8.0
Very Good
From 440 reviews
Provided by travelers on
Cleanliness

7.8

Room Comfort

7.9

Meal

7.8

Location

8.4

Service and Facilites

8.1

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Bedroom (16)
Ambiance (12)
Accessibility (11)
Hotel Area (11)
Distance to City Center (10)
Bathroom (10)
Surroundings (9)
Room Space (9)
Soundproof (7)
Staff Friendliness (6)
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40
Customer reviews
R***a
icon-origin-TRAVELOKA
5.0
/10
Reviewed 3 week(s) ago
Dirty, AC is not cold, no soap.
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A***s
icon-Leisure
Leisure
icon-origin-TRAVELOKA
6.3
/10
Reviewed 5 week(s) ago
The only plus points are the strategic location, close to everywhere, lots of snacks nearby, and the friendly staff (room attendants). But for the rest, I can't really expect much. We can't demand much at this price, but at least cleanliness should be maintained. Even the floor in the room makes your feet black (you have to wear sandals). The bathroom drain is full of hair. Basically, besides the bed, the room is mostly dusty.
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1 people find it helpful
F***s
icon-Leisure
Leisure
icon-origin-TRAVELOKA
6.3
/10
Reviewed 6 week(s) ago
1. The location is strategic but difficult to find because there's no clear sign and it doesn't look like a hotel from the front. 2. The hotel staff is friendly but annoying. We brought a lot of luggage and carried our child to the second floor (check in). When we got there, we thought our room was in that building, but it turned out to be the building across the street. We went down again with our suitcases and our child (I said, "Why didn't you tell us earlier, sir? If the room was in front of our car, we wouldn't have any luggage to carry.") The staff was quiet, as if they didn't care. 3. The room wasn't very clean. My feet felt dirty and dusty, and the mattress wasn't clean either, so we wiped it with a blanket. 4. The TV didn't work at first (the hotel staff only apologized for the lack of signal). My wife complained, and finally they gave us a device so we could watch YouTube. 5. The bathroom for those checking in at night didn't have hot water (it only came on in the morning). The bucket and ladle were slippery, as if they hadn't been cleaned in a while, so my wife ended up cleaning them.
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L***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 9 week(s) ago
It's quite comfortable, only the toilet doesn't flush properly and can't be used.
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D***h
icon-origin-TRAVELOKA
5.0
/10
Reviewed 11 week(s) ago
It's not really suitable for bringing a family to stay here.
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A***o
icon-Staycation
Staycation
icon-origin-TRAVELOKA
5.0
/10
Reviewed 12 week(s) ago
This price doesn't make sense for a hotel that looks like it's for LC bookings... it's so dirty, I swear it's filthy. My intention was to find a place to lie down because I was feeling feverish.
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3 people find it helpful
A***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 19 week(s) ago
The staff is very friendly and helpful
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I***a
icon-Transit
Transit
icon-origin-TRAVELOKA
6.6
/10
Reviewed 27 week(s) ago
The room I got was quite dusty, some of the vinyl flooring was also lifted
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1 people find it helpful
A***u
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 33 week(s) ago
Strategic location, suitable for backpackers
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4 people find it helpful
a***a
icon-Transit
Transit
icon-origin-TRAVELOKA
5.9
/10
Reviewed 39 week(s) ago
Small unclear lobby, stair access, cigarette smell, very dirty and stuffy room. Luckily the AC is cold, and the sheets are new. Not even half a day and already checked out.
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7 people find it helpful
M***d
icon-Leisure
Leisure
icon-origin-TRAVELOKA
5.0
/10
Reviewed 39 week(s) ago
It was a shame that we decided to cancel straight away even though we had just checked in. Because everything was so dirty.
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4 people find it helpful
y***s
icon-origin-TRAVELOKA
6.4
/10
Reviewed 39 week(s) ago
It’s really nasty… you need to complain with their staff until their change the room. The room need to be upgraded for the cleanliness..
2 people find it helpful
D***n
icon-origin-TRAVELOKA
5.0
/10
Reviewed 42 week(s) ago
Dirty hotel. Small size. Very dirty bed.
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2 people find it helpful
A***n
icon-Transit
Transit
icon-origin-TRAVELOKA
5.4
/10
Reviewed 42 week(s) ago
I stayed at this hotel for 200k/night before tax, so I didn’t expect luxury—but basic cleanliness and comfort should still be a given. Unfortunately, the room had dirty sheets and pillows, the bathroom wasn't clean, and there was no water heater. The room itself felt neglected and poorly maintained. Also, there's no lift, so be prepared to carry your luggage up the stairs. At this price point, I wasn't expecting much, but a clean and decent place to rest should still be possible. Sadly, this fell below even that. Would not recommend unless there are zero other options.
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3 people find it helpful
C***l
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.2
/10
Reviewed 50 week(s) ago
There is no aminitis, overall the room is clean
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2 people find it helpful
L***o
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.1
/10
Reviewed 54 week(s) ago
Trash bins in the room are not yet available. Wifi access is not smooth. Digital television channels are very limited and online television and YouTube access do not work because the account has not been activated.
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2 people find it helpful
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Yusran D.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
5.0
/10
Reviewed 56 week(s) ago
The entrance is uncomfortable, lots of people hanging around
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2 people find it helpful
T***o
icon-Staycation
Staycation
icon-origin-TRAVELOKA
5.4
/10
Reviewed 62 week(s) ago
First and last check in at this hotel
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2 people find it helpful
Haryo K.
icon-Transit
Transit
icon-origin-TRAVELOKA
6.6
/10
Reviewed 68 week(s) ago
+ Points: location. Near the food vendor area, cold AC. Room Boy is friendly and helpful.- points: dirty room floor, bed sheets and blankets, not clean. Room on the 3rd floor, no elevator.
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3 people find it helpful
Indra H. A.
icon-origin-TRAVELOKA
6.7
/10
Reviewed 73 week(s) ago
The TV wouldn't turn on because it was broken, and the towels smelled.
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3 people find it helpful
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