Hotel Aruss Semarang

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Overall Ratings & Reviews Hotel Aruss Semarang

Traveloka (975)
Other sources (28)
9.3
Exceptional
From 975 reviews
Provided by travelers on
Cleanliness

9.3

Room Comfort

9.3

Meal

9.1

Location

9.2

Service and Facilites

9.2

People often mention about Hotel Aruss Semarang
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Staff Friendliness (112)
Bedroom (106)
Room Space (102)
Ambiance (101)
Hotel Area (97)
Taste (96)
Bathroom (94)
Variety (92)
Accessibility (83)
Family Friendly (79)
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Traveler Reviews Hotel Aruss Semarang

Number of reviews per page
20
40
Customer reviews
S***a
icon-Business
Business
icon-origin-TRAVELOKA
9.7
/10
Reviewed 6 day(s) ago
Of the five hotels I tried in Semarang, Hotel Aruss was the most suitable, with excellent staff service, room cleanliness, food, and location. Good job, Hotel Aruss! Keep up the good work and maintain your excellent performance.
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S***s
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Business
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10.0
/10
Reviewed 1 week(s) ago
My experience here at SGT was pleasant.
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l***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
It's already very good, could be even better. Overall, it's okay, but the AC might need a cleaning.
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F***r
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Business
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10.0
/10
Reviewed 2 week(s) ago
For all staff, we have implemented service excellence...
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Verified Traveler
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Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 2 week(s) ago
Huge win for the staff here!!! The room was absolutely spotless, and they hooked it up with a free minibar. I asked for an iron and they pulled up to my room in under a minute. Top-tier service and everyone was so sweet. Their energy was unmatched and honestly made my whole stay. Immaculate vibes all around 🫶. The only tiny downside is that the cheese platter selection was kinda mid, so it would be dope if they expanded the options a bit, but it's still a 10/10 experience overall!!! 🤩
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S***s
icon-Business
Business
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10.0
/10
Reviewed 3 week(s) ago
Honestly very comfortable and good service.
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i***u
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Business
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10.0
/10
Reviewed 3 week(s) ago
Friendly service, fast response, delicious food and lots of variety, strategic location.
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Accommodation's Reply
31 Oct 2026
Dear Valued Guest, Warm greetings from Arus Semarang Hotel. Thank you very much for your positive review and excellent rating. We are delighted to hear that you were satisfied with our friendly and prompt service and enjoyed the diverse menu we served. We hope that our convenient location will continue to facilitate your future visits. This review is a great inspiration to our entire team in maintaining and improving the quality of our service in the future. We look forward to welcoming you again. Sincerely, Sendek Pravingo, General Manager
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S***o
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Business
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8.5
/10
Reviewed 4 week(s) ago
It's so-so hotel... another alternative during trip to Semarang.
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Accommodation's Reply
13 Oct 2026
Dear our valued guest, Warmest greeting from Hotel Aruss Semarang... Thank you for taking the time to leave a review. We glad we could serve as an alternative option for your trip to Semarang. We take all guest feedback seriously as it helps us improve our services and facilities. We hope you will give us another opportunity to provide you with an even better stay on your next visit. Warm regards, Sendek Prawinko General Manager
y***h
icon-origin-TRAVELOKA
8.5
/10
Reviewed 10 week(s) ago
Nice hotellll, comfort…..clean
1 people find it helpful
Accommodation's Reply
02 Sep 2026
Dear our valued guest, Warmest greeting from Hotel Aruss Semarang... Thank you for choosing us for your family staycation and for sharing such a glowing review. We are overjoyed to read that the Hotel exceeded your expectations in cleanliness and space. Your happiness is our greatest reward. We look forward to hosting you again soon for another perfect stay. Best regards, Sendek Prawinko General Manager
Verified Traveler
icon-origin-TRAVELOKA
8.5
/10
Reviewed 10 week(s) ago
Good location, clean and friendly staff.
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Accommodation's Reply
02 Sep 2026
Dear our valued guest, Warmest greeting from Hotel Aruss Semarang... Thank you for choosing us for your family staycation and for sharing such a glowing review. We are overjoyed to read that the kids loved the pool, the room exceeded your expectations in cleanliness and space, and our breakfast variety stood out to you. Your happiness is our greatest reward. We look forward to hosting you and your family again soon for another perfect stay. Best regards, Sendek Prawinko General Manager
A***o
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 11 week(s) ago
Nicely located, especially near my childhood neighborhood and nostalgic eating places.
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Accommodation's Reply
26 Aug 2026
Dear our valued guest, Warmest greeting from Hotel Aruss Semarang... We sincerely appreciate your lovely review. Knowing that our location served as a great base for you to explore your childhood neighborhood and enjoy nostalgic meals is wonderful to hear. Providing a comfortable and well-located experience for our guests is always our priority. We hope to welcome you back soon. Warm regards, Sendek Prawinko General Manager
Bunga K. D.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 11 week(s) ago
I really like it here, there's a jogging track, swimming pool, the lighting is really good.
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1 people find it helpful
Accommodation's Reply
26 Aug 2026
Dear Mr. Bunga K.D., Greetings from Arus Semarang Hotel. Thank you so much for taking the time to provide such an excellent review and rating. We are delighted to read about your experience at our hotel. We are pleased to hear that the hotel facilities, especially the swimming pool, provided you with maximum comfort. This review is an encouragement to our entire team to continue providing the best service. We hope to welcome you back to Arus Semarang Hotel again soon. Sincerely, Sendek Pravingo, General Manager
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Verified Traveler
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.8
/10
Reviewed 11 week(s) ago
The facilities are good and nice, the location is strategic and the service is also very good.
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1 people find it helpful
Accommodation's Reply
22 Aug 2026
Dear Valued Guest, Warm greetings from Aras Semarang Hotel. Thank you so much for your positive review! We are delighted to hear that you enjoyed our facilities and services. Your satisfaction is our top priority. We hope to welcome you back again in the future. Sincerely, Sendek Pravingo, General Manager
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D***y
icon-Leisure
Leisure
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10.0
/10
Reviewed 11 week(s) ago
Very comfortable, kids friendly, will come back here.
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2 people find it helpful
Accommodation's Reply
22 Aug 2026
Dear Valued Guest, Warm greetings from Arus Semarang Hotel. Thank you very much for your positive review and excellent rating. We are delighted to hear that you found our hotel comfortable and child-friendly. Your and your family's satisfaction is our top priority. We hope to welcome you and your family back again in the future. Sincerely, Sendek Pravingo, General Manager
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L***a
icon-Staycation
Staycation
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10.0
/10
Reviewed 11 week(s) ago
Check-in and check-out were assisted by the very friendly Ms. Lisa 😊
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1 people find it helpful
Accommodation's Reply
22 Aug 2026
Dear Ms. L*a, This is a message from Aruss Semarang Hotel. We would like to express our sincere gratitude for your positive review. We are delighted to hear that your check-in and check-out process was smooth with Lisa's assistance. All of our staff are committed to providing friendly and warm service to all guests. Your compliments are an encouragement to Lisa and all our staff to continue maintaining the highest quality of service. We hope to welcome you back in the future for another memorable stay. Sincerely, Sendek Prawinko, General Manager
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E***a
icon-origin-TRAVELOKA
9.1
/10
Reviewed 11 week(s) ago
Mr. Asep Kurniawan (security) 5 stars 🙏
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Accommodation's Reply
20 Aug 2026
Dear Mr. E*a, Aruss Semarang Hotel respectfully requests your patronage and appreciation of Asep (our security team). Your comfort and safety are our top priority. We will relay your compliments directly to Asep to inspire him to continue providing the best service. We look forward to welcoming you again. Sincerely, Sendek Prawinko, General Manager
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Woro a. W.
icon-Business
Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 12 week(s) ago
Everything is fine, except the Wi-Fi is really slow.
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Accommodation's Reply
19 Aug 2026
Dear Mr. Waro A.W., Please be informed that at Arus Semarang Hotel, we are pleased to hear that most of our amenities made you feel comfortable. However, we sincerely apologize that the slow Wi-Fi speed disrupted your comfort. Your feedback is invaluable to us. We are committed to immediately improving the quality and speed of our internet service to ensure that all guests can enjoy their activities smoothly throughout their stay. We hope to welcome you back in the future with even better service. Sincerely, Sendek Pravingo, General Manager
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Wiji D.
icon-Business
Business
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10.0
/10
Reviewed 12 week(s) ago
Family friendly, good service, clean, and strategic access.
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Accommodation's Reply
12 Aug 2026
Dear Mr. Viji D, Sincerely yours, from Aras Semarang Hotel. Thank you so much for your wonderful review and positive feedback. We are delighted to hear that your stay was perfect, from the excellent location and our service to the family-friendly facilities. Such compliments are a great motivation for our entire team to continue providing the best service. We hope to welcome you back to our hotel again on your next stay. Sincerely, Sendek Pravingo, General Manager
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Hendrik i.
icon-Business
Business
icon-origin-TRAVELOKA
8.8
/10
Reviewed 13 week(s) ago
Plenty of parking and easy access to the hotel, close to the toll road.
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1 people find it helpful
Accommodation's Reply
13 Aug 2026
Dear Mr. Hendrik, Warm greetings from Aras Semarang Hotel. Thank you for taking the time to review and rate your stay positively. We are delighted to hear that our ample parking and convenient hotel access near the toll booth helped make your business trip smooth. Guest comfort and efficiency are our top priorities. We look forward to welcoming you again on your next business trip or visit. Sincerely, Sendek Pravingo, General Manager
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T***i
icon-origin-TRAVELOKA
10.0
/10
Reviewed 13 week(s) ago
The hotel staff service is good, the rooms are clean and comfortable, the food is varied.
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Accommodation's Reply
12 Aug 2026
Dear Valued Guest, Warm greetings from Arus Semarang Hotel. Thank you so much for your wonderful review and positive feedback. We are delighted to hear that your stay was perfect, from the service and cleanliness of the room to the variety of food we served. Such compliments are a great inspiration for our entire team to continue providing the best service. We hope to welcome you back to our hotel again in the future. Sincerely, Sendek Pravingo, General Manager
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Number of reviews per page
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