Overall Ratings & Reviews Horison Trunojoyo Batu Malang

During our stay, the service was friendly, the bathroom was clean, the only thing that was entered was that the bathroom could be opened from the cupboard cover so there was less privacy.

The location is good, close to the Batu town square, easy to find food, and close to cafes. The bathroom is a bit dirty, and the room on the 3rd floor has no view, a bit BT. The swimming pool is dirty and it seems like they're renovating the hotel rooms. The swimming pool is a bit crispy 🙃, which is a long walk up the stairs and there's no elevator.

The staff is very friendly, the food has many variations & tastes good, the room and bathroom are clean, the toilet outside is also clean, the interior has just been renovated so it looks stylish & modern, there are items left behind after being confirmed directly in the notice & helped to store them, the view is the best, it's a cool hotel in its class ⭐⭐⭐ but the taste ⭐⭐⭐⭐ thx recommended hotel 👍

Good service Good facilities Good room cleanliness Food (breakfast) taste needs to be optimized 😊

I've complained twice and there's been no improvement.

Stayed here for business purposes, the hotel is in a very strategic location in Batu, overall it's okay, the staff are friendly and helpful, fast response, there is something missing, namely the swimming pool and some areas seem to be under renovation so I didn't have time to swim either.

I've informed the receptionist that the sink is clogged, but the reality remains the same. I've complained twice, but the receptionist always says yes... No apology, no corrective action, or room change... Don't book Horison Batu again... I beg your pardon.

It's quite good to stay here as a family with kids. They have a little playground next to the check-in area, lovely!

Friendly. Feel at home in Horison. All the staff are responsive when I need help. Overall it's really good. Highly recommend staying at Horison, it's clean and has a nice view.

The room is too small, not worth it for the price, the food doesn't taste good (breakfast) Overall the hotel is not clean

The hotel is good.. there are food stalls in the hotel.. the food stalls are a bit far from the hotel

The room is clean, for breakfast, the food served seems economical and minimalist...

The room is very aesthetic. Unfortunately I got a corner room with no window view but a full building wall next to it. The location is strategic in Batu city. For breakfast, it's okay, maybe the variety and speed of service at the restaurant can be added

The location is quite strategic. There is an Indomaret next door. In front of the hotel there is Pak Lek bakso motor, quite delicious. The cleanliness of the room is lacking. The floor is still dusty. The trash can in the toilet has lots of kun, black. Hahaha the sink is also dirty, the tap is rusty and moldy, the toilet is also crusty. There are even black ants on the floor under the table in the room. I asked for Baygon, but they ignored it. There is a balcony, but gosh. It has never been swept. The breakfast variety is quite good, but it's all bland. Hahaha hopefully everything can be fixed again.

Comfortable & pleasant stay at this hotel.

Cleanliness of rooms and bathrooms could be improved.

The hotel is aesthetic but cleanliness needs to be improved, I checked in and there were still used baby diapers behind the door. In my opinion, it was a very fatal negligence. However, the staff responded casually. There was no complimentary apology. I was forced to upload it as a lesson to be better in the future.

Staycation because I got a traveloka flash sale. Got a room on the 2nd floor. Tried swimming while watching the paragliding view, overall it was OK, the breakfast menu was also varied and delicious.

Fun. Reasonable price, decent food.

good hotel..but need renovation like exterior wall paint cleanliness of exterior walls and swimming pool for comfortable clean nice and comfortable rooms