
Mismarsanaki B.
5.4
/10
Reviewed 2 week(s) ago
Dirty... no cleaning service... don't make it a hotel if you don't have a cleaning backbone... Towels haven't been changed for 3 days... the property in the room is damaged and not fit to be occupied (broken chair in room 103).
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Accommodation's Reply
23 Sep 2026
Dear Ms. Marzanagi B., We are deeply sorry for your unpleasant experience at Cove [N/A]. We will take this matter seriously. Your feedback is invaluable in improving our services, and we hope this negative experience will not cause you to reconsider your future stays at Cove. If you have any further concerns, please contact the Cove team so we can assist you further. Have a great day!
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