Returning back to Four Points Sheraton, it was always a pleasure indeed. Staff friendliness, it was even amazing when one of the staff Valen remembered us from our last visit. Had a wonderful chat with Asmariah who visited our table during breakfast and took care of us. Indeed a wonderful experience. It always feels amazing when you revisit and are greeted with warmth and attention. Highly recommend Four Points Sheraton Thamrin. Till we meet again. Thank you.

enjoy because the hotel is singing in the city center

The hotel is close to the TJ bus stop and Sarinah, and you can jog in the morning right in front of the hotel. Plus, the service was very satisfying. Thank you.

The staff is friendly. Thank you, Mr. Falent, from the Fourpoints Jakarta Thamrin staff.

Wonderful place to stay and very well priced right at the heart of Thamrin. Walking distance to the MRT & Plaza Indonesia.

Very comfy bed and the bathroom is spacious.

We enjoyed our stay at Four Points Sheraton Thamrin. Staff Mario was very helpful in handling our check-in and also Valen, one of the staff who was nice and pleasant, was attentive as he engaged in a conversation with us. Overall, a wonderful experience indeed.

Nice place, excellent food, nice room.

For the past few years, whenever we've been to Jakarta, our first two nights have always been at this Four Points because of our pleasant experiences in previous years. All the hotel staff are very friendly and helpful, and we were even upgraded to a new, spacious room with a view of Sarinah. The only downside is the elevator. Perhaps because it's still under renovation, it experienced several problems, resulting in long waits. Furthermore, on the 12th floor where I stayed, the elevator indicator light wasn't working. Overall, this was another enjoyable experience for our family, and the Four Points remains one of our must-stay hotels when visiting Jakarta.

The location was great, but the staff was not good. They made little complications for our stay, for example, gave us a room that we didn’t book and also didn’t give us a receipt for the extra bed. We are not sure the amount they charged was actually the price of the extra bed we took. Good location, but staff not clear.

Check-in was quickest. Upon arrival, I handed over my ID card and was immediately presented with a form to sign, which the receptionist had already prepared. My room was also upgraded to a premium deluxe city view upon check-in, which was super cozy. Recommended, I felt at home here because it was so comfortable.

The location is perfect for a staycation, especially on weekends.

The staff was friendly, the food was amazing and tasty.

The staff is truly TOP. From check-in to check-out, all the staff, including the security, were kind and friendly. I stayed during New Year's, December 31st-January 1st, so it was very busy. The restaurant staff kindly explained that breakfast had been moved upstairs for everyone's convenience. And I was happy to have that conversation. I also forgot to put my husband's clothes in the closet yesterday, and they left them behind. I contacted the front desk and was asked to wait for confirmation while they checked. The staff was really nice, my leftover items were stored well and returned to me in good condition. Thank you all, my family and I were really happy and had a very good impression during our stay there 🙏

The loud noise from the motorbikes was very disturbing, even though I was on the 10th floor. Even though I was using the earplugs provided by the hotel, the sound still got through. Yes, that's just the delinquency of Jakarta teenagers on a Saturday night. Anyway, the hotel service was excellent.

The staff was SUPPERRRR friendly!!! Polite, friendly, smiling, and very proactive.

The location is strategic, but the only distraction was the noise outside the room when staying on a Saturday night (it wasn't soundproof). Luckily, I got a room facing Jalan Thamrin. Overall, I was satisfied.

The service was good, but when I asked to move rooms because the AC was hot, the process took a long time and when I got a room, the new room was not prepared properly so there was no water available.

The room AC can't be adjusted to 22 degrees and can't be lowered.

Clean hotel, helpful staff, young and friendly.