7.0
Pleasant
From 100 reviews
Cleanliness

7.0

Room Comfort

8.0

Service and Facilites

7.0

Traveler Reviews Del Mar

Number of reviews per page
20
40
Top reviews
Matthew
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Great stay, the service was excellent and thè staff was very helpful and friendl. Also, the breakfast that they serve was great. The place was clean and Donna the host is the absolute best. She goes above and beyond her normal duties to make sure all the guests that comes for breakfast are serve and eat in a clean environment.
piero
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Excellent location, staff was very nice! Walking to everything
Karen
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

The parking situation sucks but the rooms are clean and big they have everything (stove, coffee machine, microwave)
Emily
icon-Leisure
Leisure
6.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Nice property and great location
daniel
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

very clean and spacious
Amanda
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Unfortunately, my experience at this hotel was not great. While the room itself looked okay at first, I quickly noticed a serious termite problem — they were literally everywhere, which made it really uncomfortable to stay in the room for long. Another major issue was the setup: check-in wasn’t even at the hotel I booked — it was at a completely different location owned by the same company. They apparently own 10+ hotels in the area, and everyone has to check in at one central place. The line was long, staff seemed overwhelmed, and it felt chaotic. To make things worse, breakfast was at yet another property — not even in the same building. I had to walk quite a bit just to get there, which was really inconvenient, especially in the morning. It felt like I was bouncing between hotels for everything except sleeping. In short, while the price might look appealing, the lack of organization, pest issue, and hassle of walking to different hotels for basic services really ruined the stay. I wouldn’t recommend this place unless they make some serious changes.
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Roxanne
icon-Friends and Family
Friends and Family
2.0
/10
Reviewed 27 week(s) ago

Hotels.com verified review

There is several properties, all in different locations under one umbrella company. No ice, no coffee, not beachfront, pool and breakfast in different buildings, A RESORT FEE, which this is the furthest thing from a resort, ridiculous. All of the reasons I booked this place over others were not real. The room itself was super bare bones, cut pieces of qood instead of furniture. Upcharge for everything. This is not ok.
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Vitalii
icon-Friends and Family
Friends and Family
2.0
/10
Reviewed 28 week(s) ago

Hotels.com verified review

Terrible condition of the room. There is mold in many places, peeling paint, non-working plumbing. The shower head did not work, the safe did not work, the air conditioner did not cool. Overall, it was a terrible experience, I do not recommend it to anyone.
Vitalii
icon-Friends and Family
Friends and Family
2.0
/10
Reviewed 28 week(s) ago

Hotels.com verified review

Terrible condition of the room. There is mold in many places, peeling paint, non-working plumbing. The shower head did not work, the safe did not work, the air conditioner did not cool. Overall, it was a terrible experience, I do not recommend it to anyone.
Vitalii
icon-Leisure with Friends
Leisure with Friends
2.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Terrible condition of the room. There is mold in many places, peeling paint, non-working plumbing. The shower head did not work, the safe did not work, the air conditioner did not cool. Overall, it was a terrible experience, I do not recommend it to anyone.
Marlo
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Close to the beach
Dennis
10.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

The best of you foo fighters
Alycia
icon-Friends and Family
Friends and Family
6.0
/10
Reviewed 38 week(s) ago

Hotels.com verified review

The location was amazing. A 1 mintue walk to the broadwalk and beach was the selling point here, and honestly the only reason to stay here. We didn't know until we got dropped off that the hotel main office was 3 blocks away for check-in. There was one small sign and it took us quite awhile to see it. Once we made it there, we were given a room in a different hotel (they own a bunch of them in the area, as we found out eventually, but we're not told during check-in, just given our room number and building number even though they all have namesand aren't identified by numbers, at least not clearly). We were given incorrect directions and walked in the wrong direction for a bit until we figured out it was the wrong way. The room wasn't dirty, just clearly a lot of moisture and water damage everywhere. The floors were broken, the curtains in the bedroom didn't fully cover the window so if someone walked behind the building, they could easily see in. There was an AC unit in the bedroom which was nice. The free breakfast was several blocks away, basically bread, 2 kinds of bagels, a croissant, 2 kinds of fruit, 3 cereal dispensers, room temperature cream cheese, american single slices, and hard boiled eggs in a large bowl. We went one time and decided it wasn't worth the walk. So, overall, not a great hotel but the location was amazing if you don't care too much about the things I mentioned.
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Christoper
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

Staff were very friendly...Donna was very friendly and helpful every morning at the Continental Breakfast. The location was so perfect...just steps from the Boardwalk and Beach.
Phil
4.0
/10
Reviewed 38 week(s) ago

Hotels.com verified review

This place is very run down. There are no glasses, cups, plates, or utensils in the room. The air conditioner in yhe room is so noisy, literally every 10 minutes, it makes a loud noise, like its pumping water out. The gap in the door is probably close to an inch. Would not stay here again.
Andrew
10.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

The staff is friendly and the rooms are nice enough.
Vitalii
icon-Business and Leisure
Business and Leisure
2.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

Horrible hotel!!! The rooms are dirty, there is no working equipment in the bathroom. The bathroom door is almost falling off the wall and has a huge hole. The air conditioner does a very poor job of cooling the rooms and this is only in February. The area is dirty and unkempt. I DO NOT RECOMMEND!!!
Jasmine
2.0
/10
Reviewed 43 week(s) ago

Expedia Group verified review

Dangerous and unsafe property!! They negligently double booked my room. On my second night when I was in bed in my underwear a strange man entered my hotel room. Thankfully I was able to get him out safely. And when I called the police they blatantly lied to the police and said it was impossible for two guests room keys to open same door. And refused to show the police the camera footage citing a need for a manager. When I went myself to ask for it I was told a manager would call back. No apology and basically sticking with their story. Well I was recording a work video and you can hear the man enter my room. While I am talking to the hotel about this grossly negligent and scary incident of a stranger netting my hotel, another guest heard the discussion. And then tells me she witnessed the man who entered my room try and get new keys and they told him to re-enter my room!! Which thankfully he refused to do!! Management has not called me and I will be contacting a lawyer, the better business bureau and anyone who will listen about this scary scary hotel!!
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Susan
2.0
/10
Reviewed 43 week(s) ago

Hotels.com verified review

This place was a big disappointment!! Not what was described at all. They provided nothing shampoo or soap as viewed in pictures here didn’t exist. Termite infection see my picture. Every amenity was al a carte see my picture. They charged me for parking also wasn’t in the description here. The staff is rude to all customers. The other patrons in our building were outside every second smoking pot. There were left overs everywhere and all the tables outside had burn marks. I invited my nephew over he refused to bring his child there because of all the drug users. Which I can’t blame him. I feel I deserve a partial refund because of all of this but doubt it will happen.
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Nippa
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 44 week(s) ago

Expedia Group verified review

Would have appreciated an extra pillow or blanket. Location was amazing though and the room was clean.
Number of reviews per page
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