Hotel Aruss Semarang

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Overall Ratings & Reviews Hotel Aruss Semarang

Traveloka (822)
Other sources (19)
9.5
Exceptional
From 822 reviews
Provided by travelers on
Cleanliness

9.4

Room Comfort

9.4

Meal

9.2

Location

9.3

Service and Facilites

9.4

People often mention about Hotel Aruss Semarang
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Staff Friendliness (85)
Bedroom (81)
Ambiance (74)
Room Space (74)
Hotel Area (74)
Taste (74)
Variety (70)
Bathroom (69)
Family Friendly (58)
Accessibility (56)
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Traveler Reviews Hotel Aruss Semarang

Number of reviews per page
20
40
Customer reviews
d***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 3 day(s) ago
I absolutely loved the super-extensive breakfast menu. The service was 5-star. I asked for a birthday treat and was truly surprised with a mini cake and candles delivered to my room. It was truly a memorable stay. Highly recommended.
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Accommodation's Reply
16 May 2026
Dear Mr./Ms. D*a, Sincerely yours from Aruss Semarang Hotel. Thank you so much for your positive review and 5-star rating. We are delighted to hear that the varied breakfast menu and the birthday gift in your room made a wonderful impression on you throughout your stay. Your satisfaction is our top priority, and this feedback is a great motivation for our entire team to continue maintaining the highest quality of service. We hope to welcome you back to our hotel again in the future. Sincerely, Sendek Prawinko, General Manager
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a***a
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 5 day(s) ago
Great location, clean room, and friendly staff. Worth the price!
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Accommodation's Reply
16 May 2026
Dear Mr/Mrs. a***a, Warmest greeting from Hotel Aruss Semarang... Thank you so much for the wonderful review! We are thrilled to hear that you had a very good experience and enjoyed our room. Your kind words mean a lot to our team. We look forward to welcoming you back soon for another amazing visit! Warm regards, Sendek Prawinko General Manager
Ova C. D.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
I would give 10/10 for the hotel. Thank you for the hospitality
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Accommodation's Reply
06 May 2026
Dear Mrs. Ova, Warmest greeting from Hotel Aruss Semarang... Thank you so much for the perfect 10/10 rating! We are thrilled to hear you enjoyed our hospitality. It was a pleasure having you with us, and we look forward to welcoming you back soon. Warm regards, Sendek Prawinko General Manager
D***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
It was a pleasant stay at Hotel Aruss. The room was spacious and clean. The service was friendly. When I asked for extra bed covers because the kids were cold, room service delivered them straight to our room. Thank you, and continued success at Hotel Arus.
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5 people find it helpful
Accommodation's Reply
23 Apr 2026
Dear Mr. D*a, Sincerely yours, Aruss Semarang Hotel. Thank you for sharing your stay with us. We are proud to know that you appreciated the cleanliness of your room and the friendliness of our staff. I was honored to provide you with such a memorable experience. We hope to see you again on your next stay! Sincerely, Sendek Prawinko, General Manager
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Eko B. S.
icon-Transit
Transit
icon-origin-TRAVELOKA
9.7
/10
Reviewed 4 week(s) ago
The staff is very friendly, the check-in process is fast, the parking capacity is quite large.
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1 people find it helpful
Accommodation's Reply
23 Apr 2026
Dear Mr. Eko B.S., Sincerely yours, from Arus Semarang Hotel. Thank you for sharing your stay with us. We are proud to know you had a memorable time at Arus Semarang Hotel. We are delighted that we were able to provide an experience that met your expectations. We hope to see you again on your next stay! Sincerely, Sendek Pravingo, General Manager
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D***i
icon-Business
Business
icon-origin-TRAVELOKA
9.7
/10
Reviewed 5 week(s) ago
Everything's good. Sesuai seperti yang dibayangkan. The bed was very comfy. The room and bathroom= wide, clean, and modern look. All staff were friendly. Thanks for everything.
+3
2 people find it helpful
Accommodation's Reply
23 Apr 2026
Dear Mr/Mrs. D***i, Warmest greeting from Hotel Aruss Semarang... Thank you so much for your great review! We are thrilled to hear that you had such a fantastic experience. It is wonderful to know that you enjoyed our spacious & clean rooms, the comfy bed, and our staff services. Our team works hard to provide a complete experience for our guests, and your kind words are the best reward. We can't wait to welcome you back for a longer stay next time! Warm regards, Sendek Prawinko General manager
M***d
icon-origin-TRAVELOKA
8.5
/10
Reviewed 5 week(s) ago
Everything was great, but the extra breakfast for an 11-year-old child was considered an adult, so it cost an additional 180,000 Rupiah. It was more expensive than other hotels.
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Accommodation's Reply
23 Apr 2026
Dear Mr./Ms. M*d, Sincerely, Arus Semarang Hotel. Thank you for your positive review regarding our facilities. We are glad you enjoyed your stay at Arus Semarang Hotel. Regarding the breakfast charge for children aged 11 and above, we apologize if the price was not as good as what you experienced previously. We take this into consideration to ensure the highest quality and variety of food for all our guests. We have taken your feedback into account and will use it to further improve our services. We hope to see you again on your next stay. Sincerely, Sendek Pravingo, General Manager
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M***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
Staying for business. Comfortable place.
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Accommodation's Reply
23 Apr 2026
Dear Mr./Ms. M*a, Sincerely yours, from Aruss Semarang Hotel. Thank you for sharing your stay with us. We are proud to know you had a memorable time at Aruss Semarang Hotel. We are delighted that your experience met your expectations. We hope to see you again on your next stay! Sincerely, Zendec Pravinko, General Manager
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M***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
Staying for business. Comfortable place.
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1 people find it helpful
Accommodation's Reply
23 Apr 2026
Dear Mr/Ms M*a, Warm regards from Aruss Semarang Hotel. Thank you for sharing your experience with us. We are very proud to know that you had a memorable stay at Aruss Semarang Hotel. We are delighted to have been able to provide you with an experience that met your expectations. We look forward to seeing you again on your next visit! Sincerely, Sendek Prawinko, General Manager
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L***A
icon-Transit
Transit
icon-origin-TRAVELOKA
9.7
/10
Reviewed 6 week(s) ago
Too bad we only just stayed 1 night in this great hotel! The hotel provides full amenities and facilities! A good size pool for your swim routine, sauna, gym, GREAT variety of breakfast (and all yummy!), an awesome room size and decor! Definitely will be back!
1 people find it helpful
Accommodation's Reply
23 Apr 2026
Dear Mr/Mrs.L***A, Warmest greeting from Hotel Aruss Semarang... Thank you so much for your great review! We are thrilled to hear that you had such a fantastic experience, even if it was only for one night. It is wonderful to know that you enjoyed our spacious rooms, the variety at our breakfast buffet, and our wellness facilities like the pool and sauna. Our team works hard to provide a complete experience for our guests, and your kind words are the best reward. We can't wait to welcome you back for a longer stay next time! Warm regards, Sendek Prawinko General manager
M***o
icon-Transit
Transit
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
If you don't have time for breakfast at the restaurant, we offer in-room breakfast. Good job, staff!
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Accommodation's Reply
08 Apr 2026
Dear Ms./Mrs. M*o, Warm greetings from Arus Semarang Hotel. Thank you for choosing to stay with us. We are delighted to hear that you enjoyed your stay at Arus Semarang Hotel. Your feedback motivates us to continue providing the best products and services. We hope to welcome you back again in the future. Sincerely, Sendek Pravingo, General Manager
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R***i
icon-origin-TRAVELOKA
9.4
/10
Reviewed 6 week(s) ago
It's a favorite hotel, the service remains top-notch. My only regret is that I arrived at midnight. I'd already confirmed the room, but they didn't inform me about the hot water repairs. The kids and I ended up taking cold showers in the middle of the night.
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Accommodation's Reply
23 Apr 2026
Dear Mr./Ms. R*i, Aruss Semarang Hotel would like to express our gratitude for choosing us as your preferred hotel and for your appreciation of our services. We sincerely apologize for the inconvenience you experienced regarding the hot water issue upon arrival. We understand that this amenity is very important, especially when arriving late with children. We will take this matter into consideration and improve the operations team's procedures to better inform guests about technical issues in the future. We hope to welcome you back again with an even better experience. Sincerely, Sendek Prawinko, General Manager
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n***h
icon-origin-TRAVELOKA
8.5
/10
Reviewed 6 week(s) ago
Booked two rooms here, and they were all great. If you're in Semarang, you should definitely stay here, Indonesians.
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1 people find it helpful
Accommodation's Reply
08 Apr 2026
Dear Mr./Ms. n*h, Sincerely yours, from Aras Semarang Hotel. Thank you for staying at our hotel. We are delighted to hear that you had a memorable stay and conference experience at Aras Semarang Hotel. Your feedback motivates us to continue providing the best products and services. We look forward to welcoming you back in the future. Sincerely, Sendek Pravingo, General Manager
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n***h
icon-origin-TRAVELOKA
8.5
/10
Reviewed 6 week(s) ago
The room is nice, neat, clean and fragrant, the staff is friendly, I will definitely come back here again.
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Accommodation's Reply
08 Apr 2026
Dear Mr./Ms. n*h, Sincerely yours, from Aras Semarang Hotel. Thank you for staying with us. We are delighted to hear that you had a memorable stay and conference experience at Aras Semarang Hotel. Your feedback motivates us to continue providing the best products and services. We look forward to welcoming you back in the future. Sincerely, Sendek Pravingo, General Manager
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N***m
icon-origin-TRAVELOKA
8.5
/10
Reviewed 6 week(s) ago
Comfortable and clean, next time I will stay here again
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Accommodation's Reply
08 Apr 2026
Dear Mr./Ms. N*m, Sincerely yours, from Aruss Hotel Semarang. Thank you for choosing our hotel. We are delighted to hear that you enjoyed your stay. Your feedback motivates us to continue providing the best products and services. We hope you will recommend our hotel to your friends and colleagues, and we look forward to welcoming you back in the future. Sincerely, Sendek Prawinko, General Manager
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m***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 7 week(s) ago
Nice, the staffs are so helpful and friendly.
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Accommodation's Reply
04 Apr 2026
Dear Mr/Mrs. M***a, Warmest Greeting from Hotel Aruss Semarang… Thank you for sharing your great experience with us. We are really honored to have you as our valuable guest. This review encourages us to escalate our services. Thank you for your kind words and we would be very happy to welcome you again. Best regards, Sendek Prawinko General Manager
Ni Made R.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 7 week(s) ago
I've stayed here twice, this will be my third time.
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Accommodation's Reply
01 Apr 2026
Dear Mr. Ni Made Ar, On behalf of Arus Semarang Hotel, we would like to express our deepest gratitude for your loyalty and for choosing to stay with us again. We are delighted to learn that this is your third visit. We look forward to welcoming you back again and making your stays as memorable as possible. Thank you. Sincerely, Sendek Pravingo, General Manager
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M***g
icon-origin-TRAVELOKA
9.7
/10
Reviewed 7 week(s) ago
All staff are friendly and helpful. The room is soundproof from vehicles. Unfortunately, the soundproofing from the adjacent room is not as good. The guest next door brought their children and knocked on the connecting door, and their conversation could be heard clearly. The breakfast is varied and tasty, the Wi-Fi is good, and the room is spacious for two people.
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+4
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Accommodation's Reply
08 Apr 2026
Dear Mr. M*g, Warm greetings from Aruss Semarang Hotel. Thank you for taking the time to share your review of your stay. We are delighted to hear that you appreciated the friendliness of our staff, the varied and delicious breakfast menu, and the comfort of our rooms. However, we apologize for any inconvenience you experienced regarding the soundproofing of the connecting doors and the noise from the adjacent room. This feedback is very valuable to us, and we will immediately conduct a technical assessment to improve comfort in that area. For your next stay, our 24-hour front desk staff is available and happy to assist with any complaints or help with the room change process for your convenience. We look forward to welcoming you back again for an even more enjoyable stay. Sincerely, Sendek Prawinko, General Manager
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Destriyana R.
icon-Transit
Transit
icon-origin-TRAVELOKA
10.0
/10
Reviewed 8 week(s) ago
The room was quite spacious and clean. The view from the room was also beautiful, making my family and I quite comfortable staying here.
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Accommodation's Reply
27 Mar 2026
Dear Ms. Destriyana R, This is a brief message from Arus Semarang Hotel. Thank you very much for your positive review! We are delighted to hear that you and your family felt comfortable during your stay at our hotel. Your compliments are a great motivation for us to continuously maintain and improve the quality of our services and products. We hope you will recommend our hotel to your friends and colleagues. We look forward to welcoming you back again in the future. Thank you. Sincerely, The Management Team, Arus Semarang Hotel
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Oey H. L.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 8 week(s) ago
The hotel staff were friendly and very helpful during the check in & check out process.
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Accommodation's Reply
28 Mar 2026
Dear Ms./Mrs. Oi H.L., This is a brief message from Arus Semarang Hotel. Thank you for choosing to stay with us and for taking the time to write a positive review. We are delighted that you were satisfied with our hotel and services. We hope you will recommend our hotel to your friends and colleagues. We look forward to welcoming you back to our hotel again. Sincerely, The Management Team, Arus Semarang Hotel
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Number of reviews per page
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