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Traveloka (34)

8.4

Very Good

From 34 reviews

Provided by travelers on

Cleanliness

8.2

Room Comfort

8.1

Meal

8.2

Location

8.4

Service and Facilites

8.0

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Traveler Reviews Hotel Asri Boutique

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Customer reviews

A***D

8.5

/10

Reviewed 40 week(s) ago

Comfortable, clean and cool place, good facilities

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1 people find it helpful

Accommodation's Reply

26 Nov 2024

Dear Mr. Ahmad Ridae, Thank you very much for your review. We are glad to hear that Mr. Ahmad Ridae felt comfortable and satisfied with the facilities we provide. We will continue to strive to provide the best service for a pleasant stay experience. We look forward to your return. Thank you for your visit. Warm regards, Muhammad Tanzilul Furqon, SH Ceo Hotel Asri Boutique

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J***e

Business

6.2

/10

Reviewed 41 week(s) ago

We ordered online for 235 plus admin fee, it became 285. Why did we enter the hotel at 3 am? The reason was that we couldn't check in because the rooms were full. If we wanted to check in, we had to upgrade to a superior room by adding 100 thousand. What was the employee's game or was it the hotel's rule? If we weren't tired, we wouldn't stay there. It was really disappointing.

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Accommodation's Reply

26 Nov 2024

Dear Mr. Joesie, Thank you for your compliments on our room. We sincerely apologize for your experience staying at our accommodation. We have tried to inform you through our hotel policy that check-in starts at 14:00 every day. We understand that Mr. Joesie arrived early. However, because the room booked at that time was still full, and it was not possible to provide an early check-in option, so we provided another room type option (Superior) which is available at an additional cost of IDR 100,000. Thank you for your visit. Warm regards, Muhammad Tanzilul Furqon, SH Ceo Asri Boutique Hotel

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A***i

Business

6.5

/10

Reviewed 44 week(s) ago

When it was time to eat at 8.30, it was all gone, the menu was only white rice, pecel, 1 remaining fried chicken, after asking, they brought 1 small omelette and small fried chicken, disappointing, homestay class food, not according to expectations, not according to the name Hotel Asri Boutique. The room door also had to be lifted first if you wanted to lock it, the position of the AC was touching the body, not appropriate. Next time I will not stay here again.

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1 people find it helpful

R***y

6.7

/10

Reviewed 51 week(s) ago

The shower comes out with moss when turned on, the wifi signal is weak, the TV is still a tube.

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1 people find it helpful

Pramono P.

9.7

/10

Reviewed 64 week(s) ago

Suasana Cukup Tenang, Staf karyawan cukup menyenangkan.

1 people find it helpful

Ririk S. H.

4.5

/10

Reviewed 99 week(s) ago

For a hotel the price of 360 is really not that great. The AC is off, the room is bad, there is no toothbrush and so on. Anyway, I'm tired of staying here. Breakfast was soup, delivered to the room and it tasted good. It's better to go to another hotel for the same price but far from service, food, rooms, facilities. In this case, a budget hotel would be better.

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1 people find it helpful

Accommodation's Reply

18 Sep 2023

We are very sorry to hear about your unsatisfactory experience while staying at our hotel. We always strive to provide the best service to our guests, and we understand that your experience may not meet your expectations. We have noted your complaints about AC, rooms and other inconveniences. Our team will immediately make necessary repairs and improvements to ensure our guests' experience is even better in the future. Regarding breakfast, we will also evaluate the quality of the food we serve to ensure better quality in the future. We hope you can give us the opportunity to improve your impression if you decide to stay at our hotel again in the future. Thank you for your reviews that help us get better 🙏.

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faizal

10.0

/10

Reviewed 127 week(s) ago

Have stayed here many times, more comfortable. Renovated, the atmosphere is quieter.

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1 people find it helpful

faizal

10.0

/10

Reviewed 131 week(s) ago

Have stayed here many times, really like it. Add days add increase.

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2 people find it helpful

faizal

10.0

/10

Reviewed 135 week(s) ago

This is great, like the service. Friendly too.

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faizal

10.0

/10

Reviewed 138 week(s) ago

The service is extraordinarily good and the facilities are very pleasant, the carriage facilities are very good, the staff are also friendly, the food is also delicious, it feels like it's not enough if it's only one day.

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1 people find it helpful

A empat

10.0

/10

Reviewed 141 week(s) ago

Clean, comfortable, strategic location in the heart of the city. Very good service.

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3 people find it helpful

ernawati

10.0

/10

Reviewed 141 week(s) ago

Pelayanan sangat bagus, ramah dan tempat sangat nyaman untuk dipakai acara formal dan non formal

1 people find it helpful

Sativandi R.

6.1

/10

Reviewed 174 week(s) ago

Room facilities such as toilets, beds, and a/c are not well maintained.

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2 people find it helpful

Accommodation's Reply

07 Apr 2022

Sorry, sir and thank you for the evaluation and criticism for Homestay Asri Boutique in the future. Due to the change of new management, we are preparing to change our lodging concept for the future. Thank you for staying at our place

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34. N. R.

6.6

/10

Reviewed 176 week(s) ago

The shampoo and body wash are not filled and the TV has no signal. Everything else is ok.

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5 people find it helpful

Accommodation's Reply

07 Apr 2022

Sorry in advance, on that same day the stock of shampoo and body wash ran out, sir. And the cable TV signal might be interference from the center. Thank you for staying at our place, greetings to change, father..

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