Overall Ratings & Reviews Old Town Luxury Suites

All was wonderful, close to everything.

We thoroughly enjoyed our stay at HOLT - Old Town! Yes there are stairs to climb, and yes it is a vibrant, busy part of town, so if these things do not appeal to you do not stay here. Check-in was easy. We got the info via email and everything worked smoothly. The room was nicely appointed and very clean. The bed was rather firm but still cozy. The bathroom had plenty of amenities, but no body lotion or make-up remover so be sure to pack those items. It, too, was very clean. Nightlife around the hotel is hopping, but not as lively as other locations in Old Town. We did hear voices and music until all hours of the early morning - this did not bother us though. Food options around the hotel feel endless. There's not a lot of shopping beyond a couple of souvenir stores. It's a very walkable neighborhood and we felt safe at all times. We would certainly stay at HOLT Old Town again!

The location of the hotel was great right in the area of Old town but away from the loud noise. The check-in process could be simpler by sending an email to inform guests of the check in process because I was completely unaware until I got to the hotel close to 11pm and had call a NY several times before I reached someone for assistance and even when I did the instructions given took several attempts to work and calls and messaging back and forth. Very frustrating. The room was quite nice! However, when using the shower water pretty much goes everywhere due to not having a shower door and the drainage not working adequately to keep the water from wetting most of the bathroom floor. Several towels were used during my stay to prevent a possible slip and fall from all the water. A microwave could be useful as well but not a total necessity. Overall not bad tho!

Good location in Old Town

Loved the property and was able to relax as soon as we walked in. The location is perfect as you're right on top of a caffe, and just about anything you need within walking distance of the location.

First, never stayed at this property concert before, No front desk staff, but that said when I called HOLT, they handled things. That’s a positive. Yuh do need to buy insurance through them, although optional you never know what will be claimed after the fact from a country location you don’t live. I did get locked out of building, but it got resolved. Location was central to everting. Roiom very nice. A/C unit was odd to operate, but fashionable. Lots of positives, but it is a unique experience and thus enjoyed. Sorry if this seems mixed, but it’s different to traditional stay.

The rooms are absolutely gorgeous and have everything you need for your stay. The location is right in the Old Town so there's lots of restaurants and bars nearby. The communication with staff before and during our stay to make sure check in and check out was smooth was brilliant too. We had a suite on the top floor (there is no elevator fyi) and the room was very spacious with a huge skylight window.

Amazing little room! Was in an ideal location as well perfect price and the cleanest place we have stayed in! 10/10

Very central, clean, excellent service, staff very helpful and supportive

Location was perfect for walking around Old Town! The apartment was so beautiful, lovely decorations, beautiful chandelier and balcony. You can easily walk to the history museum and Palace of the Parliament. Cleanest apartment/hotel I’ve ever stayed in. Highly recommend.

I have been entirely ripped off of the money I have paid and urge travelers to be aware that The Holt Team make no effort to ensure a good customer experience and make promises they can’t keep. After payment I was sent an sms buy Expedia saying “ Expedia.com. Hello Warren Hammond. We're confirming your stay at HOLT Old Town from Jun 5, 2022 to Jun 7, 2022 (Expedia itinerary #72317339523439)” so to me I was confirmed. The HOLT team then sent me a questionnaire moments before I arrived and would not allow me access to the residence until I had filled out their quesironaire. Despite me repeatedly telling the HOLT Team that I had not data at all as I had just arrived in Bucharest and I had no wifi although I would gladly fill this questionnaire out in hard copy they they said “I had refused to fill this a paper work out and I was refusing to meet their conditions” so they weren’t hearing me Or interested my legitimate reasons. They also constantly wished to argue this point with me and they promised to review the situation with the management team in the USA and let me know if they would refund me for the money paid despite me never even accessing the premises. Three days later they have not come back to me. They have not updated me. They have not given back my money for service and product never used. We all know that as consumers this is disgusting and entirely unethical. Holt taking my money, not allowing me access to the premises and then not refunding me, this is theft!

Amazing atmosphere, cozy and lovely , marvelous decoration

Absolutely beautiful room, very clean and perfect location in Old Town. Contactless check in/out was very helpful, I would stay here again.

This hotel is immaculate and the rooms have lots of little touches which made our stay more comfortable and even more enjoyable. Spotless throughout and luxurious room and bathroom, our balcony was lovely and got the sun in the afternoons. Emails from staff were lovely and attentive and the app on the phone with maps and travel tips was excellent, we loved our stay and hope to come back again, thanks

Amazing place to stay in right in the heart of Bucharest! Lots of space, comfort and attention to details. It is very central, however it is very quiet inside. Highly recommend!

Todo muy bien, cama comoda, baño limpio. En la primera planta se escuacha ruido de fuera. Faltaban el champú y gel de ducha que estaba mescalado con agua en el dispensador.

- Appartment is beautiful. - Location is great especially when you want to experience the night life. - Bedsheets and shower were clean. One👎 - The mattress and pillows are way to hard! - I give the bed a 4 (score).

Todo fue muy bien, lo mas que me interesa es dormir bien y es uno de los pocos alojamientos bien aislados contra el ruido de la calle.

Great spot in the heart of bucharest old town, really quiet though. Very clean, large room, nice furniture, comfortable bathroom and cosy bed. The only bad thing I could said is about the stairs, as we were on the third floor and there's no elevator.

So, Accommodation was great. Location was perfect, it was clean, comfortable etc. There is no complaints about it, I would give strong 9. Unfortunately for check it they require you to send scan one of your ID document, plus selfie with that document which is, as we all know not really "safe" Sharing any kind of ID documents via internet is huge "red flag" So if you are not comfortable with sharing your ID documents chose different place.