Traveloka (64)
7.3
Pleasant
From 64 reviews
Provided by travelers on
Cleanliness
6.9
Room Comfort
7.0
Meal
7.2
Location
7.7
Service and Facilites
7.2
People often mention about HOTEL ANAYA
All
Staff Friendliness (3)
Ambiance (3)
Distance to City Center (2)
Family Friendly (2)
Surroundings (1)
Accessibility (1)
Wifi (1)
Activity Option (1)
Check-in/out Time (1)
Room Space (1)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews
Traveler Reviews HOTEL ANAYA
Number of reviews per page
20
40
Customer reviews
G***n
Business
9.1
/10
Reviewed 3 week(s) ago
Nice place near food stalls, morning coffee
See original
Find this review helpful?
w***a
6.3
/10
Reviewed 4 week(s) ago
The hotel staff was unfriendly. I was given a room with a non-cooling AC on the 3rd floor. I asked for a change and was moved to the 4th floor. The atmosphere was quiet, as if there was no sign of life. That was enough for the first time and I won't be back again 🙏🏻
Because I was already in a bad mood, I didn't take any photos.
Read More
See original
Find this review helpful?
J***y
Transit
6.4
/10
Reviewed 14 week(s) ago
The AC is not cold, the room smells a bit unpleasant
See original
Find this review helpful?
M***M
Leisure
8.3
/10
Reviewed 18 week(s) ago
There is no mineral water, towels, bathroom soap. The AC is a bit noisy. There is a sound from the AC.
See original
1 people find it helpful
I***n
Business
9.1
/10
Reviewed 20 week(s) ago
Very strategic area, good service, comfortable atmosphere
See original
Find this review helpful?
Rahmadi S.
6.5
/10
Reviewed 20 week(s) ago
smelly sheets and pillow cases, drinking water only on the 2nd floor, the receptionist is often not there when needed, not recommended. only wins on location.
See original
Find this review helpful?
N***g
6.0
/10
Reviewed 58 week(s) ago
Condition does not match the photo. The water does not have hot water and the water smells earthy and brown in color. The room has lots of ants. Spookie hotel.
See original
4 people find it helpful
J***n
Leisure
8.8
/10
Reviewed 58 week(s) ago
Good location and good hotel and good luck anaya.
Find this review helpful?
k***a
5.9
/10
Reviewed 58 week(s) ago
Disappointing, in the end we didn't stay, the room ordered didn't match the picture.
See original
2 people find it helpful
I***a
8.2
/10
Reviewed 64 week(s) ago
The staff is friendly and the parking is spacious. The rooms are spacious and clean.
See original
1 people find it helpful
Viia n.
5.1
/10
Reviewed 86 week(s) ago
Sangat sangat kecewa pesan hotel di sini, hotel kayak rumah hantu, seram. Air minum gak ada, bantal kuning jorok, handuk koyak jorok, sabun gak ada. Hotel hantu😭.
2 people find it helpful
ES
Ermis S. L.
6.0
/10
Reviewed 87 week(s) ago
Nginap 2 malam, tapi gak di bersihkan setelah nginap 1 malam, handuk, sabun juga gak di ganti, selama 2 malam gak ada house keeping. Malah pintu di kunci dari sistemnya pas hari ke 2.
Find this review helpful?
JJ
Julius J. C.
8.5
/10
Reviewed 87 week(s) ago
The place is comfortable, the location is also good.
See original
Find this review helpful?
MM
Melpand M.
5.4
/10
Reviewed 87 week(s) ago
The room is not recommended. Drinking water is not heated so bathing doesn't work.
See original
Find this review helpful?
Fhincher A.
6.0
/10
Reviewed 120 week(s) ago
Sudah registrasi lewat aplikasi, pas mau check in sama resepsionis dibilang nggak ada pesanan dari aplikasi, padahal kita sudah tunjukkan voucher, nunggu sampe sekitar satu jam baru bisa check in. Hotel murah, jadi fasilitas sesuai dengan harga.
4 people find it helpful
muhammad r.
6.0
/10
Reviewed 121 week(s) ago
Zonk! The elevator is dead! There are no employees to lift things.
See original
4 people find it helpful
AP
Anton P.
5.9
/10
Reviewed 121 week(s) ago
Drinking water is not provided, the room electricity turns off after we enter, the shower takes a slow shower, the elevator turns off so we have to lift our suitcases up the stairs.
See original
4 people find it helpful
Iyan Sariariondolar
9.1
/10
Reviewed 128 week(s) ago
Good and according to price,
See original
1 people find it helpful
Accommodation's Reply
18 Mar 2023
Greetings, Mr. Iyan Sariariondollar. Thank you for choosing Anaya Hotel and Ballroom Medan as your choice of accommodation and for providing a review for Anaya Hotel and Ballroom Medan. We are pleased to know that you enjoyed the experience of staying at our hotel. We look forward to serving you again at the Anaya Hotel and Ballroom Medan. Sincerely, Anaya Hotel and Ballroom Medan.
See original
R
Rosida
9.7
/10
Reviewed 133 week(s) ago
The staff are friendly and polite, good.
See original
1 people find it helpful
Accommodation's Reply
08 Feb 2023
Greetings Miss Rosida,
Thank you for choosing Anaya Hotel and Ballroom Medan as your choice of accommodation and for providing a review for Anaya Hotel and Ballroom Medan.
We are pleased to know that you enjoyed the experience of staying at our hotel.
We look forward to serving you again at Anaya Hotel and Ballroom Medan.
Best regards,
Anaya Hotel and Ballroom Medan
See original
FF
Feny F.
5.4
/10
Reviewed 133 week(s) ago
Kamar mandi kurang bersih, lift tidak ada, tidak dikasih air mineral di kamar.
1 people find it helpful
Number of reviews per page
20
40
About Traveloka
Facebook
Instagram
TikTok
Youtube
Twitter
Line
Copyright © 2025 Traveloka. All rights reserved