Thank you for your review and feedback regarding ordering food or goods from outside. According to our policy, deliveries are only permitted within designated areas. Guests must pick up their orders in person at these designated locations. Our staff does not provide room service for deliveries. This policy applies to the entire property and is implemented for the safety and comfort of all guests. We also require that deliveries be made through direct contact between the guest and the delivery person, allowing for immediate inspection upon receipt. This enables direct resolution of any errors, missing items, damage, or other issues between the guest and the delivery person, without involving our staff. Regarding the presence of frogs and lizards, as we have already informed you through the booking system, Mandevilla promotes a nature-integrated accommodation concept. We continue to conduct regular pest control and maintain the cleanliness of our rooms. However, as we are located in a natural ecosystem, the presence of animals such as lizards, frogs, and some insects cannot be completely eliminated. We continue to use feedback regarding cleanliness as a basis for evaluation to ensure we can consistently maintain the comfort of our rooms. Thank you.

Thank you for taking the time to write a review on Traveloka. We hope to see you again.

Thank you for your review. We hope to welcome you again in the future.

Thank you for your review. We hope to welcome you again in the future.

Dear Mr. Irinawati, Warm greetings from Mandevilla. Thank you for your review. We hope to welcome you again soon.

Sending warm greetings from Manchester City. Thank you for your review. I welcome you back.

Sending warm greetings from Manchester City. Thank you for all the reviews and photos. We hope to see you again.

Thank you for your review. We welcome you back to our store again.

Thank you so much for your review. We hope to welcome you back again in the future.

Thank you so much for leaving a review. We hope to see you again soon.

Thank you for choosing Mandevilla Dago for your vacation, sis. We look forward to seeing you again.

Thank you for choosing Mandevilla for your holiday in Bandung, welcome anytime

Thanks for staying 2 nights in Mandevilla Dago Bandung, regarding upgraded the room you did not asking for that, so we didn't offer to you about upgrade or changing to other type of our villa room. we already checked for bathroom or shower are everything going well and we listed same as pictures as reality. Hope You have a Great Christmas and New Year....

Thank you Pa Wibowo, for staying at Mandevilla Dago Bandung for December 25 and 27 2022. We're just asking questions: 1. The number of villa employees cannot be just 1 person, we have divided the tasks between security and room service crew to clean up the room, and it is also impossible for Crew service to be done with only 1 person. 2. Regarding small running water, all guests from the date before and after we did not hear any complaints / complaints. And you didn't notify the admin of the water problem, if there is notification our officers will immediately help check. 3. Heating the water on and off is created according to the procedure for heating water, unless the water heater is not working properly, we will send you a new heater. 4. Our CCTV is only installed at several points which do not disturb the privacy of guests and we emphasize that you stay on 26-27 December 2022 at our villa, and only complain about loss on 2 January 2023. 5. The entrance to the villa is not friendly for small children and the elderly, due to the soil structure in the Dago hills with a height of 1000 meters above sea level so we cannot avoid stairs and this has been informed in the system. 6. When I checked in, I asked for dental kits, but we checked with the admin who was on duty that day. There were no requests for dental kits. If there are, we will prepare them and provide them. 7. There is construction around the villa very far from the room you ordered, and construction members also only work during normal hours, namely 8 am to 3 pm, so noise can be avoided.

The rules that we treat and we give to all guests are by adjusting to the new normal rules during the covid 19 pandemic, to turn off the lights due to overload when you use it due to the possibility that the electronics that are brought in are more than normal... for lizards to fall because the concept of mandevilla is very natural once… so that this ecosystem grows by itself… thank you for the input… best wishes

We will perfect and maximize the facilities at Mandevilla Dago Bandung. Waiting for you to come again

Thank you for coming and thank you also for the reviews...we didn't list the air conditioner in this system because the air is quite cool in the morning around 18 degrees and the mandevilla was created with the nuances of the mountains and nature which is very beautiful and we have arranged proper ventilation. quite good, and most guests are quite satisfied with our villa...