Myself and four friends traveled to Hanover for several reasons. We are all parkrunners and two of the five were delighted to find that not only was there a gig they'd booked for but also managed to get tickets for another band.
The process of checking in was smooth and efficient. Of course greatly helped by the young man having perfect English...
All staff were friendly and professional throughout our 3 night stay. There was one member of staff who was on duty for much of out stay, and he made us all feel very relaxed, welcome and comfortable.
We particularly appreciated the NH policy of a complimentary drink from the bar if you didn't have housekeeping.
The reception / lounge area was immaculate and we enjoyed relaxing in the area prior to going out, or as a meeting point.