana Suites Ubud.