Alamis City Kuala Lumpur - formerly EDC Hotel Kuala Lumpur

Explore Alamis City Kuala Lumpur - formerly EDC Hotel Kuala Lumpur
8.3
Very Good
From 122 reviews
Provided by travelers on
Cleanliness

8.3

Room Comfort

8.3

Meal

8.4

Location

8.5

Service and Facilites

8.4

People often mention about Alamis City Kuala Lumpur - formerly EDC Hotel Kuala Lumpur
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Distance to City Center (8)
Accessibility (6)
Room Space (5)
Bedroom (5)
Bathroom (5)
Hotel Area (5)
Taste (5)
Surroundings (4)
Staff Friendliness (4)
Wifi (4)
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Traveler Reviews Alamis City Kuala Lumpur - formerly EDC Hotel Kuala Lumpur

Number of reviews per page
20
40
Customer reviews
Riska H.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 14 week(s) ago
Clean hotel. And price affordable
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R***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 14 week(s) ago
Nice place n easy to find hotel
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A***l
icon-Business
Business
icon-origin-TRAVELOKA
8.2
/10
Reviewed 18 week(s) ago
Everything were great except for breakfast. I would say I regreted taking it, I should just take the room instead. I've stayed here before the changed of management/owner and the breakfast were far better than now in terms of varieties and taste.
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Accommodation's Reply
09 Sep 2025
Thank you so much for taking the time to share your feedback. We truly appreciate your loyalty as a returning guest. Your comments very valuable, and we have immediately shared your feedback with our management team and the Food & Beverage department. Thank you again for your honest review.
P***a
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 23 week(s) ago
Comfortable place, best staff service, strategic area.
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Accommodation's Reply
14 Aug 2025
Dear Our Guest, Thank you for your positive feedback. We really appreciate your comments regarding the comfort of the place, the good service of the staff, and the strategic location. We will continue to strive to maintain this standard of service and hope to see you again in the future. Thank you! Reservation Team.
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Azneil
icon-origin-TRAVELOKA
8.8
/10
Reviewed 32 week(s) ago
The char kuey tiaw was excellent!
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Accommodation's Reply
03 Jun 2025
Dear Mr Azneil , Thank you for sharing your your positive feedback on our food greatly appreciated. We're glad you found our food and beverage offerings to your liking and hope to welcome you back for another delightful dining experience." Thanks, Reservation Team
Riadi
icon-origin-TRAVELOKA
8.8
/10
Reviewed 33 week(s) ago
Wi-Fi cannot connect to block B.
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Accommodation's Reply
03 Jun 2025
Dear Mr RiADI, "We apologize for the service issues (WI-FI)you encountered during your stay. This is not the standard we strive for, and we are taking immediate steps to ensure our team provides the high-quality service our guests expect and deserve." Thanks, Aqiera Reservation Team
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ANDI S.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 33 week(s) ago
Mntap, the hotel is very comfortable to stay in
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Accommodation's Reply
03 Jun 2025
Dear Mr Andi , Thank you for sharing your feedback about your the wonderful review! We're thrilled to hear you enjoyed your stay and found comfort in our accommodations. Our staff looks forward to welcoming you back in the future!" Thanks, Aqiera Reservation Team,
I***l
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.2
/10
Reviewed 34 week(s) ago
The room came with some unexpected little guests: cockroaches! Aside, the staff was friendly, free parking, the beds were comfortable, and the location was fantastic. Just be sure to pack a can of bug spray!
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Accommodation's Reply
22 Jul 2025
Dear Guest, Please accept our sincere apology for your unpleasant experiences during your stay At Alamis City Kuala Lumpur Managed by The Blanket Sdn Bhd. We strive to ensure our guest experience the best hospitality and we felt short of our goal this time. Please feel free to contact us if you have any further questions or comments concerning your stay. We appreciate your feedback as it enables us to improve our standards. Meanwhile, wishing you a great day ahead! Thank You.
R***i
icon-Business
Business
icon-origin-TRAVELOKA
9.1
/10
Reviewed 38 week(s) ago
Good, affordable price but it is a bit far from Chow Kit. Close to the station, still walkable, friendly staff can speak Indonesian, can park the car for drop off. The room is good, there are a few cockroaches, but so far it's okay for me! Will come back again!
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Accommodation's Reply
24 Apr 2025
Dear Mr/Mrs , "Hearing that you had a comfortable stay is wonderful news to us. Thank you for your positive feedback, and we look forward to welcoming you back for another relaxing visit." Regards, Reservation Team,
A***g
icon-origin-TRAVELOKA
5.4
/10
Reviewed 39 week(s) ago
enough once and I don't want to stay in this hotel again,, I don't need to say much,, enough once I don't want to stay again, it's so bad... the mood is ruined in this hotel..
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1 people find it helpful
Accommodation's Reply
18 Apr 2025
Dear Value Guest, We regret to read that your experience with our service fell short of expectations. We value your feedback and are committed to addressing these issues to improve our guest experience." Regards, Reservation TEam,
K***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 41 week(s) ago
The hotel is quite large, clean and comfortable, the hotel staff is friendly, the bed is big and clean, the best hotel, there is a refrigerator, complete
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Accommodation's Reply
18 Apr 2025
Thank you for sharing your experience.We appreciate your feedback on the comfort of our accommodations. It's important to us that our guests feel at home, and we're taking steps to enhance our rooms based on your comments." Regards, Reservation Team,
Z***n
icon-origin-TRAVELOKA
9.4
/10
Reviewed 49 week(s) ago
Very kind staff! Also for those who drive cars, this hotel is very recommended because they have their own parking lot (NOT that limited parking lot on the side of the road)
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Accommodation's Reply
05 Feb 2025
Dear guest, Thank you for choosing to stay with us at Alamis City Kuala Lumpur Managed by The Blanket Sdn Bhd. Thank you for your time to write this review, We are pleased to know that you were happy with our services. We look forward to welcoming you back to our hotel in the future :) Meanwhile, wishing you great day ahead! Thank you. Reservation,
N***R
icon-Transit
Transit
icon-origin-TRAVELOKA
8.2
/10
Reviewed 53 week(s) ago
The lobby smells so good. The room is clean and comfortable 😍
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Accommodation's Reply
21 Jan 2025
'We appreciate your feedback on the comfort of our accommodations. It's important to us that our guests feel at home, and we're taking steps to enhance our rooms based on your comments. We're sorry to hear that certain aspects (Lobby)did not meet your expectations. We're continually working on improving our offerings based on guest feedback."
N***H
icon-Business
Business
icon-origin-TRAVELOKA
9.1
/10
Reviewed 54 week(s) ago
The staff was very friendly. The location is in the center of the city, but the parking is quite tricky to find.
1 people find it helpful
Accommodation's Reply
21 Jan 2025
"Thank you for acknowledging the exceptional service provided by our staff. We pride ourselves on our team's dedication to guest satisfaction, and your feedback is a wonderful encouragement." We hope to be your choice of stay whenever you're in town."
A***n
icon-origin-TRAVELOKA
9.4
/10
Reviewed 55 week(s) ago
Clean, comfy. Strategic location in Chow Chit vicinity. The drawback is that their online booking system and app was reported to be overbooked at times.
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Accommodation's Reply
21 Jan 2025
"We're glad you enjoyed our amenities and found them to your satisfaction. We strive to offer a variety of high-quality facilities to enhance our guests' stays."
M***d
icon-Business
Business
icon-origin-TRAVELOKA
6.2
/10
Reviewed 63 week(s) ago
I rented two rooms. The room I occupied, thank God there was no problem. The second room occupied by my friends had a problem. On their last night of staying, someone tried to enter their room at night. They screamed but no one came to help. My friend then called an acquaintance in KL. Then the police came, but the police also did not give a satisfactory response. My friends were very shocked by the incident.
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1 people find it helpful
Accommodation's Reply
22 Jul 2025
Dear Guest, Please accept our sincere apology for your unpleasant experiences during your stay At Alamis City Kuala Lumpur Managed by The Blanket Sdn Bhd. We strive to ensure our guest experience the best hospitality and we felt short of our goal this time. Please feel free to contact us if you have any further questions or comments concerning your stay. We appreciate your feedback as it enables us to improve our standards. Meanwhile, wishing you a great day ahead! Thank You.
A***s
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.8
/10
Reviewed 84 week(s) ago
so far everything is fine.. there are only a few points that need to be fixed such as the kettle for cooking hot water is not working well and some of the room lights are almost broken..
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Trisna P. Y.
icon-origin-TRAVELOKA
8.8
/10
Reviewed 100 week(s) ago
Staff nya ramah, hanya saja kamar hotelnya kurang maintenance sepertinya, kebetulan kami dapat kamar yang ada bocoran air AC dan kunci pintu kamar mandinya rusak, need to i. Prove on this side i think, overall it is good to stay here.
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Accommodation's Reply
15 Feb 2024
Thank you for sharing your feedback with us. We will look into this matter and bring this to the management's attention for improvement. Thank you for choosing us for your stay and we hope to welcome you again.
SURAYA
icon-origin-TRAVELOKA
9.7
/10
Reviewed 101 week(s) ago
Air conditioning slow but comfortable.
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Accommodation's Reply
08 Feb 2024
Thank you for sharing your feedback with us. We will bring this matter to the management's attention for improvement. Thank you for choosing us for your stay.
Fadhli
icon-origin-TRAVELOKA
8.5
/10
Reviewed 104 week(s) ago
Hotel strategis, bersih, pelayanan ramah. Kalau beli cokelat dekat ke Mydin, 5 menit dari hotel jalan kaki.
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Accommodation's Reply
18 Jan 2024
Thank you for choosing us for your stay. We hope to welcome you again.
Number of reviews per page
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40