The hotel is beautiful and the facilities are excellent, but the service falls short of what you would expect from a luxury property. The staff were friendly enough, but often appeared disengaged and lacking direction. Around the pool, there were rarely more than 10 guests at any one time, yet staff would frequently stand around rather than proactively offering drinks, checking on guests, or bringing pool towels. Instead, guests were expected to go and ask for these things themselves. All rooms come with private pools, which sounds fantastic in theory. However, most are overlooked by neighbouring rooms and balconies, meaning they offer very little actual privacy. The pools are also too cold to comfortably enjoy in the evenings, limiting their usefulness outside the hottest part of the day. From what we could see, only the top-floor rooms provide the secluded, private-pool experience that many guests would reasonably expect. The included breakfast was also disappointing. While there was a reasonable selection, the overall quality was below what we expected from a hotel of this standard. In fact, it left us with little confidence in the food offering and was one of the main reasons we chose not to dine in the hotel during the evenings. Overall, it's a lovely hotel with great facilities, but the service lacks the attentiveness and polish expected of a luxury property, and the food offering did not live up to the quality of the surroundings.

A fantastic small beautique hotel in the mountains of Kefalonia, ideal for those seeking relaxation away from busy resorts. Great facilities with pool, overlooked by the mountains, pleasent rooms with plunge pools with view of the sea. 10 min walk to local beech, although no beech facilities available, so if seeking beach amenities, may not be the location for you. Fantastic spa facilities, along with a well equiped gym, for those seeking treatments, message or a workout. Overall a fantastic retreat, hiddem gem.

Lovely rooms ever clean. Staff all friendly. Lovely grounds

The hotel has a good location neraby the airport and close to Argostoli. The rooms are spacious & clean on time. The showers need some maintanance. The water in the outdoor pool and in the rooms are cold for most people to enjoy, and that's a big minus. The sauna wasn't working at the time of our stay, and the price for using it and the jaccuzzi was too high, so that's a shame. The gym was quite good. breakfast was very good, with fresh vegatables and fruits, cheeses and a personal order of your eggs dish. The views of the sea are amazing, but can only be seen from the top frloors. There's a very nice beach a walking distance from the hotel. The best about the hotel is the friendly and helpful stuff. We used the reception cleck for a daily advice about touring the island and for dinner recomendations, and they were always full of good ones.

We recently stayed at Celesital All Suites in Kefalonia.

We’ve just come back from a stay at “The Celestial All Suites“ in Kefalonia. What an absolutely fantastic place. We wanted somewhere quiet with great facilities we got exactly this and more.Our room was on the ground floor with it’s own plunge pool and small garden with two sunbeds, table and chairs and was our own little paradise. The staff were helpful, friendly and informative. Great breakfast buffet was on offer. We ate in the Avra restaurant on a couple of occasions in our stay and were more than happy with menu and service. There were other choices of taverna’s in the area and a supermarket within walking distance but need to note that these are a hilly walk.

We had the regular junior suite with cozy pool. The room was very nice and spacious. The bed was comfortable and the shower good as well. The location was good, we could drive everywhere and not too far away. We were really excited about the private pool, but ended up not using it at all- it was very small, the water in it were very cold and also- it had no privacy: you need to walk up a few stairs to get in, but once you’re up, you can see directly in the pool next door and their balcony and their room if the curtains are open. Also the breakfast was very mediocre.

Beautifully laid out and landscaped property and the pool is the best I've ever seen. The hotel is a peaceful, tranquil haven!

Amazing stay Great location Freindly stuff Loved it

A Wonderful Stay at Celestial All Suites! Our experience at Celestial All Suites was truly wonderful. The property is immaculate — everything is exceptionally clean, well-maintained, and inviting. From the moment we arrived, we felt completely welcomed and at ease. A special mention must go to Ms. Georgia at the reception, who made our stay even more enjoyable. She was incredibly polite, warm, and helpful, always ready to assist with a smile. Her professionalism and kind demeanor stood out and added a personal touch to our visit. Highly recommended for anyone looking for a comfortable, relaxing, and spotless place to stay with top-notch service!

The Celestial All Suites in Kefalonia is nothing short of exceptional. Perched in a stunning location with breathtaking sea views, the hotel offers an atmosphere of pure luxury and tranquility. The spacious, beautifully designed suites, many with private pools are impeccably clean and havr superb attention to detail. The staff are warm, attentive, and go above and beyond to make every stay special. The on-site restaurant is both quality and the setting is amazing, and the serene spa adds an extra touch of indulgence. A perfect retreat for a romantic getaway or a relaxing escape.

If you like peace and quiet, space and a great breakfast then this will be heaven. Suites are stunning. Large, comfy bed, great shower and lounge area inside. Outside is also large with super comfy sunbeds, personal pool and shaded area. Fresh pool towels every day was lovely. Locally this is a sleepy area and you have to like hills! Every walk involves some degree of hill walking - even to the supermarket and local restaurants. There are 4 very good restaurants in easy reach but you need to travel further to get a bigger choice. We hired a car which was very easily arranged by the hotel. Beautiful peaceful stay 💓

Lovely resort. Very quiet. Just what was needed

Beautiful hotel. Good in the restaurant was great. Only limiting factor was the lack of choice as the gourmet restaurant wasn’t open. There is only a beach shack, which was very nice, that was the alternative to the hotel within walking distance

Check in good, bell boy helpful and explained the hotel room facilities. Room nice, but for a suite very small and cramped… Bar staff friendly and professional. Breakfast, was extremely disappointing. No fresh fruit, limited choices of bread and most breakfast regular items. Buffet area, very small and limited space.No table service for coffees/tea etc. Overall unimpressed with this hotel! Would not stay again, extremely overpriced…

​La location dell'hotel è veramente splendida e la struttura è bellissima, in una posizione invidiabile. Le camere sono molto belle e la vista è mozzafiato. Purtroppo, però, ci sono alcune pecche importanti nel servizio che hanno rovinato in parte la nostra esperienza. ​Il personale, a parte qualche eccezione, sembrava completamente disinteressato al cliente. Ci siamo sentiti trascurati e non assistiti come ci si aspetterebbe da un hotel a 4 stelle. La mancanza di attenzione si è notata anche nella pulizia: il giorno dopo aver bevuto un drink, i bicchieri sporchi erano ancora sul terrazzo, un dettaglio che non dovrebbe mai sfuggire. ​Anche il servizio colazione è stato piuttosto deludente. L'organizzazione era caotica e nessuno del personale si è mai avvicinato per chiederci se desiderassimo qualcosa dal menu alla carta, un servizio che, a quanto pare, era disponibile. È un vero peccato, perché la colazione ha un grande potenziale ma viene gestita in modo superficiale. ​In sintesi, l'hotel ha tutte le carte in regola per essere una meta da sogno, grazie alla sua struttura e alla posizione meravigliosa. Tuttavia, il servizio e l'attenzione al cliente non sono all'altezza, e sono aspetti che andrebbero migliorati per offrire un'esperienza indimenticabile.

Great place to relax

Cet hôtel a des qualités exceptionnelles. L’insonorisation des chambres, la piscine individuelle et collective, la beauté du cadre et de la nature environnante, le caractère récent des équipements. Parmi les choses améliorables : le caractère parfois aléatoire du ménage, les échantillons de savon - non acceptable pour cette catégorie d’hôtel, le petit déjeuner et la présence de guêpes. L’hôtel gagnerait a être plus chaleureux, il manque un petit quelque chose pour rendre la prestation parfaite. Malgré cela on ressent que le personnel fait des efforts.

The room was beautiful and the staff was very friendly. We even were able to stay one extra hour in the room. All in all a very enjoyable stay.

Top Hotel ! Top Pool Anlage, einzig: der Orangensaft am Frühstücksbuffet sollte gekühlt werden