The place is at a very convenient location: walking 2 minutes to city visit center and waterfront. The checking lady is very friendly. The breakfast is excellent. Only problem is no elevator. If you have large luggage you will have to drag them to upstairs.

Location was really good. plenty of options for eating out. Hotel breakfast was excellent. Staff very helpful.

Great location with free breakfast.

The room itself was clean. The bathroom was clean. There were lots of complimentary toiletries and lots of Keurig coffee pods. The bed was comfortable. The breakfast was delicious. It was a full breakfast with lots of choice. The carpets & flooring in the entry, stairwell and hallways really needed to be vacuumed and cleaned. It gives a poor impression. However the room was nice and comfortable.

Unbeatable location but the room had few issues. Bathroom door wasn’t closing (barn door hinge was hanging out broken). A/C/heating unit wasn’t working. Spotty wi-fi. We also did not get the room that was advertised on Expiedia’s picture. Breakfast place was short staffed and the wait was very long - we had to skip it.

Very modern but quaint ..very old ..loved it. The only downside of course was taking our luggage up the narrow flights of stairs. It was a perfect location for walking old quebec city.

The room was clean and quiet. The only issue was that the wi-fi was a bit spotty at times, so the TV would freeze then.

La tv ne fonctionne pas

The location was local to all that we wanted to see. Breakfast was very good and the room was clean and had all we needed. The room was small yet the bed was super comfortable. Would have preferred not to be on the top floor - lost of stairs (which the stairs are very unstable feeling- very old). No real amenities or daily room service however it did not affect our stay. The price was amazingly good for all that we got. Would stay again

Do not recomend especially for elderly people

Clean room, great area

The location and charm were the highlights of this hotel. It is in a very old building, so it has what one would expect to be ‘old world charm’. The front desk is located in a separate building and is not readily accessible for things like coffee or quick questions. The rooms reflect a very European feel, small, quaint, comfy, aged. Cleaning is only done on checkout and some parts of the room have never been cleaned (i.e. the corners, fixtures and radiators) Still. It is right in the heart of old Quebec City, breakfast is included in the restaurant next door on a set menu and it has the quaint charm of a European hotel. If you’re picky about service and cleanliness, go elsewhere. If you like to be left alone and can deal with a little dirt, check it out.

Great overall stay. Spent 2 nights, breakfast was included. Room was clean and sufficient for 2 adults. Staff were helpful and accommodating. Hotel is nearby and a good walking distance to the attractions. Highly recommend this hotel.

The breakfast was good but the cleaning staff would barely come and clean, the garbage was always full and the towels were never washed even after we complied with the instructions. We also never saw a single staff.

Chambre propre et bien localisée, vieille édifice nécessitant un peu d’amour (vieux tapis, escaliers pas de niveau aux étages supérieurs). Chambre rénovée et confortable. Bon ratio qualité-prix pour le centre du vieux Quebec près de tout!

Le petit-déjeuner etait correct à l'exception de la portion de ma femme exagérerement très petite Le stationnement est très difficile spécialement dans ce quartier de Québec on a du stationner dans un parking public a une dizaine de minutes de l'hotel Mais en general c'ètait bien l'édifice est merveilleuse le cachet est incroyable !

I stay there. It was very convenient to get to all the spots I needed to go to great food around that area too never had to go far to find a good restaurant. I will be returning in the future!

This property is perfectly located in Old Quebec. The room was quaint and the staff very friendly. The reception was not available much of the time, so keep that in mind when booking! There is no parking and a breakfast voucher was available for Friday morning of our 2 day stay, but we had to catch a train before they opened at 8:00. I have mobility issues and the room booked for us was on the 4th floor, but they reassigned us a main floor room. So if you have mobility issues you may want to contact them ahead of time. Otherwise, we were pleased with how close we were to all of the famous Old Quebec sites like Chateau Frontenac which was half a block walk. And La Petite Champlain and umbrella avenue were a ten minute walk. Great value for location!

Very nice room in a historic building! Breakfast at Sagamite restaurant was wonderful! Check-in was easy & we got in a little early. It would have been nice to be able to store our bags on check-out day but no one was at the office. We would stay here again.

Bathroom and shower were not clean. Pubic hair in shower, white, unknown substance on taps. No amenities. No kettle, no tea, no microwave. No staff to bring clean cups, glasses. I asked for clean towels, shower mat, glass, cup. Got them 5 days later and they gave me an already used tea cup with tea dripped down the side of the cup. Room was supposed to come with breakfast included, but the restaurant that was to provide the breakfast, was closed most of the days I was staying, so no breakfast most days. Very poor!!!