We stayed at Hotel San Juan for 3 nights and overall had a good stay. The hotel’s biggest advantage is its excellent location, with Mérida’s main attractions, restaurants, and shops all within easy walking distance. Our room was spacious and well-equipped with reliable Wi-Fi, a smart TV, air conditioning, and a ceiling fan. We also enjoyed the pool after a day of sightseeing. There were a few things that could be improved. The bar next door plays loud music at night, which made it difficult to sleep. Housekeeping knocked on our door at 9am on our first morning while we were still asleep after arriving late the night before. The shower took around five minutes for the hot water to come through, and it would have been nice to have complimentary drinking water or a refill station. The toilet seat was also a little unstable and bent inwards when using it.

Rooms are great, hotel is overall very good. The only thing of slight annoyance was the air conditioning in my room was acting up like a Katy Perry song… It was hot then it was cold, making me feel wake up throughout the night either sweating or shivering. Another thing to be aware of is a bar next door will be playing music until around 1AM, this didn’t bother me too much as it wasn’t too loud. Overall I would recommend this place.

El Hotel está bonito y el personal es muy amable. Lo único que las recámaras son muy pequeñas .

Limpio, agradable teniendo en cuenta que es un antiguo edificio.. Personal amable.. Su personal muy amable.

El personal muy valioso, amable, considerado. Entendiendo que es un hotel antiguo y en una zona de patrimonio cultural qué conserva mucha historia centenaria.. Buena ubicación, solo que hay un restaurate de otra propiedad un poco ruidosa.

Como yucateca que se hospedó por una semana puedo decir que el hotel San Juan tiene una muy buena ubicación, es bonito y mi habitación siempre estuvo limpia. Me gustaron los animales hechos con toallas para decorar el cuarto. Solamente hay algunos detalles que no dependen tanto del hotel como es el ruido de la música del bar de alado que casi todas las noches se escuchaba. Sin embargo, si consigues unos tapones de oído con eso basta. Quizá el hotel debería darlos o ponerlos en las habitaciones dado que no pueden hacer nada al respecto. El estacionamiento es un poco pequeño y si no alcanzas lugar, quizá tengas que dejar tu carro afuera. A pesar de estos inconvenientes, por el precio, la ubicación y la limpieza vale la pena.

Staff were great..hotel was close to everything downtown! pool was great!

great location and price

Great staff

Room are clean staff is amazing as always. Music is loud from next door but ends early. Close to everything. I love staying here

Close to tourist sites. Wonderful restaurants close by. Pool was a salt pool, very clean. There were bands or music most nights. Staff was very friendly. The hotel was very clean. Highly recommended

Great location and good value.

The room was ok. Definitely dated. Uncomfortable mattress. A/C worked well. Good location. Thankfully, I was only there one night. I stayed at better places on Paseo de Montejo for about the same price that was more modern.

This hotel is very central, for the price it’s in an excellent location. Comfortable bed, attentive staff. Note that the bar next door plays loud music most nights till quite late, didn’t bother me as I’m a heavy sleeper but if you’re a light sleeper this may be an issue. Had problems with the toilet however when I raised with staff they were quick to fix.

The hotel is clean, but the noise is very loud at night time, maybe disturb your sleep. Staff are nice.

Friendly staff and clean room

Everything was great. Location, clean and a typical lovely Mexican hotel. Great for a couple of nights visiting Merida.

This hotel is great value for the cost. We were really happy with our stay there.

Towels and toilet paper were not given on time

Great 11 day stay. Close to everything and staff if amazing. Left hotel Merida that was a sister property and charged full. Lost an 11 day stay and no compensation from hotel Merida.