ARTOTEL Casa Hangtuah

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Overall Ratings & Reviews ARTOTEL Casa Hangtuah

Traveloka (221)
Other sources (3)
9.0
Exceptional
From 221 reviews
Provided by travelers on
Cleanliness

9.1

Room Comfort

9.1

Meal

8.8

Location

9.2

Service and Facilites

9.2

People often mention about ARTOTEL Casa Hangtuah
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Room Space (16)
Staff Friendliness (14)
Ambiance (14)
Bedroom (14)
Distance to City Center (13)
Bathroom (12)
Hotel Area (12)
Surroundings (11)
Accessibility (11)
Family Friendly (10)
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Traveler Reviews ARTOTEL Casa Hangtuah

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Customer reviews
Ilia V.
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Leisure
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9.4
/10
Reviewed 2 week(s) ago
It was one of the best hotels I've stayed in Jakarta. The staff are friendly, attentive, and very helpful. The housekeeping team is top-notch, and the 2M pool is amazing. Will definitely stay here again!
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A***X
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9.1
/10
Reviewed 7 week(s) ago
Homey if only for sleeping and going to the surrounding area.
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R***i
icon-Business
Business
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6.9
/10
Reviewed 11 week(s) ago
The sound of vehicles makes it impossible to sleep all night.
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1 people find it helpful
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Buchori M.
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Leisure
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10.0
/10
Reviewed 13 week(s) ago
Okay, friendly, clean, comfortable, easy access, city center.
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3 people find it helpful
vonny
icon-origin-TRAVELOKA
9.1
/10
Reviewed 14 week(s) ago
Clean rooms, great location, very helpful staff.
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1 people find it helpful
W***y
icon-origin-TRAVELOKA
10.0
/10
Reviewed 16 week(s) ago
Very helpful staff on premise information and friendliness.
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H***o
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 16 week(s) ago
Hotel wonderful to stay and warm friendly welcome by the staff hotel.
1 people find it helpful
C***y
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 19 week(s) ago
The hotel staff was friendly, the atmosphere comfortable, the environment clean, and organized. They helped me with a reschedule that couldn't be done through the app. Thank you.
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K***n
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9.1
/10
Reviewed 23 week(s) ago
A comfortable and clean hotel with easy access to strategic locations.
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b***a
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Business
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10.0
/10
Reviewed 25 week(s) ago
The staff are all nice 🤍 thank you for the very pleasant service
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1 people find it helpful
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Irwan
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Staycation
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9.7
/10
Reviewed 25 week(s) ago
All the staff were friendly, I like the location, even though at night sometimes it was quite noisy with the motor bike sounds, but overall it was good.
1 people find it helpful
I***a
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Staycation
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9.1
/10
Reviewed 26 week(s) ago
Friendly staff. Upgraded to a suite, very spacious. Visited during Eid al-Fitr and looking for accommodation near Pati Unus.
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S***a
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7.0
/10
Reviewed 26 week(s) ago
There was no valet parking, no notification that the queen bed was empty, the water in the bathroom was unstable, but the security guard was very nice.
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4 people find it helpful
S***d
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Leisure
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10.0
/10
Reviewed 28 week(s) ago
The best, cleanest, most therapeutic, most comfortable
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2 people find it helpful
A***q
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Staycation
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9.1
/10
Reviewed 28 week(s) ago
Staff were accommodating, nice rooms. Only downside was that my shower was not functioning properly.
1 people find it helpful
A***a
icon-origin-TRAVELOKA
9.4
/10
Reviewed 28 week(s) ago
Comfortable hotel, safe accommodation, suitable for family and staycation
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l***i
icon-origin-TRAVELOKA
9.4
/10
Reviewed 28 week(s) ago
Tempatnya bersiiih, kamarnya nyaman, pelayanannya ramah. Utk yg ambil kamar di lantai atas agau yg turun ke bawah, hrs siap angkut barang berat/ minta tolong ya, krn g ada lift disini. Parkir jg terbatas…. Tp diluar itu ini tmpt yg super nyaman…. Sampe anak sy minta extended
1 people find it helpful
L***g
icon-origin-TRAVELOKA
8.8
/10
Reviewed 32 week(s) ago
Try coming here because they're having a Ramadan promotion. And it just underwent a full renovation in August 2025. Book a suite with a pool view. The room is spacious, clean, and has a Qibla direction. There's also a free minibar. The bathroom is clean, but unfortunately the shower doesn't work. Breakfast is a set menu and can be delivered to your room. Unfortunately, because it's on the roadside, it can be quite noisy at night due to traffic. But overall, it's recommended.
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1 people find it helpful
M***M
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Staycation
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10.0
/10
Reviewed 33 week(s) ago
Now they have the room type with a mini bar and are also improving the facilities by adding room service meals and a spa. Well done!
3 people find it helpful
R***u
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 37 week(s) ago
everything is so nice, except sound of motor cycles at sarurday night was so loud, but understood it beyond hotel control. might be good to provide ear plug for guests. overall will come back again
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