Verified Traveler
5.0
/10
Reviewed 3 week(s) ago
The staff were flirtatious, the room was dirty, the sheets and blankets were dirty, the bathroom was yellow like it had never been cleaned, and the bathroom door was broken.
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Accommodation's Reply
30 Jul 2026
Dear Mr./Ms. G*t, We sincerely apologize for the inconvenience you experienced regarding the cleanliness of your room, the condition of the bathroom, the bathroom door, and the attitude of our staff. This is certainly not the experience we wish to provide to all our guests. Your feedback is very important to us, and we will immediately work with the relevant teams to improve the quality of cleanliness, facilities, and services in the future. Thank you for your feedback. We hope to have the opportunity to welcome you back for a better experience. Sincerely, The Yunna Express Team
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