Room felt large and was clean. Could only see one worker during our stay. Asked for a cot for the room, there was none available. Asked for robes, looked and couldn't find any. Asked for extra bedding/blankets, said they'd bring them up and they never arrived. Booked the hotel since the listing said it had a pool. After booking we got a message saying the pool is closed. Other than those things, the hotel was pretty good.

The breakfast people didn't do a very good job, had to be told thing were running out

On average, what u are expecting from a Best Western hotel

The lady who checked me in was fantastic! Super friendly and was very helpful. The breakfast was perfect, lots of variety to choose from. Overall a great stay and I would definitely go back

Very nice

We stayed in several different hotels for our holidays and this was the best one by far!! Staff was all very nice, the room was very big for our family of 4 and very clean. The AC was broken in our room but they informed us before checking in and gave a discount on the room. The pool was also put of commission but said we were welcome to use the pool in the hotel next door. Was also the best priced hotel we stayed at. Would definitely recommend.

Good stay, new building, pool was closed

Convenient location, easy on-site parking, nice large rooms, the food at breakfast was good. Main disappointment was the use of disposable plates, bowls, cups and cutlery at the breakfast service from a sustainability perspective.

Great hotel location - walking distance to the good restaurants. Excellent rooms. Very comfortable beds. Ample parking available. Friendly staff. The coffee and tea bar was well stocked. Breakfast was tasty.

Just great; from check in to check out

Hotel us clean ane neat

The floor was sticky and turned our socks black in our room. The pool and hot tub were closed. Other than that it was great.

Everything was really good. Not finding out about the pool not being available until check in was disappointing.

Nice clean hotel. It was best hotel in the area. Breakfast was included, but not recommended. It was very limited

Great

Great stay, would definitely come again. The breakfast especially is really nice and worth the price paid in my opinion.

The positive was the staff, friendly and helpful… THE ROOMS DO NOT HAVE CURTAINS. When I’m paying hundreds for a room to SLEEP in, after a long day of driving, I don’t want to be woken up by the sun before 6am… just ridiculous. Baffled how a chain like this can allow such a thing, have stayed at BWs many times happily but this has ruined them for me. Also, was not informed pool was closed, and the facilities we were allowed to use next door aren’t well maintained either (hot tub and fitness room out of order), but I would have been fine with that if we had CURTAINS.

very clean and comfortable

We stayed one night on the way to Grande prairie from Vancouver. Very comfortable beds nice staff very clean hotel & very convenient

Staff was very helpful