I booked a 15m² Rose room because I thought the cheaper rooms were quite small. Upon check-in, the staff assigned me to a 7.5m² room plus a toilet, totaling 10m² (not like the room in the photos). There wasn't enough space for me to open my suitcase. I requested a room change, but the staff said I would have to pay extra. This is unreasonable because I had already paid a higher price for a larger room when booking. Later, the hotel offered to change rooms for me, but I was too tired and went to sleep, so I didn't change. I hope the hotel will handle this situation fairly and harmoniously to ensure the legitimate rights of its customers.

Polite, clean, and professional security.

Affordable. Suitable. Clean room.

Everything is fine just booked a higher priced room than the actual room received upon check-in.

I had to wait 20 minutes because they couldn't find the room I booked, in the end they still couldn't find it so they took a room equivalent to the price I paid. Normally I'm fine and satisfied when I come here but 14/2 was terrible

khách sạn trang bị cũng đầy đủ nhưng chả sử dụng được gì, cần tắm nước nóng thì hỏng, gọi mãi không thấy nhân viên lên sửa. Cần xem tivi thì tivi quá mờ.