I had a wonderful stay at De Pointé Resort & Resto with my family. Everything was excellent, especially the service—the staff were incredibly friendly, helpful, and attentive, truly making us feel well taken care of. The only downside is that the access to the resort can be a little challenging, especially on weekends due to the Puncak traffic management (open/close system), but overall, it was a great family experience and we would definitely come back!

I had a wonderful stay at De Pointé Resort & Resto with my family. Everything was excellent, especially the service—the staff were incredibly friendly, helpful, and attentive, truly making us feel well taken care of. The only downside is that the access to the resort can be a little challenging, especially on weekends due to the Puncak traffic management (open/close system), but overall, it was a great family experience and we would definitely come back!

I was quite satisfied staying here. However, the pillows were too high, which actually made my back hurt. So I slept on a piece of clothing to use as a pillow, other than that, there were no problems with the room facilities. However, the price of food at Hurasa Cafe is not really worth it, in my opinion, the price is a bit expensive compared to other cafes in Puncak for hanging out with Gen Z kids. In the room, there are also snacks like Ciki and Oreo, but the prices are much higher than those in minimarkets, so I prefer to go out to buy snacks first 🤭

The place is very comfortable, especially the mountain view when seen from the nice pool room.

It's a great moment I and my family had.

The resort with the best view in the Puncak area, will come back here again.

Awesome, everything is cool and perfect

Thank you. It was a truly memorable stay here. 😊 It's also kid-friendly.

It might be advisable to have ashtrays in each outdoor room and dining area to avoid cigarette butts everywhere. Hopefully, this will facilitate check-in, even at night, as the stairs are quite steep. The remaining 90% exceeded expectations, as it was very nice and quiet. I would definitely stay again; I was truly satisfied.

The place is very good and comfortable.

The access road from Jl. Raya Puncak to DP needs to be improved. It is very narrow and difficult to pass by cars. Employees should be assigned to standby at crucial points from the main road to DP. Also, the buggy car facility should not only be open until 7:00 PM. If possible, extend it until 9:00 PM. Sometimes you need to go to the Hurahura restaurant later than 7:00 PM. If you take a private vehicle, access is complicated. Customers don't want to eat in their rooms. Sometimes they also need to see the night view at the restaurant. Then, between restaurants with more expensive room prices, there should be a distinction between those with standard room prices. The taste in the restaurant is honestly mediocre, even lacking in variety and taste. Hopefully, it can be improved in the future.

Booked two rooms. All the rooms had problems. The electricity wouldn't work, and the sliding door wouldn't open. There were lots of cats around, but the area wasn't kept clean. There was a smell of cat feces, and even after returning home, it wasn't immediately addressed, and the smell of cats lingered. The food variety was also very limited. Not worth the price of a hotel over 1 million rupiah :(

Very good service, beautiful views, lots of variety for breakfast and the cafe prices are still affordable.

All the facilities and staff are very friendly.

You won't regret staying here, especially with the Cemara Superior room, which boasts the best view. The room and restroom are also exceptionally clean. The staff are polite and friendly, and the food is delicious and fresh. The cafe is also excellent, both in terms of taste and price, very reasonable. I felt at home and didn't want to leave. I'll definitely be back. Absolutely the best. De Pointè Resort & Resto and Hurasa are definitely great.

Good good good good good

The staff was very helpful and friendly. The facilities and food were excellent, complementing the relaxed atmosphere. I'll be back again someday.

It was very pleasant, but unfortunately we checked in late afternoon because we were stuck in traffic on the way.

The place and view are beautiful. The kids loved it here, and hopefully they can come back again sometime.

Fast response and all services are good. Thank you.