HOTEL KUBAH 9 KENDARI

Explore HOTEL KUBAH 9 KENDARI
8.7
Very Good
From 244 reviews
Provided by travelers on
Cleanliness

8.6

Room Comfort

8.4

Meal

8.5

Location

8.6

Service and Facilites

8.5

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Staff Friendliness (31)
Ambiance (29)
Bedroom (28)
Room Space (27)
Taste (25)
Check-in/out Time (24)
Bathroom (24)
Accessibility (23)
Distance to City Center (22)
Family Friendly (21)
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Traveler Reviews HOTEL KUBAH 9 KENDARI

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20
40
Customer reviews
H***l
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9.7
/10
Reviewed 3 week(s) ago
The hotel staff is very friendly and it is close to the city center.
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Accommodation's Reply
24 Aug 2026
Dear Mr./Mrs. H*l, Thank you so much for taking the time to write such a positive review about your stay at Kubha 9 Kendari Hotel. We are delighted to hear that you were comfortable with the friendly service from our staff and benefited from the hotel's excellent location near the city center. The satisfaction and comfort of all our guests is paramount to our entire team. We look forward to welcoming you back on your next visit to Kendari. See you soon! Sincerely, The Management Team, Kubha 9 Kendari Hotel
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Andilla A. A.
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9.1
/10
Reviewed 5 week(s) ago
The hotel staff is friendly, the breakfast provided is always delicious.
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Accommodation's Reply
13 Aug 2026
Dear Mrs. Andilla, Thank you very much for choosing Kubha 9 Kendari Hotel as your preferred accommodation during your stay in Kendari. We are delighted and proud to hear that you were comfortable and satisfied with our service. Your compliments are a great motivation for us to continuously strive to improve the quality of service at Kubha 9 Kendari Hotel. We look forward to welcoming you back again in the future. See you next time! Sincerely, The Management Team, Kubha 9 Kendari Hotel
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R***n
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10.0
/10
Reviewed 5 week(s) ago
It's good, but the bathroom and toilet are not so good.
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Accommodation's Reply
13 Aug 2026
Dear Mr./Ms. Ron, Thank you very much for choosing Kubha 9 Kendari Hotel as your preferred accommodation. We are delighted that you felt comfortable and satisfied with our service. However, we apologize for the discomfort you experienced with the bathroom and toilet during your stay. We have shared this valuable feedback with our technical and housekeeping teams for evaluation and improvement to ensure your greater comfort. Thank you for your honest review. We look forward to welcoming you back again on your next stay with even better facilities. Sincerely, The Management Team, Kubha 9 Kendari Hotel
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Astagiri
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Business
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8.2
/10
Reviewed 6 week(s) ago
The staff is friendly and very helpful. Yesterday, a security guard helped me carry my luggage to my room, and he refused a tip.
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2 people find it helpful
Accommodation's Reply
13 Aug 2026
Dear Mr. Astagi, Thank you very much for taking the time to share your wonderful experience during your stay at Kubah 9 Kendari Hotel. We are very proud to hear that our staff, especially the security team, provided friendly and sincere service to assist you. Your honesty and professionalism in declining the tip is part of our commitment to unconditionally provide the best service to all our guests. We will immediately forward your compliments to the relevant team to motivate all our staff. We look forward to welcoming you back again in the future. Sincerely, The Management Team, Kubah 9 Kendari Hotel
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e***y
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8.5
/10
Reviewed 8 week(s) ago
The hotel is very noisy, I got a room on the ground floor near the parking lot so I was startled by the sound of vehicles coming in and out.
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1 people find it helpful
Accommodation's Reply
13 Aug 2026
Dear Mr./Ms. E*y, Thank you for staying at Kubah 9 Kendari Hotel and for taking the time to share your review on Traveloka. We sincerely apologize for the inconvenience you experienced due to traffic noise. As your room was on a lower floor near the car exit, your comfort and peace are our top priority, and we are deeply sorry that this inconvenience caused you discomfort and disturbed your rest. For your next stay, you can request a room on a higher floor or in an area further away from the car entrance and exit during the booking process. We are happy to provide a suitable room for your comfortable stay, subject to availability. Thank you for this valuable feedback for our internal evaluation. We sincerely hope you will give us another opportunity to provide you with a quieter and more comfortable experience in the future. Sincerely, The Management Team, Kubah 9 Kendari Hotel
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R***n
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9.7
/10
Reviewed 11 week(s) ago
Just pay attention when there is an event, because usually the check-in time is delayed.
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Accommodation's Reply
02 Jul 2026
Dear Mr./Ms. R*n, Thank you for choosing Kubah 9 Kendari Hotel as your accommodation during your stay in Kendari. We appreciate your feedback and suggestions. We are committed to continuously improving the services at Kubah 9 Kendari Hotel.
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F***i
icon-origin-TRAVELOKA
5.8
/10
Reviewed 12 week(s) ago
The check-in process took a long time, the room wasn't ready even though I'd paid through the app and had to wait hours to get the key, which was quite a long time. I was looking for comfort, but instead I was made to wait for the room. Time kept going by without any certainty whether the room was ready or not. I was moved back and forth to a temporary room because the room I originally booked wasn't ready. The hotel area was not very orderly, with lots of noisy children screaming and riding the elevator up and down. The bedroom was still not very clean because the fabric was dusty and stained, as if the sheets hadn't been changed. The security service was quite good, but everything else was terrible.
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Accommodation's Reply
02 Jul 2026
Dear Ms./Mrs. F*i, Thank you for choosing Kubha 9 Kendari Hotel as your accommodation during your stay in Kendari. Thank you also for your feedback and suggestions. We are committed to continuously improving the services at Kubha 9 Kendari Hotel.
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Ulfa K. S.
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Business
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6.0
/10
Reviewed 16 week(s) ago
There's a rat in the deluxe room. Too many ornaments make it look unappealing, too crowded with statues.
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Accommodation's Reply
18 May 2026
Dear Mr./Ms. Ulfa, Thank you for choosing Kubah 9 Kendari Hotel as your accommodation during your stay in Kendari. Thank you also for your feedback and suggestions. We are committed to continuously improving our services at Kubah 9 Kendari Hotel.
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Verified Traveler
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10.0
/10
Reviewed 17 week(s) ago
Good, friendly and polite service.
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Accommodation's Reply
18 May 2026
Dear Valued Guest, Thank you for choosing Kubah 9 Kendari Hotel as your accommodation during your stay in Kendari. We also appreciate your feedback and suggestions. We are committed to continuously improving our services at Kubah 9 Kendari Hotel.
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P***o
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8.5
/10
Reviewed 18 week(s) ago
The hotel is nice, close to the city.
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Accommodation's Reply
18 May 2026
Dear Ms./Mrs. Pu, Thank you for choosing Kubah 9 Kendari Hotel as your accommodation during your stay in Kendari. Thank you for your feedback and suggestions. We are committed to continuously improving the services at Kubah 9 Kendari Hotel.
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Verified Traveler
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8.5
/10
Reviewed 19 week(s) ago
The staff is friendly, the food is good. Room is comfortable.
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Accommodation's Reply
18 May 2026
Dear Mr./Mr. G*t, Thank you for choosing Kubah 9 Kendari Hotel as your accommodation during your stay in Kendari. Thank you also for your feedback and suggestions. We are committed to continuously improving our services at Kubah 9 Kendari Hotel.
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j***i
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6.5
/10
Reviewed 20 week(s) ago
Cleaning service can enter the room without confirming to the room
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1 people find it helpful
Accommodation's Reply
18 May 2026
Dear GE, Thank you for choosing Kubah 9 Kendari Hotel as your accommodation during your stay in Kendari. Thank you for your feedback and suggestions. We are committed to continuously improving the services at Kubah 9 Kendari Hotel.
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Windy w. h.
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10.0
/10
Reviewed 20 week(s) ago
Clean, good service, unique architecture
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1 people find it helpful
Accommodation's Reply
18 May 2026
Dear Ms. Windy, Thank you for choosing Kubha 9 Kendari Hotel as your accommodation during your stay in Kendari. Thank you for your feedback and suggestions. We are committed to continuously improving our services at Kubha 9 Kendari Hotel.
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W***a
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Staycation
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8.5
/10
Reviewed 22 week(s) ago
The hotel staff was very friendly and helpful at check in.
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1 people find it helpful
Accommodation's Reply
18 May 2026
Dear Ms./Mrs. W*a, Thank you for choosing Kubah 9 Kendari Hotel as your accommodation during your stay in Kendari. Thank you also for your feedback and suggestions. We are committed to continuously improving the services at Kubah 9 Kendari Hotel.
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Winda U. S.
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Staycation
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8.5
/10
Reviewed 28 week(s) ago
The hotel staff was very friendly and helpful at check-in.
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Accommodation's Reply
18 May 2026
Dear Ms. Winda, Thank you for choosing Kubah 9 Kendari Hotel as your accommodation during your stay in Kendari. Thank you for your feedback and suggestions. We are committed to continuously improving our services at Kubah 9 Kendari Hotel.
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U***l
icon-origin-TRAVELOKA
9.7
/10
Reviewed 28 week(s) ago
Room service needs to be improved. The staff are very slow and sometimes don't bring what's requested. Room amenities are still sometimes missing, like hand towels, soap, tissues, etc. They forget to refill them or something. Thanks.
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1 people find it helpful
Accommodation's Reply
26 Feb 2026
Dear Mr./Ms. U*I, Thank you for choosing Kubha 9 Kendari Hotel as your accommodation during your stay in Kendari. Thank you also for your feedback and suggestions. We are committed to continuously improving the services at Kubha 9 Kendari Hotel.
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U***l
icon-origin-TRAVELOKA
9.7
/10
Reviewed 28 week(s) ago
Everything was nice and comfortable. The only thing lacking was room service. For example, I called to request a hand towel, but it wasn't brought.
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Accommodation's Reply
18 May 2026
Dear Mr./Ms. U*I, Thank you for choosing Kubha 9 Kendari Hotel as your accommodation during your stay in Kendari. Thank you also for your feedback and suggestions. We are committed to continuously improving the services at Kubha 9 Kendari Hotel.
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W***a
icon-Leisure
Leisure
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10.0
/10
Reviewed 32 week(s) ago
Comfortable and clean, the receptionist is also friendly
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1 people find it helpful
Accommodation's Reply
20 Feb 2026
Dear Ms./Mrs. W*a, Thank you for choosing Kubah 9 Kendari Hotel as your accommodation during your stay in Kendari. Thank you also for your feedback and suggestions. We are committed to continuously improving the services at Kubah 9 Kendari Hotel.
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R***n
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Leisure
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9.7
/10
Reviewed 32 week(s) ago
Deluxe room, 3 days, 2 nights, with two breakfasts. The first breakfast was served directly at the restaurant. The second à la carte breakfast was delivered to the room, with the delivery time notified the night before. The food was delicious... The room was nice, with a prayer mat and a Quran inside.
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Accommodation's Reply
20 Feb 2026
Dear Mr./Ms. R*n, Thank you for choosing Kubah 9 Kendari Hotel as your accommodation during your stay in Kendari. We appreciate your feedback and suggestions. We are committed to continuously improving the services at Kubah 9 Kendari Hotel.
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h***l
icon-origin-TRAVELOKA
6.5
/10
Reviewed 33 week(s) ago
It's very noisy when there's activity in the hall, the sound can be heard in the room 😪
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Accommodation's Reply
20 Feb 2026
Dear Mr./Ms. H*l, Thank you for choosing Kubah 9 Kendari Hotel as your accommodation during your stay in Kendari. Thank you also for your feedback and suggestions. We are committed to continuously improving the services at Kubah 9 Kendari Hotel.
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Number of reviews per page
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