Overall Ratings & Reviews SpringHill Suites by Marriott San Jose Fremont

Clean, good breakfast, comfortable beds.

Room was great and offered enough space for what we needed. Staff was amazing!

The hotel was clean and very new. Also very busy. We did loose power in the hotel for an hour or so. After that the tv didn’t work. Free breakfast was ok. The set up is a little Crammed. Our room was very spacious. We loved that. Had two kings and a sofa sleeper.

Seems like it was just built.

Booked a 2 king bed suite for 2 nights. Room was very nice nice. TV connection was poor. Front desk offered to switch rooms but we didn’t want to go through the hassle of packing / unpacking. Water pressure was low in shower. Not the world’s biggest problem for sure but expected better. Breakfast was mediocre. Overall I would stay again and give them another chance.

Room was spacious and well decorated, but it was dirty. Fitted sheets on one of the bed were inside out and top sheet upside down. Candy wrappers and food on the floor, clearly hadn’t been vacuumed. Obvious dirty handprints on the glass bathroom door and on the headboards. We booked through hotels.com and they did not fix the problem, and it was too late at night to change rooms (kids fell asleep as soon as we arrived). Expected more from a nicer hotel.

It was just right with everything, the food, the rate room everything was good

We really enjoyed our stay. The hotel looks and feels new. Very clean. Spacious, we booked the room with 2 king beds and sofa bed. The room temperature is perfect. The beds are comfortable. The closet is a mini walk in closet. The bathroom is spacious and the bathroom door has a lock for privacy. Outdoor heated pool is great. It is near to a freeway but not close enough that you can hear the cars. It also near to shopping, dining and movie theater. Breakfast is included with very good selection of food. Parking is very reasonably priced. It’s 10/10.

It was good

Great hotel, super clean

Wonderful staff and clean hotel

Amazing staff, clean rooms, clean common areas, great breakfast, and polite staff

I loved the fact that the room offered 2 king size beds and the free breakfast for big traveling family friendly staff i recommend

Comfortable stay. Facilities are good. Good location to explore the area.

Great hotel overall! Best thing is the firmness of the bed & modern equipment inside. Love the location, the staff & ammenities. The not so great is TV, it didnt have internet connection and two toilet paper holder. which one of them is installed to close to toilet bowl.

none

It is realt good and comfortable

Our check-in experience at this hotel was very disappointing. Upon arrival, the front desk staff informed us that there would be a $25 fee for early check-in. However, they quickly changed their story and said no rooms were available. When we questioned why we were told about the early check-in fee if there were no rooms, the staff then backtracked and claimed a room was available—but only if we paid the $25 fee. This felt dishonest and frustrating. We decided to leave and returned later at the standard check-in time. The same staff member checked us in with no professionalism. While we waited, we noticed she offered water to the client ahead of us but didn’t extend the same courtesy to us. It felt like we were treated inconsistently and with a lack of basic hospitality. I expected better service and professionalism from this hotel. This experience really put a damper on our stay.

Clean, roomy, and great quiet area.

its all i can i ask for