Grand Dafam Ancol Jakarta

Explore Grand Dafam Ancol Jakarta
8.6
Very Good
From 1,266 reviews
Provided by travelers on
Cleanliness

8.4

Room Comfort

8.6

Meal

8.5

Location

8.7

Service and Facilites

8.6

People often mention about Grand Dafam Ancol Jakarta
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Room Space (101)
Bedroom (98)
Bathroom (93)
Ambiance (88)
Staff Friendliness (86)
Hotel Area (82)
Family Friendly (78)
Accessibility (72)
Soundproof (70)
Check-in/out Time (65)
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Traveler Reviews Grand Dafam Ancol Jakarta

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40
Customer reviews
S***a
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5.4
/10
Reviewed 1 week(s) ago
Tiny cockroaches in the hallways, sheets have blood and yellow stains, curtains have black marks, tiles are dusty, crusty bathroom, doorknob stuck and I can't go inside my room, room phone can't be used, everything is not well maintained!!!! Worst experience ever in a four-star hotel, I would say this is a one-star hotel. To anyone who wants to book a place, please read previous reviews so you don't get my experience.
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R***i
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10.0
/10
Reviewed 1 week(s) ago
The best for another holiday to stay here
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1 people find it helpful
Restidiani P.
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Staycation
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9.7
/10
Reviewed 1 week(s) ago
We stayed there and it was a great experience. The shower gel was really nice and didn't dry out my skin. The breakfast was varied and we got a discount on dinner ❤️🫶🏻
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+3
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S***a
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10.0
/10
Reviewed 1 week(s) ago
Really like everything, keep it up.
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1 people find it helpful
Ria A.
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Staycation
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10.0
/10
Reviewed 2 week(s) ago
A very pleasant staycation, delicious and varied food, clean rooms, good staff service.
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2 people find it helpful
D***i
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10.0
/10
Reviewed 3 week(s) ago
Good hotel hospitality and cabins cleaned.
1 people find it helpful
Iin F. M.
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Leisure
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8.7
/10
Reviewed 4 week(s) ago
The location was close to our main destination. The staff service was a bit slow (there was only one person in line for a long time), and the staff who dropped off our luggage around 9 AM were unfriendly (grunts). The room was comfortable and clean. The breakfast was great, delicious, and had a lot of choices 👍🏻
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2 people find it helpful
Iin F. M.
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Leisure
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8.7
/10
Reviewed 4 week(s) ago
The location was close to our main destination. The staff service was a bit slow (there was only one person in line for a long time), and the staff who dropped off our luggage around 9 AM were unfriendly (grunts). The room was comfortable and clean. The breakfast was great, delicious, and had a lot of choices 👍🏻
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2 people find it helpful
u***n
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6.8
/10
Reviewed 4 week(s) ago
The sheets and blankets had children's shoe marks on them. They probably weren't changed after each guest checked out. There were cockroaches in the kitchen.
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1 people find it helpful
S***i
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10.0
/10
Reviewed 5 week(s) ago
Very good and friendly service
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2 people find it helpful
S***i
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10.0
/10
Reviewed 5 week(s) ago
It's sooooo ...
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3 people find it helpful
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Deden P.
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10.0
/10
Reviewed 5 week(s) ago
very happy with family
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1 people find it helpful
f***i
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5.7
/10
Reviewed 6 week(s) ago
It's a mess. Lots of repairs are needed, the building is old, and the staff is slow to respond. I stayed for 3 days and 2 nights, but the room wasn't cleaned. When I walked in, there was already a lot of dust on the floor.
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2 people find it helpful
Dieno
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Leisure
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8.1
/10
Reviewed 6 week(s) ago
Service excellence, staff from security to front office, fast check in and check out, only one minus, there is no tap for ablution, overall good
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2 people find it helpful
A***a
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Staycation
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8.5
/10
Reviewed 6 week(s) ago
The entrance and exit gate is too steep. Only SUVs can drive easily.
1 people find it helpful
Nabila M.
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Leisure
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10.0
/10
Reviewed 7 week(s) ago
Overall, it's okay, very nice. It's enjoyable... But if you're driving a motorcycle, the distance from the parking lot to the hotel lobby is quite far, not to mention the up and down traffic.
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6 people find it helpful
H***s
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Staycation
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9.4
/10
Reviewed 7 week(s) ago
All staff [are] friendly & fast response. For improvement, the building needs to be repainted, several renovations & room cleanliness need to be improved.
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2 people find it helpful
Diding K.
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8.5
/10
Reviewed 7 week(s) ago
The hotel staff is very friendly, the rooms are clean & cool, the swimming pool is clean & spacious.
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Ajun I.
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Staycation
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10.0
/10
Reviewed 9 week(s) ago
Very comfortable. Clean. I want to go there again this New Year 😍
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2 people find it helpful
M***d
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8.8
/10
Reviewed 9 week(s) ago
Even though it's an old hotel, its charm is still there 🥳 Almost everything is excellent 👌🏻
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1 people find it helpful
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