Overall Ratings & Reviews Áurea Casa Palacio Sagasta By Eurostars Hotel Company

Great hotel. Perfect location

Beautiful property, very clean, nice and friendly staff.

Absolutely excellent. The pinnacle of contemporary hospital. Staff, room, location all excellent.

This hotel, situated in Old Town Cádiz, the oldest town in W Europe, has managed to completely strip all of the historical details from the rooms and from most of the building. The rooms are white w fake wood floors and cheap linens. Every detail is so basic it could be found at a Marriott. The cheap art is boring. The room was advertised at 500$ night but I paid less. I was sorry I had to spend two nights here. What a bore. And be careful with the show drain. It will trip you.

Hotel was very nice , relatively new and very well equipped . Had huge bed , very nice bathroom and all the king of amenities you would expect including table and two chairs with one exception, no where to put your case. We don’t travel light we had a large and a medium case we ended up with the medium one on the table we did not unpack that one and unpacked the big one and stood it in the corner . Ended up all good but classic looks over function in terms of design . The breakfast area is small and heavily used but worked very well serving great food and even cooked to order eggs. The location was fantastic even given Cádiz old town is already go packed but we had a nice mini market and an Irish pub with good Guinness 20 paces out the door . Great bars (Havana very good) within 75 yards, a few hundred to the museum and a tourist bus stop . Only 10-12 mins to the Cathedral passing all the shopping and eateries / bars you could ever want . Would definitely stay again .

Comedor y bufett de desayuno, excelente. Vuelvo con gusto

This hotel is a hidden gem — beautifully designed and perfectly located. The service was outstanding, and the staff made us feel completely at home. Our room was spotless, spacious, and incredibly comfortable. We couldn’t have asked for a better stay.

What a gorgeous hotel and beautifully renovated. Awesome location for walking to most everything and the staff were so friendly. The breakfast is a good deal for being fairly small in size. We had excellent food there to start our day.

Super clean with home comforts. Friendly helpful staff, great breakfast. Good central location. Don’t usually leave reviews but this one is worth it.

We checked in and did not get the room we paid for but also the perfume (cleaning products or deodorizer was so overwhelming we could not stay in the room. The new room was lower floor with ally noise. Bed had hair and some water bugs. We only stayed because it was prepaid. NEVER again! Slept fully clothed.

Beautiful hotel, great location, comfortable & luxurious rooms and bathrooms. WiFi substandard but overall a great stay.

What a special hotel. The location was fabulous, walking distance to everything. Our junior suite, room 401 was spacious and quiet.

First impressions were "Wow". Beautiful hotel and perfect location. Bed very comfortable. Reception staff helpful and friendly. However, we stayed 3 days and it became clear the hotel was lacking . They advertise that there is a bar - there is not. There is a table in Reception with complimentary wine and cava, water. My husband doesnt drink wine or cava! A small, unpersonal lounge to drink the lukewarm drinks. They advertise a Spa. Yes there is a spa, small sauna and steam room (2people) and a plunge pool with one jet. You cannot swim in it. We booked it first day and were not told it was €25 per person!!!! Almost half the room rate. It was not visible anywhere that there was a charge. I only discovered this by clicking on a QR code in the room. This was only way to find out about services. I did complain to Reception and the charge was removed without question. Lastly, although room was very quaint, it was dark and felt like a dungeon! Only 1 window looking out to a wall with no light whatsoever . Very clostraphobic. We never knew what weather was like until we got outside.

Excellent location. Clean and beautiful hotel.

Great location, room on the small side but acceptable for such a central location and historic building. Breakfast was absolutely fantastic, among the very best I've had in Spain.

Among the most luxurious hotels in the area. Very clean and elegant hotel. Would definitely stay again if returning to the city.

Absolutely fantastic hotel in the heart of a beautiful city. Would recommend this hotel and would love to.stay there again. Really felt the staff went out of their way to make it special. Breakfast was lovely, room was spacious and comfortable

We loved this hotel even though the room was small. It was clean. Nicely decorated. Good staff. In a very walkable area. The only thing we didn’t like is that they don’t have parking or valet and there’s very little help with the luggage. Also you can’t drive up to the door. The streets around it weren’t so clean, but that’s not the hotels choice… The AC of the room kept turning off at night, so the climate didn’t help. Other than that, it was great!

Had expected this to be a luxurious boutique hotel. It was clean and in the center of town, but it was not what we expected. The hotel seemed to be understaffed. I felt that the photos online made the hotel and room appear significantly more luxurious and elegant than in real life. That said, the hotel was very clean, the staff was nice, and I really appreciated that the hotel placed some pastries in our room for my wife’s birthday. As other people have noted in their reviews, this hotel is located on a pedestrian only street and it’s not possible for a taxi to drop you in front of the hotel. You must get dropped off down the street. There is a Dia market on the corner that’s a good place to get dropped off. And you should not expect any assistance getting your bags from the taxi to the room.

This is a wonderful hotel in a very historic building. The room was extremely comfortable with a very comfortable bed and excellent shower. The service was amazing. The only downside is no proper window or view, but that is just the nature of the building.