Belstay Milano Assago

Explore Belstay Milano Assago
8.4
Very Good
From 459 reviews
Cleanliness

8.8

Room Comfort

8.6

Service and Facilites

8.8

Traveler Reviews Belstay Milano Assago

Number of reviews per page
20
40
Top reviews
Laura
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

I was slightly sceptical before arriving because of some of the mixed reviews, but I honestly can’t really fault this hotel. I booked it as a base for me and my 11 and 13 year olds for visiting Milan and Lake Como. I booked the classic triple room, the cheapest option as we would only be sleeping in the room, and it was a perfect choice. A large, clean room with everything we needed (kettle, fridge, tv, wifi, daily cleaning.). The staff at reception were always very helpful. The free shuttle to and from the metro was invaluable and we used it twice a day every day, with very friendly drivers. The pool was very clean and pretty with free towels. We didn’t use the restaurant, but grabbed breakfast every day from the autogrill next door to eat on the train, and had sandwiches from there for dinner several times after getting back in very late too. There is a grab and go sandwich service in the lobby but we preferred the prices and choice at the autogrill. It’s not a resort hotel and you do need to drive (or taxi/shuttle) to leave the hotel as it’s on a motorway, but we knew all that before arriving. The sound proofed rooms meant we slept very well (appreciated after 20k steps a day!) It ticked every box we needed. I would definitely return for the same type of trip again in the future.
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Steven
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

From check in to check out the property looked amazing. Food was okay. The pool was a nice addition but closes early. Unfortunate if you spent the day out on the town and wanted to return for an early(8:00 pm) dip. All closed up. The most major inconvenience is the AC. The rooms are pretty locked in between 75-80 F. Great in the winter. Sucks in the summer. Every attempt the staff made to appease us failed. The room just got hotter as the day progressed. Thermostat was set to 22 C. Temp was reading 26.5. Hot outside equals hot inside.
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Madeleine
icon-with Children
with Children
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The property is well kept and clean. Front staff are very friendly and helpful. I encountered an unpleasant situation with the dining staff. Maybe it was a bad night or busy night, but I strongly recommend for the management to ensure that all diners are treated timely, fairly and not prioritized some guest based on a specific race. Please respect the do not disturb sign. Upon leaving I made sure to put a do not disturb signs, because we were in a rush and left things open. Upon my return, it was clear that someone was in the room and made the bed. It made me uncomfortable knowing we had our items open. The night before leaving, we noticed a few things missing from our luggage’s including our daughter shoes that she wore two nights before. Not sure if it disappeared on its own, but I left me wondering…..I didn’t alert the front desk, at that point I just wanted to leave, and I checked out early morning the next day. Shoes or other items can be repurchased, but feel unsafe in a room your paid for was not okay.
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Roger
icon-with Friends
with Friends
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Bit out the way, definitely need a car if staying here, lovely views from room over the pool and the country’s. Could do with more than just one coffee sachet in the room. Staff were lovely, hotel very clean. The restaurant menu was a little basic, nothing special or much Italian on the menu more steak, burgers and pizza.
Mohamed Mehdi
icon-Family
Family
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Even though the hotel was very busy. There was an even at the hotel. The staff and the services were excellent. The rooms are big and very well organized. Highly recommend Thai hotel
Maria
icon-Friends and family Family
Friends and family Family
6.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

The hotel was ok. The staff was friendly and helpful for the most part (ice and ordering food at the hotel restaurant.) The breakfast was great with lots of different options. My suggestions for this property involve the wi-fi signal, air conditioning and signage. Unless you’re in the lobby area the wi-fi signal was unreliable. Unless you speak to the front desk the air conditioning is subpar. You have no control of the temperature in your room. This was the most disappointing part of our stay even after requesting a colder temperature several times at the front desk. My family often woke up throughout the night because of how hot the room had become. The restaurant served the same special every night and even though we loved the cheesecake with hazelnuts and berry cream we felt there should have been more options. The hotel is beautifully decorated and the pool area was very nice. Finally, I suggest better signs and/or more signs showing directions to the hotel entrance. Several taxi drivers kept stopping at the restaurant door that is closed and there is no access to it because they couldn’t find the front entrance to the hotel. Overall, things were alright and there is room for improvement. While breakfast was great, dinner could be better. While the hotel lobby is nicely decorated you needed to be careful walking to the pool area without tripping over a mountain of towels. I honestly don’t think I would return just because of the a/c and wi-fi issues.
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Akbar
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Great place away from city hassle, it was quiet and comfortable with free parking.
Joseph
icon-Family
Family
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Clean room friendly staff convenience for car by the highway, 1.4km from Metro station park near the Assago mall.
Nicolas
icon-with Partner
with Partner
8.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Very good hotel with friendly staff. Only negatives were that they were not authorized (?$ to help with making restaurant reservations. Or securing train tickets. Other than that very good hotel all the way around with free shuttle to the Metro station.
darren
icon-Business
Business
2.0
/10
Reviewed 35 week(s) ago

Hotels.com verified review

AVOID! Not a great hotel. Room was 28 degrees and apparently they won’t turn the air conditioning on. Can’t open the window as too much noise from the busy motorway. Didn’t sleep at all!
Michael John
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 41 week(s) ago

Expedia Group verified review

breakfast was good but everyday same menu for long stay in hotel ...boring to eat same meal.
Keith
icon-Leisure
Leisure
8.0
/10
Reviewed 52 week(s) ago

Expedia Group verified review

Always a good choice
CATHERINE
icon-Business
Business
8.0
/10
Reviewed 57 week(s) ago

Expedia Group verified review

Staff was friendly and professional, facility is kind of old but clean, and closer parking space was limited and the farther one was dark with unfinished road surface. There is a 24-hour gas station right in front of the hotel which was convenient!
peter
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 62 week(s) ago

Expedia Group verified review

I didn't realise it was on the motorway, which was my fault for not doing any research, but it was a fantastic touch running a shuttle bus all day and night long ( up until 10.30) i would definitely stay there again.
Simon
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 63 week(s) ago

Expedia Group verified review

Exceptional value - free shuttle is perfect. Great pool. Good breakfast.
Irina
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 63 week(s) ago

Expedia Group verified review

Nice hotel but location is terrible!
Milan
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 63 week(s) ago

Expedia Group verified review

Very nice hotel and close to the highway. Great spacious room and awesome breakfast.
German
icon-Family
Family
10.0
/10
Reviewed 65 week(s) ago

Expedia Group verified review

Friendly staff, great breakfast, rooms nice and clean
Cheryl Ann
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 67 week(s) ago

Expedia Group verified review

Nice property. Way out location. Taxi service inconsistent prices.
Mohammadali
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 69 week(s) ago

Expedia Group verified review

Everything was good other than cleanness of the room bathroom and shower had molds. Bed bugs and bites was the result of it.
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