The room smelled of cigarettes, I asked for air freshener but the CS took a long time to pick it up, and the staff also took a long time to provide air freshener, I should have been resting but I waited for a smoke-free place, not recommended for staying with a baby like me.

Good service, clean, comfortable place.

Strategic location, clean rooms, suitable for solo travelers, if you need a bigger room, the family loft could be an option, thank you...

Had a really pleasant stay here. The hotel was clean, comfortable, and well-maintained. The room was tidy and had everything I needed. Staff were friendly and helpful, and the overall atmosphere felt calm and welcoming. Would definitely stay here again.

I've stayed here twice, the place is comfortable even though it's small but enough for a relaxing rest.

The hotel is strategically located, close to Cihapit Market and several restaurants. You can also just walk there. Highly recommended for culinary delights, but the parking lot is cramped and crowded, but there's valet service. The hotel staff are incredibly helpful. Unfortunately, I checked in late yesterday, and my room was on the first floor, so I didn't have a view.

The hotel has the most strategic location, and the rooms are quite nice. The TV is a smart TV, and the Wi-Fi is fast.

Great service, friendly staff, comfortable room, delicious food.

I've stayed here many times, and overall, both the rooms and the location are great. The staff are helpful, especially the security guard, who doubles as valet parking attendant, and everyone is very responsive.

This was my first time staying at this hotel because of its strategic location in the city center, close to everything. Cafes, restaurants, Indomaret, etc. are just a short walk away. I booked a loft/family room for 5 people. One queen bed downstairs, one queen bed upstairs, squeezed by one single bed upstairs. The space is tight, making mobility a bit difficult. The pillows were flat and the pillowcases were yellowing, but since I was only staying one night, I didn't bother asking for a change. Check-in was also later than 2:00 PM because it wasn't ready yet, and the front desk staff said there were late check-outs, so they were told to wait. Room amenities include toothbrushes and toothpaste, soap and shampoo, coffee, tea sachets, and mineral water. Breakfast didn't have much variety; the porridge ran out by 7:30 AM, requiring a wait. Even the main course menu was limited, but the staff still refilled it. Parking was difficult, even the basement was full, with only one entrance and exit. Security guards helped me park outside the building. The next afternoon we just realized that our car had a long scratch on the left side of the car.

The staff is friendly, the rooms are clean and not noisy.

The hotel's location is strategic, close to sightseeing.

The location is very strategic, the rooms are also very comfortable, and the staff is very friendly. I've stayed here twice. I'll definitely be back next time. Thank you, Panen Hotel.

The location is strategic for culinary and souvenir shopping. The small room is just enough for sleeping and showering. The towels provided had all the seams ripped and some were torn. After protesting, they were given more suitable ones.

Comfortable hotel, clean rooms and location close to culinary places, friendly hotel staff.

Hotel near Cihapit Market. Clean room, with good staff

The first impression of staying here was quite good although at first I was a bit disappointed because I didn't get a room with a window facing the street, first I was given a non-smoking room even though we booked a smoking room so I had to call the receptionist twice and finally I was moved to a smoking room according to the application I booked, for the size of the room it was very small in my opinion but for the cleanliness of the room it was good, although there were a few cobwebs above near the room light, the TV was already a smart TV that could directly connect to Netflix, completeness: slippers, amenities, toothbrush, toothpaste, soap, complementary mineral water, coffee and tea. What I like is that you can request a birthday cake and write your name on it and it's free with a minimum order of 3 days, the cake is also delicious. The parking area is in the basement so it doesn't get wet, for breakfast it's not very varied but for the taste I admit it's really delicious, the menu changes every day, the hotel's location is very strategic on Jalan Riau close to the city center

The hotel staff is friendly and the rooms are very comfortable.

I've been staying here for a while now. Overall, I'm satisfied. The parking lot is a bit cramped, but don't worry, the staff are very helpful. Just leave your car keys and they'll park it for you.

So it's always a choice when you go to Bandung