Hilton Guam Resort and Spa

Explore Hilton Guam Resort and Spa
8.0
Very Good
From 1,001 reviews
Cleanliness

8.0

Room Comfort

8.0

Service and Facilites

8.2

Traveler Reviews Hilton Guam Resort and Spa

Number of reviews per page
20
40
Top reviews
Isis
6.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

No food as
Angel
icon-with Partner
with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Julie and her housekeeping staff did a phenomenal job with my request. They were quick to respond.Everytime!
Joshua
icon-
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Excellent staff.
RYUNOSUKE
4.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

I dont know wheather every room is in same sitiation, but MY ROOM is teribble. the room smells so bad with un-dry smell especially window (ocean) side and refrigerator box. even if i opened window and door for several hours the smell doesnt go away. other than that the hotel is basically ok.
Eufrocina Cruz
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

The property is good.Only i noticed that there is no exhaust in the bathroom.everytime i take a bath the mirrors l look
Tricia
10.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

great place
DABIT
icon-Friends and Family Family
Friends and Family Family
6.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

스노클링을 하기엔 위치가 최적입니다만, 호텔 내부가 별로에요. 침구류는 꿉꿉한 냄새가 나고 타시 조식도 정말 별로입니다. 종류, 맛 모두. 직원들은 해맑고 친절한데 생수를 세 번을 시켜야 올 정도로 대응이 느리고 직원들 간의 소통에 문제가 있어보입니다. 수영장은 최고입니다.
michael
icon-with Partner
with Partner
4.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

Breakfast was suppose to be included but Hilton had no record of it.
Trevor
icon-with Children
with Children
8.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

Rooms are awesome. Very comfortable. Staff awesome. Buffet awesome. Would be cool if the ocean beach line was better used and the pool layout is a bit odd. The outdoor restaurant food looked really good but didn’t try it. But some modernization could make it even more appealing. Overall, excellent experience.
Gregory
10.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

Great location
Matthew
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

Yes
Alexis
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

I am from Guam and stayed at the Guam Hilton for the New Years holiday. I was very impressed with Guam's very friendly and welcoming island culture. Just about everyone was smiling and genuinely happy to see me. There only a few that didn't acknowledge me even though I said "Hello" but maybe they were having a very bad day. The housekeeping was especially courteous and I admired their professionalism. Room was very nice and clean.
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zuojun
icon-Leisure
Leisure
6.0
/10
Reviewed 42 week(s) ago

Expedia Group verified review

The room I stayed was so old. I was shocked to see slow drain in the tub. None of the other hotels I stayed during my 2-week trip had this problem! It has a great location, but I don’t know if I want to stay there again.
RALPH J. BALAJADIA
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 43 week(s) ago

Expedia Group verified review

Yes, room was comforting and view was exceptional. Staff was outstanding...Loved every minute..
Gaku
icon-Business with Partner
Business with Partner
8.0
/10
Reviewed 46 week(s) ago

Hotels.com verified review

good
Robert
10.0
/10
Reviewed 48 week(s) ago

Expedia Group verified review

I was only there for the night,
Mario
icon-Business
Business
2.0
/10
Reviewed 49 week(s) ago

Hotels.com verified review

If you want to here " I'm sorry" this is the perfect place for you.
Mykel
10.0
/10
Reviewed 57 week(s) ago

Expedia Group verified review

Great
Neola
6.0
/10
Reviewed 59 week(s) ago

Expedia Group verified review

EVEN THOUGH I HAD CALLED AND SPOKEN TO SOMEONE THAT MORNING ABOUT A SHUTTLE PICKUP AT THE AIRPORT. THERE WAS NO RECORD OF IT. THE ONLY REASON I HAD A RIDE WAS THAT SOMEONE ELSE ON THE FLIGHT WAS STAYING THERE, AND THERE WAS ACTUALLY A RECORD OF HIS RESERVATION. OTHERWISE I WOULD HAVE HAD TO FIND A TAXI (AT 10 PM!) OR HITCH HIKE. FILING A COMPLAINT AND REQUEST FOR REFUND.
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Josiah
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 62 week(s) ago

Expedia Group verified review

It was Clean and well kept
Number of reviews per page
20
40