Everything was perfect during our 2 night stay from Nov 7-9. We went during low season and got upgraded, so we got a balcony with Matterhorn views and a mini bar with a fridge, plates, eating utensils, glasses, kettle and a Nespresso machine…came in handy since only one restaurant was open during our stay. The spa was so relaxing, the Onsen can get crowded but we just waited for our turn and sometimes we had it to ourselves, the yurts were adorable, love their tea, bathrobes, and slippers. There’s also a sauna, which we didn’t use but many others did. Breakfast menu had many options and so cozy with fireplace and views of the Matterhorn. The honest bar is self serve/self pay, and we did buy beer, but they also have snacks, other beverages and ice cream. All of their staff is so welcoming, friendly and helpful. We can’t wait to go back! NOTE: It’s only an 7-10 min walk from the train station to the Sunnegga Funicular, where you can take an elevator up to their check in so if you don’t have a lot of luggage contact them for an entry code to use their elevator. Or you can arrange for pick up (20chf).

Amazing hotel. Just book it. Rooms, breakfast, service are all fantastic.

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Cervo has put thought into every detail, from checking in to all the room design choices. The breakfast buffet is lovely and includes hot breakfasts, Bazaar has great food for dinner too. The spa was so relaxing, loved looking at the Matterhorn from the hot infinity pool. It feels remote enough on the hill, but is easy to get to with the elevator from the funicular station.

Best hotel and service ever, location is amazing with direct elevator from the town, and great view! food was great and amenities outstanding

The font desk staff was great. We stayed Zermatt for a day and she planed a perfect day trip for us. Also she gave us a Cervo notebook - a memory for me and wife forever. Thanks.

Great stay, the team did a great job at check in. Amazing location for ski in / ski out. We stayed in the family room which was great. Spa was amazing too.

Great view of Matterhorn Location easy to walk around Breakfast so good And the spa very nice

We loved, LOVED staying at the Nomad Lodge and only regret that it was just a short stay! Such a unique and amazing place with a great vibe, the facilities are brilliant, the staff were super helpful and flexible. We will definitely be back!

Excellent, all aspects of the hotel were fantastic. The staff so welcoming with excellent service and the spa is stunning

Oustanding place to be at!

The restaurant is amazing. Rooms is very modern and clean.

Really fun solo trip for my birthday. Everyone was kind, funny and professional. The food was amazing and the spa fabulous. One of the best breakfasts I’ve ever had and included! Only a slight disappointment the Onsen was closed for maintenance.

Vista maravilhosa do Matterhorn. Café da manhã excelente.

Fantastisk ophold på Cervo i Zermatt. Standard, service, mad, lokation og oplevelsen, over al forventning. Top niveau og service på dette Boutique Hotel.

Très bon accueil chaleureux. La chance de recevoir un surclassement (rare avec ebookers). Chambres au style unique, grande et bonne salle de bains

Great service and friendly staff

Hotel super astral, com equipe de funcionários super solícitos! Aprèz ski fantastico!!!

Hotel super estiloso ski/in em Zermatt com vista privilegiada para o Matterhorn. Café da manhã sensacional.

Cervo Hotel is unique! I would recommend for everyone going to Zermatt. Probably the best hotel atmosphere i've been to! Also my wife and I loved the Bazaar restaurant, you wont regret!