A***g
5.6
/10
Reviewed 4 week(s) ago
This hotel's aesthetics are nice, but its cleanliness is lacking. Upon arrival, the floor was still dusty, and the water was incredibly oily, making showering or washing your face feel like you weren't even getting clean. The bathroom floor was slippery, making it extremely dangerous for children.
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Accommodation's Reply
13 Jul 2026
Thank you for sharing your feedback. We sincerely apologize for the cleanliness issues you experienced, including the dusty floor and the slippery bathroom floor. Your comments have been shared with our housekeeping team so we can improve our cleaning standards and guest comfort.
Regarding the water, we would like to inform you that it is not mixed with any substance. The water has had this characteristic since the property was first established, and we are still actively working to find the best solution to improve it. We understand how this may affect your experience, and we appreciate your patience and understanding.
Thank you for your valuable feedback. It helps us continue to improve our service and facilities.
Warm regards,
Tekuni Dua





