The staff did not provide services according to SOP, the room area was lacking, the rooms were lacking, there were many shortcomings.

It's really comfortable to stay here, the place is clean.

Overall, it was okay, but the room didn't look like it had been cleaned. The trash can was still full of trash, and the sheets and blanket were dull and stained, making my skin itchy (like there were fleas).

Please fix the wifi, it's hard to watch YouTube. The smart TV is good, but if it's not supported by proper wifi, it's useless. The shower knob is broken, please replace it. The sofa is broken. The rest is okay.

Comfortable and safe, the room is clean and fragrant, it has a smart TV

Recommended because it is very comfortable and also close if you want to go anywhere.

The hotel environment is clean, the atmosphere is comfortable and vehicle security is guaranteed, plus the staff is friendly.

Friendly staff during check-in and checkout processes

Very satisfied staying here, next time I go to Bengkulu I will stay here again.

The hotel rooms here are relatively inexpensive, but that doesn't mean the amenities are cheap. The rooms are clean, tidy, and spacious, the beds are comfortable, the staff are friendly, the location is central, and there's ample parking. There are also plenty of food stalls around the hotel, even until midnight, so you won't have to worry about culinary adventures.

I had made a reservation a day in advance through the app. I arrived at the hotel at 1:13 PM and was told the room wasn't ready. I waited until 2:30 PM, and they said it would be a little longer. I left immediately, and at 3:05 PM I received a call that the room was ready. There were also many receptionists, and they weren't very friendly.

Minus the lack of breakfast. Otherwise, it's great.

Hotel staff is friendly, the place is comfortable

the hotel is dirty. the service is good

Nice and comfortable, clean rooms and close to the city center.

Perfect, clean, comfortable, and suitable for vacation

Very satisfying service and fast check-in process

hotel staff are not friendly, lack of smiles at the receptionist

spacious, clean, comfortable room....

The hotel staff is very friendly, the rooms are also clean.