Very clean. Comfortable bed

Muy bien con excepción del baño

The staff went above and beyond to make me feel welcome and comfortable throughout my visit. My room was spotless, beautifully maintained, and thoughtfully arranged to provide both comfort and convenience

Great location

What a lovely hotel. Modern, clean, great location and the staff are exceptional. From the moment you arrive to the point you leave they are friendly, helpful and always wanting to make your stay welcoming. Lots of advice around exploring the area and happy to help with any questions. Top marks for secure parking and ample EV chargers. A restful and hassle free stay. Just 10minutes walk into the old town and an excellent bakery and coffee shop just 5mins away towards town if you just want a light breakfast. Highly recommended.

Excellent beds. Great breakfast. Nice location. Specially if driving. Nice people.

It was super.

Excelente actitud del personal

Convenient hotel to spend the night. Room was comfortable. Breakfast service was excellent.

The property is very well located, just over 1 km from history's center of Lugo. It is a very pleasant walk.

Excellent hotel close to Lugo centre

Staff was so great

Excelent

Very nice and clean, nice area, very friendly and helpful staff.

Wow! The staff at this hotel exceeded all my expectations! I have traveled quite a lot in my 63 years both professionally and personally) but I can’t remember when I have been so well treated and helped! My wife and I were walking the Camino in Spain and why wife was struggling with shin splints. We decided we should take a day off from hiking to help her recover. Because of the language issues (I don’t speak Spanish) Emidio at the front desk helped me make all the necessary changes to our itinerary to allow us to stay an extra day. Whenever I came to him with an issue (unrelated to his hotel) he would simply say - “no problem” and help me until my issues was solved! Alejandro and Manuel at the bar were extremely friendly and accommodating as well. In fact, while at the hotel, I interacted with at least 6 hotel staff and they we all great! I don’t if this is unique to this just Mercure but I will definitely be more predisposed to look for Mercure option for future travels because of this experience!

Lovely modern hotel about half a mile from the city's old walls...and all that is interesting in Lugo.

Perfect place

The staff is A 1

Great service, check in was convenient, thanks to Laura. Location is perfect, room was clean and will definitely be back again when in Lugo!

Wonderful country hotel with great staff. Breakfast was great!