A***w
Leisure
7.6
/10
Reviewed 1 week(s) ago
Got breakfast, even though it wasn't advertised. The emergency alarm went off at 4:30 AM, waking the kids. The staff told me the sensor was broken 😢 I was so scared.
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Accommodation's Reply
25 Sep 2026
Yello! 💛A***w
Thank you for taking the time to share your feedback with us.
We’re glad to hear that you received breakfast during your stay. However, we sincerely apologize for the distress caused by the emergency alarm sounding at around 4:30 AM, especially as it woke your children and made you feel frightened. We understand how unsettling this must have been, and we regret the inconvenience and concern it caused.
We have taken note of your feedback regarding the sensor and will share this with our Engineering and Operations teams for further review and attention.
We truly appreciate you bringing this to our attention and hope to have the opportunity to provide you and your family with a more comfortable and reassuring stay in the future.
Be Cool & Stay YELLO,
Eric Gozal
General Manager






