Overall Ratings & Reviews The Exquisite HaLong Hotel

so awesome i want to go back

Friendly staff, check in and out procedures are very quick. Room is clean and relatively nice. Delicious buffet breakfast. Unexpectedly, with a room rate of only nearly 600k on weekdays, there is such good service. Will definitely come back.

Convenient location. Easy to travel, clean room, toilet, delicious breakfast, should experience it.

The rooms at this hotel are very clean and comfortable, with full amenities such as TV, refrigerator and private bathroom. The staff are very friendly and helpful.

More than a year ago I went to this hotel under a different name. Now it probably changed owners to another name. I feel like everything is a bit worse now than before.

Big room, clean, very enthusiastic staff

The first time at the exquisite hotel in Ha Long, I felt that a room space seemed very okay. There was nothing to complain about from the ground up to the room.

Friendly staff, room is a bit moldy, poor soundproofing but reasonable price

Friendly staff, central location

Not cleaned thoroughly. Trash bin still has condoms. No tissue. Sink looks old and dirty after being washed for a long time. Poor soundproofing, but breakfast is ok. 2/5

I was fined 100 for smoking hiccc. Partly because I didn't read the notice at the counter and also checked in, the receptionist advised me about the rules so I don't know 🥲🥲

Traveling and just wanting to sleep in the room is better than going out 😭😭😭

I want to stay here forever and never go home again 😭

Hotel is clean. Breakfast is basic, but around the hotel there is nothing. You need to get a taxi to the bay area, which is 10 minutes away.

Receptionist very friendly and professional

friendly, enthusiastic staff

Soundproofing is not very good, friendly receptionist, room is ok for this price range

The room was clean and warm. However, I went during the off-peak season so the area around the 7-color area was very sad.

Friendly and enthusiastic staff

The actual room and the pictures on the app are 90% the same. The room is clean and comfortable, the hotel is quiet, suitable for couples or families. The staff is also friendly and cheerful, I asked the kitchen to put the lunch box and the bag of squid rolls in the kitchen refrigerator and they were very enthusiastic to help. Breakfast is also ok, the kitchen lady also asked me if I wanted anything else to fill my stomach, 10 VND. Unfortunately, I arrived when the hotel was repairing the terrace and jacuzzi, so I couldn't go upstairs to enjoy the view. If I go to HL again, I would still choose this hotel, it's worth the money.