Hello Mr. Bagoes, Thank you so much for your review and kind rating! We are very pleased that you enjoyed our location near GBK, as well as the comfort of the rooms and amenities. We look forward to seeing you again next time, Mr. Kak! Sincerely, w home Benhil

Hello Mr. Dwi A. S., Thank you so much for your review and high rating! We are very pleased that W Home Benhil was a comfortable, conveniently located, and affordable place for you. We hope to see you again next time! Sincerely, W Home Benhil

Hello Iy*, Thank you so much for your review and positive rating! We are delighted that our Wi-Fi, Netflix, and excellent location contributed to your WFA experience. See you again at the next WFA, Kak! Sincerely, w home Benhil

Hello Ta*, Thank you so much for the excellent rating and impressive review! We are delighted to have provided you with a wonderful stay experience. We hope to welcome you again next time! Sincerely, The Benhil Team

Hello Di*, Thank you so much for your review and rating! We're glad to hear that your overall experience was good. The transparent bathroom concept has truly become an integral part of our accommodation design. We hope you continue to feel comfortable and look forward to welcoming you back again! Sincerely, w home Benhil

Hello Ha, Thank you so much for your review. We are very happy to hear that you were satisfied with the cleanliness, comfort and excellent location of our place. We hope to welcome you back again! Sincerely, w home Benhil

Hello Ad*, Thank you so much for your review and high rating! We are delighted to have provided you with a peaceful and comfortable retreat and the best possible service. We hope to welcome you back again! Sincerely, w home Benhil

Hello Ha*, Thank you so much for your positive rating and review! We are very pleased that you were satisfied with the cleanliness of the room, the service of the staff, and the excellent location. We hope to see you again on your next stay, Kak! Sincerely, from w home Benhil

Hello Ms. Kak Ia*, Thank you so much for your kind rating and review! We have forwarded your compliments to the reception team. We wish you a pleasant day and hope to welcome you back again! Sincerely, w home Benhil

Hello Pa*, Thank you for your review and feedback. We apologize for the issues you experienced with the shower, toilet, and hot water not working properly, as well as the unsatisfactory response from our team. We will immediately review this feedback with our engineering team to improve the water pressure and heating system. Thank you for helping us improve. Sincerely, w home Benhil

Thank you for your positive review and feedback regarding W Home Benhill. We apologize for the loose shower head and inadequate water flow issue in room 306. We immediately contacted our technical team to carry out prompt repairs to ensure our guests enjoy comfort in the future. Thank you for your understanding, and we look forward to welcoming you back with even better service! Sincerely, W Home Benhill

Hello Mr./Ms. Kak, Thank you so much for your positive review and compliments. We are delighted to hear that you were satisfied with the hotel's atmosphere, cleanliness, and the prompt service of the staff and security personnel in the parking area. We also appreciate your understanding during yesterday's elevator maintenance. Thank you for choosing W Home Benhil. We hope to welcome you back for your next stay, Mr./Ms. Kak! Sincerely, W Home Benhil

Hello Kak, Thank you so much for your review! We are delighted to hear that your overall experience was positive. Regarding the water pressure issue in the bathroom, we apologize for the inconvenience. We have forwarded your feedback to our maintenance team for immediate investigation and improvement, ensuring the water pressure is restored to its maximum level. Thank you for helping us improve! We hope to welcome you back to W Home Benhil again, Kak! Sincerely, W Home Benhil

Hello Kak, Thank you so much for your detailed review and feedback! 😊 We are glad you were comfortable with our room and enjoyed the location. However, we apologize for the inconvenience related to the limited parking space, the receptionist not explaining the details about the two rooms during check-in, and the insufficient hot water issue. Your feedback is invaluable, and we are working immediately to resolve these issues with our reception team to improve the check-in process and our technical team to check the hot water supply. Thank you for helping us improve. We sincerely hope to welcome you back to w home Benhil with even better service! Sincerely, w home Benhil