This is one of our absolute favorite hotels in the UK, beautiful classy hotel, stunning rooms, wonderful bar and restaurant. Fab location.

I would like to acknowledge the excellent care I received during my stays, with special recognition going to Sonia; her dedication and attention to detail during breakfast made me feel like I was among friends.

Great staff and lovely premises - v comfy room, lovely bar and breakfast room. Super quick service.

Superb hotel. Lovely bar. Room was clean and well kitted out. Only negative, the fitness area / gym is pointless. May as well not have one or claim to.

Best hotel in Birmingham.

Beautiful hotel and the rooms are the perfect size. What stuck out for me was the comfortable bed and waterfall showers. Centrally located

A beautiful hotel, centrally located, close to rail, tram and bus links. Polite and helpful staff at check-in. Comfortable, spacious and quiet room. Madeleine Bar is a plush, relaxed space with exceptional service.

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Great time

Excellent hotel and i will be back

Service and Location

Really friendly staff, we had an upgrade to our room and the concierge were wonderful, thank you so much for us

Superb stay

Had a really lovely night away for our 20th wedding anniversary. Our room was on the 6th floor and looked directly at the cathedral which was great. The room and bathroom were spotless with great tea/coffee making facilities especially the teabags which made a lovely cup of tea. The bed was extremely comfortable and breakfast in the morning was fantastic with lots of things to choose from. Will hopefully be back again!

I recently stayed at The Grand Hotel Birmingham with a party booking three rooms. Overall, the hotel is clean, tidy, well-maintained, and feels very fresh. Check-in was quick and efficient. We initially stayed in Grand Double Rooms on the second floor, which were modern, clean, and offered plenty of space, along with a spotless and fresh bathroom. The hotel bar is also a lovely, relaxing space with friendly and highly efficient staff, though prices are on the higher side, it would be a classy touch if they offered complimentary nuts or snacks with drinks. Unfortunately, our first evening was severely disrupted. There was a function on, and the bass was so intense that the rooms on the second floor were literally bouncing, making sleep impossible. When I complained to reception, the staff initially seemed reluctant to help. However, after I explaining that I was travelling with someone recovering from a stroke who had gone to bed at 18:30 and was unable to sleep, they took action. They moved two of our three rooms up to Grand Deluxe Double Rooms on the fifth floor. These rooms were fantastic very large, spacious, clean, and quiet enough for us to finally get some sleep. The music continued into the early hours. It was highly disappointing that despite requesting that the duty manager contact me, they didn't bother to do so.

Breakfast was delicious. Hotel staff and facilities were wonderful. Highly recommend.

Great place.A little disappointed with breakfast & shower in room was faulty.

All excellent thoroughly enjoyed

Wonderful hotel, very friendly staff and absolutely wonderful breakfast. Also minutes walk from the station

Enjoyed the short break a gorgeous place.