The first male staff member I encountered during my stay had an unprofessional attitude and service style, but the other three receptionists I met on subsequent days were all very good.

The staff were enthusiastic, but the room was cramped.

The hotel is clean and conveniently located for personal needs. The staff are enthusiastic, and the breakfast is decent. Good value for the price.

The front office might need to be taught how to smile at guests....

Stayed there based on friend’s recommendation and it didn’t disappoint. Location by the busy road but it was quiet in the room. Only 1km walk to busy old quarter area. Many food stalls nearby. Front desk staffs are all friendly and helpful. Breakfast was great! I would recommend this hotel and will definitely come back.

Extended 1 night after 3 nights 😆

The room is big, all facilities work well. So many charging spaces in the room and they have a refrigerator & hair dryer in the room too. Very thoughtful. Some staff are very helpful and some are not. Minus the room not being soundproof. But the food is amazing! Will recommend others.

The staff are very friendly, and the location is perfect. The food is okay. However, the bathroom had an unpleasant smell and was quite slippery, so care is needed. The room was also quite small for two travelers with four bags. Additionally, the pillows were too high and too firm. We stayed for four nights, and this caused noticeable neck discomfort.

The room was nice and clean, I didn't try the breakfast because I left for Sapa before the breakfast schedule, but they prepared breakfast in a box containing bananas, bread, jam and eggs... The service was very good...

The hotel is close to the city center, the staff are very friendly and helpful, the hotel breakfast is also delicious to eat.

Hotel near city center, staff is very friendly and helpful, hotel breakfast is also delicious to eat

The hotel is beautiful, in a good location, and conveniently situated. The reception staff are friendly and cheerful. Although the lobby is a bit small, it still has plenty of large sofas for guests to relax on. The rooms are clean and have all the necessary amenities.

Great location and easy access. There are food vendors around the hotel.

The room is a bit small, but everything else is exactly as pictured, new, clean, basic, and perfectly suitable for a middle-class person. The only downside is the FPT TV, which often has app issues; it crashes after watching YouTube for a short while. The location is convenient, right on the pedestrian street. I will definitely return.

A lovely hotel with helpful staff

I booked the wrong dates and couldn't check in, but the hotel and the app helped me reschedule at no additional cost. The hotel was clean, and the breakfast was delicious.

The staff was very friendly. Enjoyed being there with my friends. Thanks

My wife and I wanted to try a different hotel for a change of scenery. Since I'm from Hanoi, I didn't know any good hotels, so I randomly chose the 3T Hotel because it had a discount and included breakfast. What impressed me most upon entering the hotel was the cozy atmosphere and the welcoming staff. The room wasn't very soundproof, but the interior space was enough to make me feel warm and comfortable. Breakfast was self-service, and there were a few dishes I liked. Eating breakfast on the balcony felt more relaxing. Thank you to the hotel for giving my wife and me a memorable weekend.

Friendly staff. The room was okay.

The rooms were clean. The staff were friendly.