Bleach the smelly shower curtain. Improve the grounds. The entrance drive needs areas of kerb stones and gravel, redone. Get an English language (not Al Jazeera) rolling news channel on the tv system. Offer pancakes at breakfast since there is a chef already on-hand to make omelettes.

The room was clean with a comfortable bed. I had a balcony along with a nice view. The hotel lobby was nice and staff were helpful. What i didnt like was the tub in the bathroom as it was deep and high which made it difficult to shower. I slipped when climbing out. Also the checkout process was terrible and I had to pull out my credit card again to complete payment, sign a document and then was able to leave. Why isnt this done up front when you are obviously in a rush at checkout if you are headed to the airport. At 4am, i was not in the mood to go thru all of this and I just wanted to drop the key off and leave. Please improve the checkout process.

Parking area are ok but I don't understand why I should pay for parking if I stay in this hotel. Just in Romania happens things like this. I will never reserve room in this hotel

No heating when I was staying I catch cold in the Hotel. Hotel need urgent renovation I do not suggest any of you. Stay away from this hotel

Classy hotel. Super comfortable bed. 10 mins walk from Old Town. Near mini marts and restaurants. Would highly recommend

Excellent location. Rooms large

Nice

First our towels had rust spots on them. restaurant on main floor was closed and the Bar & Restaurant on 21st floor had very expensive prices. We had to go out in the rain to find another restaurant to have dinner. Swimming pool closed at 9.00pm and at 8.30 we were told not to enter bc closing time is soon. Very low on the grade...I would suggest to be coted as 3.

The breakfast place was very clean with a lot of obtions...

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Was just ok.

Not a five star hotel

Super 😊

Nice option

I was really impressed by the quality of service as well as the overall experience, including dining, easy parking, safety, quietness, convenience, just to name a few. Food was great, too.

Good location but teribile hotel We had no hot water for 2 days we stayed there Better hotels around this property for the same money or less you have allot of other options

This is not a 5-star hotel any more, it changed ownership five years ago and has gone downhill. It used to be named the Intercontinental Hotel but now the Grand Intercontinental Hotel Bucaresti is a different hotel, a few blocks away (across the street from the Novotel). Be aware of this. We loved the Grand Intercontinental Hotel Bucaresti, but this Grand Hotel is not the same standard. No hot water for the shower. TV did not function, no channels connected, concierge could not find the problem. Musty oldish smell in the hallways after leaving the gorgeous lobby, felt like false advertising. Small balcony overlooking the Parliament and Old Town was advertised, but was locked, inaccessible to use once we got to the room. Dark lighting, we were actually depressed, why not have a bright atmosphere in the room? Toilet-paper holder was broken so the roll slid off onto the floor each time when using the toilet. Breakfast was okay but not 5-star, it was in a big open conference room, not a nice dining area. This is a 4-star or 3-star hotel now.

Very happy.. great location

Amazing hotel in the heart of Bucharest. Very close to the old city and the Metro stations. Beautiful pool on the 22nd floor.

Super Hotel I love it. ❤️