Overall Ratings & Reviews Cozrum Homes - Summer's House

everything is ok, will come back here more often, price is ok, clean and convenient

The hotel is also ok, convenient, comfortable and pleasant

The bathroom does not provide toothpaste and toothbrushes.

Very bad. Super dirty. Old stuff. Moldy. Like 2-3 years without cleaning. Bed is itchy and uncomfortable. Not worth the price. Like a scam. No place to post actual photos, I'll post them for everyone to see.

Very bad experience: - The bedding was very dirty and filthy even though it had been changed. - The space was moldy. - The water was very weak. - The online support staff was enthusiastic, but the on-site staff who came to ask for the key had a very bad attitude towards the guests. - When it was time to check out at exactly 12 o'clock, the staff knocked on the door and urged the guests to check out very loudly. - After staying for 5 days, they said they wanted to change to a bigger and cleaner room, but they said it was full, while I was the only one in the house. I don't want to post all the pictures because it's disgusting. - The automatic online model is very good, but because of this offline service style, it's also zero. => In short, it was a very bad experience, I will NEVER come back.

Friendly staff, very enthusiastic support. Great place to stay. Great experience.

Booked a room for 3 days but asked to clean the room and was charged 120k separately. First time staying at a hotel and being charged for cleaning

A truly horrible experience in life. From the room to the service staff. The attitude of yelling at the guests, the bed sheets were moldy, the room smelled of mold, the air conditioner was like there was no air conditioner, dirty. Even though I sympathized with Homes to handle the problem, they told the guests to wait according to the procedure (Homes' fault, waiting for Homes to resolve the problem meant they were about to check out (I stayed for 2 days)). No response, no notification to the guests, waiting for the guests to ask and get angry before answering. The worst horror I have ever experienced when sleeping on a dirty bed in a room with a foul smell.

Clean, fully equipped, good price, soundproofing is not good.

The room is clean but the shower water is not hot.

It is a self-service system but it works unprofessionally * I booked a room for check-in time at 8pm, but for personal reasons I could not arrive at the hotel until 11pm. At 10:45pm, a staff member called me to give me my ID card information to do the automatic check-in procedure. For example, if I arrive at 8pm as scheduled, how can I enter the hotel? The hotel gate is locked, there is no staff at the hotel. * After that, I had a little problem entering the code to get the room card, calling the hotline all kinds of things but it was not possible while it was already 12am. The next morning, the staff reported that there was no staff on duty last night, even though it was the weekend. I was quite upset. * The hot water system is not working. The dryer only dries for 1 minute and then turns off after 2 minutes. Overall, the service quality is poor.

Instructions for private self-check-in, however the room door is not soundproof. At night people playing in the hallway can still be heard clearly.

Room in the center of District 10, walking distance to Su Van Hanh or 3/2. Room is not very new, bathroom is a bit small. But for the price, it is very suitable.

The hotel is quite comfortable and convenient, the rooms are clean and close to the center, making it very convenient to go anywhere. The price is cheap, highly recommend. I booked this room to hang out with an idol, so I'll temporarily post a photo of hanging out with an idol, hihi

The room is small, the equipment is not good, the soundproofing is poor, the cleaning is not very clean, the staff responds to support messages quickly.

Easy check-in and check-out, room has enough hair dryer, iron, microwave and other equipment.

The hotel offers self-check-in, but on the day I arrived I still did not receive a check-in confirmation. It was not until I called that the hotel contacted me, and in general, I laughed and joked. By the time I entered the room, it was very dirty. From the sofa to the bed sheet, the toilet, the room is cramped, but for the price of 400, you don't need a big room. However, it needs to be clean but it's very dirty here, the floor is quite squeaky, you should consider staying somewhere else 🥹🥹🥹

The hotel does not have support staff, when calling, no staff answers the phone, the room is closed and cannot be opened without staff assisting, but asking to open the locked door is like asking for more money to open it, while I The baby was locked inside and had to rely on the ward police, who only asked people around for help, which was inconvenient. In the end, the baby was locked inside and everyone supported him. The toilet was damaged and there were no eating utensils. After drinking, I booked an apartment for convenience, but I unexpectedly entered the apartment and was underwhelmed

1. Hotel hygiene is not good, entering the room has a very unpleasant smell, like the smell of using too much detergent 2. Sound insulation is too bad, it is difficult to sleep at night because of the surrounding room noise, waking up early in the morning also because of the noise

The room is exactly as pictured. Beautiful, fully equipped, and convenient. However, it would be better if the walls were soundproof, because when I rested, the sound from the rooms next door was very noisy.