Overall Ratings & Reviews Ilo Rojo Hotel Boutique San Miguel de Allende

The room was excellent, very clean and spacious. Even though the room Did not have an iron and ironing board, front desk got us one in a few minutes. Did not like the location, it was not walking distance from downtown and had to take an Uber to go everywhere. The hotel has a very steep and long entrance and sometimes your transportation leaves you at the sidewalk and you have to walk up to the hotel which is very exhausting.

Good view, ok service, lots of steps but the view is worth it

Great place, wonderful staff

Nice place to stay in San Miguel de Allende

Ilo Rojo is on hill, a steep hill. And at first it seems daunting, but it is worth the climb. Our room had a generous balcony/terrace that looked over the city and beyond. The staff here are extremely efficient, helpful and friendly (a special shout-out to Lupita, Martin and Angel). There is a bus stop almost outside the entrance, which runs every 5 minutes or so it seems and for a whopping 8 pesos you don't have to walk the 20 minutes to downtown (or more importantly back up.) The restaurant is small with a simple menu, but no matter, there is an abundance of fantastic restaurants in the town. There is a lot to see and do in San Miguel de Allende, and Ilo Rojo is great spring board to start them We'll be back

Great property.

Beautiful view. The sunset was amazing and the staff were very friendly. Nice and clean accommodations.

Great hotel, rooms are very confortable with a great view of San Miguel, sunset is a perfect time to enjoy the hotel

Me gustó la ubicación y precio.

Uno de los mejores lugares donde me he hospedado en mi vida

Great hotel

Hotel is very clean and staff is very professional and friendly. Loved this hotel.

Had a great experience here, definitely recommend it

Todo

El hotel está hermoso, las enormes terrazas con una vista espectacular, si estás en buena forma y no te importa subir escaleras este es el hotel que quisieras sin duda Pero si no te gusta subir escaleras olvídalo no hay elevador

We loved our stay. The staff was so friendly and accommodating. The only issue was the room did not have any drawer of closet space to put clothes. And the bathroom could have used some shelves as well. Other than that, the room was very well appointed and very clean!

It’s far away . Walking distance was up in a hill from the cathedral.

Our stay at this hotel presented both positives and negatives. The room was definitely a highlight: spacious, stylish, and very clean, with the restaurant's breathtaking view adding to its charm. However, the hotel's location on a steep hill was a major drawback. The lack of Uber service due to the incline meant a strenuous 10-story equivalent climb to our room, half of it without a ramp, requiring us to lug our luggage ourselves. The absence of an elevator in such a tall property was a surprising miss that should be clearly marked by Hotels.com as a warning! Dining at the only restaurant, though scenic, was less than comfortable since it was open-air. For breakfast and dinner, we were exposed to varying weather conditions, which made our meals less enjoyable. The staff's insistence on upselling was another downside. Despite the hotel being nearly empty, they placed us in probably the worst room they had and then demanded 1000 MXN pesos for a better one. A significant concern was also the absence of a fire alarm in our room, which cast doubts on the hotel's overall safety measures. In summary, while the room quality and views were impressive, the overall experience was marred by these issues. The lack of basic amenities and the staff's approach left us feeling more like targets for extra charges rather than valued guests.

Algunos cuartos no tienen vista y te sientes muy encerrado, las almohadas están muy malas.

Ilo Rojo is located in the outskirts of San Miguel de Allende, not in the city center, but you can be in dowtown SMA in 20 minutes, and take a bus for $16 (pesos mexicanos) that leaves you in front of the hotel. The hotel has very nice rooms and is quite new (5 years). The staff will bend over backwards to help you. It is an adult hotel, I would not recommend it for children or old people, but great for couples.