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Bobocabin Cikole, Bandung

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Overall Ratings & Reviews Bobocabin Cikole, Bandung

Traveloka (524)

8.7

Very Good

From 524 reviews

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Cleanliness

8.7

Room Comfort

8.8

Meal

8.4

Location

8.8

Service and Facilites

8.8

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Hợp cho gia đình (37)

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Giờ nhận/trả phòng (26)

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Traveler Reviews Bobocabin Cikole, Bandung

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Customer reviews

T***i

5.3

/10

Reviewed 7 day(s) ago

With prices comparable to other 5-star hotels due to peak season, the facilities and rooms did not meet expectations. There is a fee to enter the hotel area, the parking lot to the cabin is quite far and no assistance was offered, there were lots of flies and the tub was dirty if we didn't complain, the fly repellent and tub were not cleaned. The food was far from delicious, pricey, and lacked variety. I will not come back here and certainly do not recommend this place for a family vacation.

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1 people find it helpful

Accommodation's Reply

24 Dec 2025

Hello T*i, warm greetings from Bobobox Indonesia! Thank you for taking the time to leave a review of your stay at Bobobox Chikole. We apologize for any inconvenience. To address this issue, we will implement the following improvement measures: 1. We will review the hygiene standards of all facilities and strengthen future management. 2. We will strengthen regular pest control in all areas. 3. We will evaluate and improve the quality and variety of our menu. 4. We will train our staff to be more responsive to customers. We sincerely appreciate your valuable feedback and will take immediate corrective action. If you require further assistance, please contact our customer service center via WhatsApp (chat only). We look forward to seeing you again soon! 🐨. Putri. Customer Service | Bobobox Indonesia

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M***D

5.3

/10

Reviewed 4 week(s) ago

Location is just beside a town, not feeling like u exactly in the forest. The cabin is old like no maintenance have been done Not even plan to repeat it as l also stayed at Bobocabin Sukawana and l feels to repeat again.

2 people find it helpful

Accommodation's Reply

05 Dec 2025

Hello Mr. M***D, Warm greetings from Bobobox Indonesia! Thank you for taking the time to share your feedback about your stay at Bobocabin Cikole. We sincerely apologize for the inconvenience caused. Your feedback is essential for our improvement. As a follow-up, we are taking the following steps: 1. We will conduct a comprehensive maintenance review and upgrade plan for the cabin to address wear and ensure they meet our quality standards. 2. We will enhance our communication regarding the setting and surroundings of each Bobocabin location to better set guest expectations before booking. We truly appreciate you sharing this comparison, and we are glad to hear you had a more positive experience at Bobocabin Sukawana. Our Customer Care Team is available via WhatsApp (Chat Only) should you wish to discuss your Cikole experience further or plan a future visit to Sukawana. Warm regards 🐨, Putri Customer Care Unit | Bobobox Indonesia

Agung H.

10.0

/10

Reviewed 5 week(s) ago

The atmosphere is comfortable, perfect for a vacation from the stress of work.

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2 people find it helpful

Accommodation's Reply

26 Nov 2025

Hello Agung H., sending warm greetings from Bobobox Indonesia! Thank you very much for sharing your experience staying at Bobocabin Cikole. We are very glad to know that the cozy atmosphere is perfect for a break from your routine. We hope to welcome you back to Bobocabin Cikole or any other Bobocabin branch in the future. Should you need any assistance for your next visit, please feel free to contact our customer service via WhatsApp (chat only). See you soon! 🐨. Putri. Customer Service Unit | Bobobox Indonesia

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L***s

Staycation

8.5

/10

Reviewed 6 week(s) ago

A calming environment, suitable for those who want to escape from the city for a moment. The rooms are neat and cozy.

1 people find it helpful

Accommodation's Reply

26 Nov 2025

Hello Mr. L***s, Warm greetings from Bobobox Indonesia! Thank you for your wonderful feedback. We are delighted to hear that you found Bobocabin Cikole to be a calming environment with neat and cozy rooms, perfect for escaping the city. We hope to welcome you back for another peaceful getaway soon. If you need any help planning your next visit, please don't hesitate to contact our Customer Care on WhatsApp at (Chat Only). See you again! 🐨 Putri Customer Care Unit | Bobobox Indonesia

C***a

Staycation

9.1

/10

Reviewed 8 week(s) ago

One of the healing staycations, a jacuzzi in the middle of the forest, kids free to play among the trees, and a deer sanctuary near the inn - where you can feed them and have a BBQ in the evening. So much fun!

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3 people find it helpful

Accommodation's Reply

14 Nov 2025

Hello C*a, sending you warm greetings from Bobobox Indonesia! Thank you very much for sharing your relaxing experience at Bobocabin Cikole. We are delighted to know that the jungle hot tub, spacious playground, and deer feeding and BBQ activities will create fun and memorable moments for your family. We look forward to welcoming you and your family back to Bobocabin Cikole or other Bobocabin locations in the future. Should you require any assistance on your next visit, please feel free to contact our Customer Service via WhatsApp (chat only). See you soon! 🐨. Putri. Customer Service | Bobobox Indonesia

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I***m

9.7

/10

Reviewed 10 week(s) ago

Recommended family staycation spot, hopefully I'll be lucky enough to come here again. Thank you, Bdg🙌

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2 people find it helpful

Accommodation's Reply

31 Oct 2025

Hello, my name is Bobobox Indonesia, sending you a warm greeting! Thank you for choosing Bobobox as your preferred accommodation and sharing your experience during your stay at Bobocabin Cikole. We hope you enjoyed your stay at Bobocabin Cikole! We look forward to welcoming you to Bobocabin/Bobopod in the future. 🐨 Warmest greetings, Syasya Customer Service | Bobobox Indonesia

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C***a

10.0

/10

Reviewed 11 week(s) ago

I tried Bobo Cabin in other locations too, and everything was great! The rooms were clean and comfortable, the view, and the staff were all good.

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1 people find it helpful

Accommodation's Reply

31 Oct 2025

Hello C*a, sending warm greetings from Bobobox Indonesia! Thank you for choosing Bobobox as your preferred accommodation and sharing your experience during your stay at Bobocabin Cikole. We hope you enjoyed your stay at Bobocabin Cikole! We look forward to welcoming you to Bobocabin/Bobopod in the future. 🐨 Best regards, Syasya Customer Service | Bobobox Indonesia

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Syarif A.

10.0

/10

Reviewed 11 week(s) ago

You really have to come here

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1 people find it helpful

Accommodation's Reply

31 Oct 2025

Hello Syarif A, sending warm greetings from Bobobox Indonesia! Thank you for choosing Bobobox as your preferred accommodation and sharing your experience during your stay at Bobocabin Cikole. We hope you enjoyed your stay at Bobocabin Cikole! We look forward to welcoming you back to Bobocabin/Bobopod again in the future 🐨. Warm greetings Syasya Customer Service | Bobobox Indonesia

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Verified Traveler

Staycation

9.2

/10

Reviewed 11 week(s) ago

The staff were very friendly. However, this cabin needs better cleaning procedures. I found some spider webs near the AC, and it felt a bit dusty. There were also lots of flies. The hotel should place some portable insect killers outside the cabin and inside the room, instead of spraying the outdoor area with chemicals — the flies still come back after a while. The hot tub was nice, and the hot water worked well. I ordered the night hotpot — it was enough for two people and definitely worth trying. In the morning, I ordered nasi goreng, and I have to say it was pretty decent, nothing special. Overall, I’m satisfied with our stay and the forest experience with the toddlers, but I do hope they make some improvements in cleanliness and in controlling the flies. Thankyou Bobocabin :)

1 people find it helpful

Accommodation's Reply

31 Oct 2025

Hello, Warm greetings from Bobobox Indonesia! Thank you very much for taking the time to share your experience with us. We’re delighted to hear that you enjoyed your stay especially the hot tub, the night hotpot, and the forest atmosphere with your family. It’s wonderful to know our team’s friendliness made a positive impression as well. We sincerely apologize for the inconvenience caused by the cleanliness issues and presence of flies in your cabin. Your feedback is very valuable, and we’ve shared your feedback with our teams to ensure more thorough cleaning and preventive pest control measures are implemented. We also appreciate your thoughtful suggestion about using portable insect repellents instead of outdoor sprays we’ll certainly look into more effective and eco-friendly options. If there’s anything we can assist you with or if you’d like to share more feedback, please feel free to reach out to our Customer Care team via WhatsApp (Chat Only). We look forward to welcoming you back soon for another wonderful stay. See you again soon 🐨 Syasya Customer Care Unit | Bobobox Indonesia

P***i

9.4

/10

Reviewed 12 week(s) ago

The natural atmosphere is very beautiful, the sound of birds in the morning... the message with the hot tub is the most correct, a different sensation of enjoying nature.

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Accommodation's Reply

31 Oct 2025

Hello P'P, sending warm greetings from Bobobox Indonesia! Thank you for choosing Bobobox as your preferred accommodation and sharing your experience during your stay at Bobocabin Cikole. We hope you enjoyed your stay at Bobocabin Cikole! We look forward to welcoming you to Bobocabin/Bobopod again. 🐨 Warm greetings Syasya Customer Service | Bobobox Indonesia

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I***h

10.0

/10

Reviewed 12 week(s) ago

The hotel staff was friendly and the service was good. Very satisfying.

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2 people find it helpful

Accommodation's Reply

31 Oct 2025

Hello sister, Greetings from Bobobox Indonesia! Thank you for choosing Bobobox as your preferred accommodation and sharing your experience during your stay at Bobocabin Cikole. We hope you enjoyed your stay at Bobocabin Cikole! We look forward to welcoming you to Bobocabin/Bobopod in the future. 🐨 Hi Syasya, Customer Service | Bobobox Indonesia

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I***a

8.5

/10

Reviewed 12 week(s) ago

Hotel staff were friendly and helpful upon check in.

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1 people find it helpful

Accommodation's Reply

31 Oct 2025

Hello sister, welcome to Bobobox Indonesia! Thank you for choosing Bobobox as your preferred accommodation and sharing your experience during your stay at Bobocabin Cikole. We hope you enjoyed your stay at Bobocabin Cikole! We look forward to welcoming you to Bobocabin/Bobopod in the future. 🐨 Welcome Syasya, Customer Service | Bobobox Indonesia

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Tania T.

Leisure

10.0

/10

Reviewed 13 week(s) ago

The staff are very friendly and serve quickly, the bobocabin service is really great 🥰🥰🥰

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2 people find it helpful

Accommodation's Reply

05 Nov 2025

Hi Tania T. Best regards from Bobobox Indonesia! Thank you so much for sharing your experience staying at Bobocabin Cikole. We are so glad that our friendly and efficient staff were able to provide you with the best possible experience. We hope to welcome you back to Bobocabin Cikole or any other Bobocabin branch in the future. Should you require any assistance on your next visit, please feel free to contact our Customer Service via WhatsApp (chat only). See you soon! 🐨. Putri. Customer Service | Bobobox Indonesia

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G***n

Leisure

10.0

/10

Reviewed 13 week(s) ago

Cool weather, clean hotel, comfortable bed, and a great experience sleeping in the middle of the forest. Thank you.

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3 people find it helpful

Accommodation's Reply

05 Nov 2025

Hi G*n, Warm greetings from Bobobox Indonesia! Thank you so much for sharing your experience staying at Bobocabin Cikole. We are so glad to know that the cool air, the cleanliness of the hotel, the comfort of the bed, and the experience of sleeping in the middle of the forest will create a memorable moment for you. We hope to welcome you back to Bobocabin Cikole or other Bobocabin branches in the future. Should you need any assistance for your next stay, please feel free to contact our customer service via WhatsApp (chat only). See you soon! 🐨. Putri. Customer Service | Bobobox Indonesia

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David F.

9.1

/10

Reviewed 15 week(s) ago

I can't give it five stars because I'm lacking in just two things. 1. There was a frog in the bathroom... and the follow-up was slow. I reported it in the afternoon but it wasn't secured. I reported it again that night and it was only taken care of. 2. One of the bidets in the shared toilet with men wasn't working.

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4 people find it helpful

Accommodation's Reply

05 Nov 2025

Hi David F., Best regards from Bobobox Indonesia! Thank you for taking the time to share your review of your stay at Bobocabin Cikole. We apologize for any inconvenience you may have experienced. As a follow-up, we will take the following steps to make improvements: 1. We will improve our staff training to handle guest complaints in a timely and efficient manner. 2. We will regularly inspect the bathrooms and common facilities to ensure they are clean and suitable. 3. We will regularly repair and maintain all bathrooms. We highly appreciate your feedback and will continue to work hard to improve the quality of our services and amenities. Should you require further assistance, our customer care team is available via WhatsApp (chat only). We look forward to providing you with an even better experience on your next visit. Best regards, 🐨. Putri. Customer Service Unit | Bobobox Indonesia

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h***i

Leisure

9.7

/10

Reviewed 16 week(s) ago

I've used Bobocabin several times, it's fun, I'll explore other locations because the choices are all cool.

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1 people find it helpful

Accommodation's Reply

10 Sep 2025

Hello Sis h*i, Warm greetings from Bobobox Indonesia! Thank you for choosing Bobobox as your preferred accommodation and for sharing your experience during your stay at Bobocabin Cikole. We hope you had a pleasant stay at Bobocabin Cikole! We look forward to welcoming you to Bobocabin/Bobopod next time. 🐨. Warm regards, Syasya. Customer Care Unit | Bobobox Indonesia

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R***a

Leisure

9.6

/10

Reviewed 17 week(s) ago

There is a 24-hour chat that is very helpful and they also help carry the items.

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3 people find it helpful

Accommodation's Reply

10 Sep 2025

Hello R*a, Warm greetings from Bobobox Indonesia! Thank you for choosing Bobobox as your preferred accommodation and for sharing your experience during your stay at Bobocabin Cikole. We hope you had a pleasant stay at Bobocabin Cikole! We look forward to welcoming you to Bobocabin/Bobopod next time. 🐨. Warm regards, Syasya. Customer Care Unit | Bobobox Indonesia

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N***a

8.5

/10

Reviewed 18 week(s) ago

It was a great stay here, the staff were quite friendly, the food was pretty good😊

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2 people find it helpful

Accommodation's Reply

10 Sep 2025

Hello N*a, Warm greetings from Bobobox Indonesia! Thank you for choosing Bobobox as your preferred accommodation and for sharing your experience during your stay at Bobocabin Cikole. We hope you had a pleasant stay at Bobocabin Cikole! We look forward to welcoming you to Bobocabin/Bobopod next time. 🐨. Warm regards, Syasya. Customer Care Unit | Bobobox Indonesia

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R***s

8.5

/10

Reviewed 19 week(s) ago

The atmosphere is like having a house on a pine forest hill, the air is fresh and beautiful, only the room is not soundproof, and the lights are faulty and cannot be turned off, but the service is fast response and immediately fixed.

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3 people find it helpful

Accommodation's Reply

11 Sep 2025

Hello R*s, Warm greetings from Bobobox Indonesia. Thank you for your review of your booking experience at Bobocabin Cikole. We are very happy to know that you enjoyed the atmosphere of our Bobocabin. We have received your feedback regarding the lack of soundproofing in the room and the problem with the lights that cannot be turned off. We apologize for any inconvenience. This kind of feedback is very important and will be used as evaluation material for improving our service in the future. We hope to continue to be a comfortable and efficient choice for every guest who needs a place to rest. If there is anything else you would like to convey or need further assistance, please contact our Customer Care via WhatsApp (Chat Only). Warm regards and see you again 🐨. Syasya. Customer Care Unit | Bobobox Indonesia

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d***a

Staycation

8.2

/10

Reviewed 20 week(s) ago

I stayed for 1 night for a staycation, the place was comfortable, clean, had complete amenities and the service was good and friendly.

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1 people find it helpful

Accommodation's Reply

14 Aug 2025

Hello Sis, Warm greetings from Bobobox Indonesia! Thank you for choosing Bobobox as your preferred accommodation and for sharing your experience during your stay at Bobocabin Cikole. We hope you had a pleasant stay at Bobocabin Cikole! We look forward to welcoming you to Bobocabin/Bobopod again. 🐨. Warm regards, Syasya. Customer Care Unit | Bobobox Indonesia

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